Behavioral Health Virtual Assistant for Hire

HIPAA-Compliant Practice Support

Focus on Patient Care.
We'll Handle the Paperwork.

Alleviate burnout and scale your private practice with a fully managed Behavioral Health Virtual Assistant. From insurance verification to patient intake, we manage the administrative burden.

Secure & Confidential EHR Proficient Insurance Savvy

Proficient in Top Behavioral Health Platforms

SimplePractice
TherapyNotes
Kareo
athenahealth
AdvancedMD

Comprehensive Practice Support

We manage the administrative backend of your clinic, ensuring your providers spend 100% of their time helping clients.

Patient Intake & Onboarding

Sending intake packets, ensuring informed consent forms are signed, and warmly welcoming new clients to your practice.

Scheduling & Calendar Mgmt

Managing provider calendars, scheduling recurring therapy sessions, handling cancellations, and minimizing no-shows with reminders.

Insurance Verification (VOB)

Calling payers or utilizing portals (Availity/NaviNet) to verify active coverage, deductibles, copays, and out-of-network benefits before the first session.

Prior Authorizations

Submitting clinical documentation to insurance companies to secure authorizations for psychological testing, intensive outpatient, or ongoing sessions.

Medical Billing & Claims

Generating superbills, submitting clean CMS-1500 claims, posting ERAs/EOBs, and following up on denied or rejected behavioral health claims.

EHR / EMR Management

Maintaining impeccable digital records in SimplePractice or TherapyNotes, uploading lab results, and auditing charts for compliance.

Inbox & Phone Triage

Acting as a compassionate first point of contact, answering patient inquiries, managing the secure clinic email, and routing urgent clinical matters.

Telehealth Coordination

Sending secure Zoom/Doxy.me links, assisting patients with basic technical troubleshooting, and ensuring providers log in on time.

Payment Collection

Charging cards on file for copays/deductibles, sending patient statements, and handling delicate financial conversations with empathy.

A Better Way to Staff Your Clinic

Bypass the expensive overhead of domestic front-desk hires and the unreliability of standard freelancers.

Traditional In-House Hire

  • High Domestic Overhead Expensive payroll taxes, health benefits, PTO, and physical office space requirements.

  • Direct Management Burden You or your clinical director must spend hours training and supervising administrative staff.

  • Inflexible Scaling Paying a fixed salary even when patient volume fluctuates or providers go on vacation.

  • Staff Turnover Disruption Patient care suffers when you have to restart the lengthy hiring process after someone leaves.

The SageDoer Solution

Managed Healthcare VA

  • 0% Hidden Fees Pay strictly for operational hours worked. Zero recruitment fees or benefit costs.

  • Free PM Supervision A dedicated Project Manager acts as your single point of contact and QA layer.

  • Vetted EHR Experts We assign internally vetted specialists who already understand behavioral health workflows.

  • Seamless Replacements Zero workflow disruption. Internal replacements and cross-training handled instantly if needed.

Streamlined Practice Onboarding

From sharing your clinic's protocols to executing flawless operations.

1

Submit Requirements

Share your specific EHR, specialties, and clinic needs via Email, Contact Form, or WhatsApp.

2

Finalise the Deal

Our project manager reviews your goals and outlines a tailored administrative strategy.

3

Expert Execution

Your PM takes full charge, managing operations seamlessly through our vetted experts.

4

Pay Only for Output

We log and charge exclusively for actual working time. Management is completely free.

Trusted by Mental Health Professionals

See how we've helped therapists and clinic owners reclaim their time.

"Our SageDoer VA handles all our SimplePractice intake and VOBs. I haven't had to call an insurance company in months. It has completely cured my administrative burnout."

Dr. M
Dr. Mark J.
Clinical Psychologist

"The level of empathy they show when answering patient emails is exactly what you want in behavioral health. They represent our clinic beautifully."

ST
Sarah T., LCSW
Therapy Group Owner

"Having a dedicated Project Manager is huge. I explained our complex billing rules to the PM once, and they ensured the VA executed perfectly in TherapyNotes."

DR
David R.
Practice Manager

"They took over our claims submission and denial follow-ups. Our accounts receivable dropped by 40% in just two months. Unbelievable ROI."

AL
Amanda L., LMFT
Private Practice Owner

"They manage the calendars for 5 providers in our clinic. Handling cancellations, rescheduling, and sending secure telehealth links. Flawless execution."

EP
Evan P.
Operations Director

"Paying only for hours worked is perfect. Our VA works exactly when we need them for prior authorizations, saving us thousands compared to a full-time hire."

Dr. W
Dr. Chloe W.
Psychiatrist

"Our SageDoer VA handles all our SimplePractice intake and VOBs. I haven't had to call an insurance company in months."

Dr. M
Dr. Mark J.
Clinical Psychologist

"The level of empathy they show when answering patient emails is exactly what you want in behavioral health."

ST
Sarah T., LCSW
Therapy Group Owner

Flat, Predictable USD Pricing

No setup fees. No monthly memberships. Pay only for pure operational work.

Part-Time

20 Hours Per Week

$7 / hour

Est. $560 USD / Month (4 Weeks)

  • Pay only for hours of pure work
  • Dedicated Project Manager included
  • Free management supervision
  • Zero setup or onboarding fees
  • No monthly membership charges
Select Part-Time
Maximum Value
Full-Time

40 Hours Per Week

$6 / hour

Est. $960 USD / Month (4 Weeks)

  • Pay only for hours of pure work
  • Dedicated Project Manager included
  • Free management supervision
  • Zero setup or onboarding fees
  • No monthly membership charges
Select Full-Time

Clinic Operations FAQs

Everything you need to know about security, EHRs, and our service.

Are your Virtual Assistants HIPAA compliant?
Yes, absolutely. Patient privacy is paramount. All VAs sign strict Non-Disclosure Agreements (NDAs), undergo HIPAA awareness training, and we can sign a Business Associate Agreement (BAA) to ensure complete compliance. They operate in secure, monitored environments.
Do they have experience with specific EHR systems?
We specifically match you with VAs who have experience in behavioral health platforms like SimplePractice, TherapyNotes, Kareo, and athenahealth. If you use a proprietary or less common system, your Project Manager will oversee the VA's training based on your SOPs.
Can they call insurance companies for Verification of Benefits (VOB)?
Yes. Our VAs are trained to navigate payer IVR systems, speak directly with insurance representatives, and use provider portals (like Availity or Navinet) to secure accurate benefit breakdowns and prior authorizations.
Will they interact directly with my patients?
If you authorize it, yes. They possess native or C2-level English proficiency and are trained to handle patient communications (emails, secure portal messages, or phone calls) with the utmost empathy, professionalism, and discretion required in behavioral health.
How is "pure work" time tracked?
We utilize centralized time-tracking software. You are billed exclusively for the exact minutes the VA is actively processing intakes, calling insurance, or managing your calendar. Project Management supervision and QA are completely free.
What if my VA is sick or on vacation?
Patient care cannot pause for administrative gaps. Your dedicated Project Manager oversees cross-training. If your primary VA is unavailable, a fully briefed, HIPAA-trained backup steps in immediately, ensuring zero disruption to your clinic's operations.
How quickly can we deploy a Healthcare VA?
Once you finalize your clinical requirements and software stack with our Project Manager, we can typically match, assign, and deploy a vetted specialist to your practice within 48 hours.
Is there a long-term contract?
No. We believe in earning your business through reliable support. There are no lock-in contracts, setup fees, or hidden markups; you operate on a simple month-to-month basis based on hours worked.

Cure Your Administrative Burnout

Get impeccable EHR management, fast insurance verifications, and a dedicated manager. Book your discovery call today.