Get Your Project Managers
Out of Xactimate.
Stop delaying emergency dispatches because you are stuck doing paperwork. Hire a fully managed Restoration Virtual Assistant to handle TPA updates, estimate drafting, moisture logs, and insurance follow-ups.
NEW LOSS - WATER
Smith Residence - Cat 3
Dispatch confirmed & routed
ESTIMATE PREP
Commercial Fire - Main St
Sketch drafted in Xactimate
TPA COMPLIANCE
Johnson Mitigation
Moisture logs updated in Symbility
Sagedoer Manager
"Line items verified."
Fluent in Industry-Standard Restoration Software
Your Off-Site Back Office
We handle the grueling data entry, dispatching, and TPA compliance required in restoration so your Project Managers can focus on drying structures and closing jobs.
Xactimate Estimate Prep
Estimators shouldn't be data entry clerks. Your VA takes field notes and Matterport scans to build the initial sketch and load standard mitigation line items.
- Drafting floor plans in Xactimate/Symbility
- Labeling and organizing field photos
Emergency Call Dispatch
Never let a water loss go to voicemail. VAs manage your emergency lines, qualify the lead, and dispatch the on-call technicians immediately.
- Creating the initial job file in Dash/Encircle
- After-hours and overflow call answering
TPA & Compliance Admin
Don't lose your vendor status over a missed update. Your VA constantly monitors Alacrity, Sedgwick, and Contractor Connection to ensure all milestones are met.
- Updating job statuses to meet SLAs
- Uploading signed Work Authorizations
Drying Logs & Equipment
Technicians send rough psychrometric readings from the field; the VA enters them into Moisture Mapper or Encircle to justify equipment rental days to the adjuster.
- Daily moisture reading data entry
- Reconciling dehumidifier/air mover inventory
Billing & Adjuster Follow-Up
Protect your cash flow. We follow up with desk adjusters to push estimates to approval, send out final invoices, and chase deductibles from homeowners.
- Weekly check-ins on pending estimates
- Processing mortgage company checks & waivers
Free Operations Manager
A missed SLA can cost you your TPA vendor status. You don't have time to audit your admin. We assign a dedicated PM to QA your VA's compliance logs and ensure metrics are met—at zero extra cost.
View PricingA Smarter Approach to Admin Scaling
Why top mitigation and rebuild companies are moving away from local hires and freelance marketplaces to fully managed VA teams.
Traditional Freelancers
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Platform Markups & Fees
Lose up to 40% of your budget to Upwork bidding fees, transaction costs, and monthly memberships.
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High Management Burden
You are entirely responsible for training them on Encircle/Dash, auditing SLA mistakes, and tracking their hours.
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Security & Privacy Risks
Handing over sensitive claim data and adjuster contacts to an unvetted solo freelancer is a massive liability.
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0% Hidden Fees
Pay strictly an hourly rate for pure work tracked via centralized software. Zero platform markups.
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Free Management Layer
Your dedicated Project Manager supervises the VA, QA's their data entry, and assures operational compliance.
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Seamless Internal Replacements
If a VA takes leave, we assign another internally tested expert instantly. Zero operational disruption.
Delegate in 4 Simple Steps
Submit Needs
Share your software stack (Dash, Xactimate) and average monthly job volume via Form or WhatsApp.
Finalise Setup
Our PM promptly reviews your goals, outlines standard operating procedures (SOPs), and finalises secure access.
Expert Execution
Your PM takes full charge, managing your VA to tackle TPA updates and estimate data entry.
Pay For Output
We charge exclusively for actual working time logged. PM supervision and QA is 100% free.
Predictable Admin Budgeting
20 HOURS
Per Week
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free QA and supervision
- Zero setup or onboarding fees
40 HOURS
Per Week
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free QA and supervision
- Zero setup or onboarding fees
Trusted by Restoration Pros
Frequently Asked Questions
VAs perform "Data Entry Estimating." They do not scope the loss themselves (they are remote). Your PM provides the field notes, photos, and rough scope, and the VA builds the initial Xactimate sketch and inputs the standard line items, saving your estimator 2-3 hours of desk work per job. You review and approve the final estimate.
Security is our priority. You create a restricted, role-based "Assistant" user seat within your software (Dash, Encircle, Xactimate). Our VAs use secure password managers and adhere to strict confidentiality protocols regarding homeowner data and insurance claim details.
Yes. Depending on the plan you select, we can staff VAs to cover your after-hours, weekends, or establish a true 24/7 dispatch rotation. They will answer the call professionally, qualify the emergency, and dispatch your on-call technician according to your routing rules.
Rebuild Your
Operations.
Stop doing paperwork from the front seat of your truck. Contact Sagedoer to deploy your dedicated back office instantly.
Request Setup Proposal
Share your software stack and monthly claim volume. A PM will respond shortly.