Member Excellence.
Managed Concierge.
Clubs are built on relationships, not administrative friction. Hire a fully managed Virtual Assistant to handle membership onboarding, dues collection, and event logistics—keeping your members delighted and your operations seamless.
Supporting Your Club's Digital Infrastructure
Digital Hospitality, Managed.
Clubs succeed when members feel seen and logistics feel invisible. Our VAs execute the high-touch administrative workflows that define premium communities.
Member Onboarding
Processing applications, vetting credentials, mailing welcome kits, and setting up member portal access for a perfect first impression.
Event & RSVP Logistics
Setting up event pages, managing waitlists, coordinating with catering vendors, and sending "Know Before You Go" itineraries to guests.
Dues & Billing Admin
Managing monthly or annual renewal cycles. We send polite follow-ups, update expired credit cards, and reconcile dues in your CRM.
Community Moderation
Monitoring your Slack or Circle communities. We answer basic member inquiries, approve posts, and keep the tone professional and welcoming.
Newsletter & Comms
Formatting your weekly "Notes from the Club." We curate member spotlights, upcoming events, and club announcements into a clean template.
Member Engagement Data
Tracking attendance and portal logins. We identify unengaged members who are at risk of churning so your team can proactively reach out.
The Service Pipeline.
How we integrate into your club's operational fabric.
Requirement Audit
We review your current member list, software stack (WildApricot, etc.), and event calendar. We identify the heaviest admin burdens.
Concierge SOP Setup
Your dedicated Project Manager builds the "Club Playbook"—defining exactly how we answer member emails and manage the dues cycle.
Daily Execution
The VA takes over the daily tasks: onboarding new members, updating directory profiles, and handling live event RSVPs in the background.
Reporting & Pay for Hours
You receive weekly engagement and financial logs. You pay strictly for the VA's active operational hours. PM management is free.
Sagedoer vs In-House Admin
Why elite clubs choose managed remote support over expensive local overhead.
| The Operational Cost | Local In-House Staff | Sagedoer Managed VA |
|---|---|---|
| Salary & Overhead | $45k - $60k + Benefits + Desk Space. | $6 - $7/hr Flat. No overhead. |
| Management Load | You must personally manage, train, and oversee them. | Dedicated PM handles all VA oversight and QA for free. |
| Accountability | No secondary check on data entry or email tone. | Project Manager audits every member communication queue. |
| Staff Continuity | If they leave, your club operations halt for months. | Seamless internal replacements with zero workflow disruption. |
Premium Support. Flat Rates.
Get executive-level club coordination at up to 70% savings compared to a local hire.
Part-Time Concierge
20 Hours / Week
Est. $560 USD / Month (4 Wks)
- Pay only for pure operational hours
- Dedicated PM included
- Free management & comms QA
- No hidden platform markups
Full-Time Concierge
40 Hours / Week
Est. $960 USD / Month (4 Wks)
- Pay only for pure operational hours
- Dedicated PM included
- Free management & logistics QA
- No hidden platform markups
Support FAQ
Security is our priority. All VAs sign strict NDAs. We recommend providing restricted access via your member management software (e.g., WildApricot, MemberClicks) and using encrypted password managers to grant specific permissions without sharing master credentials.
Our VAs primarily focus on digital concierge services (email, portal management, Slack, and ticketing). While they can perform outbound calls for vendor coordination or payment chasing, we recommend a dedicated local line for high-volume inbound member calls, which the VA can then triage via transcriptions.
No problem. Our VAs are highly software-literate. If you have a custom or proprietary system, simply provide a screen-share walkthrough or a brief SOP, and they will adapt to your specific operational workflow instantly.
Serve Your Members.
Reclaim Your Freedom.
Stop the administrative cycle from distracting you from your community's vision. Get a dedicated operations assistant today.