Stop Processing Orders. Get Back to Creating.
Fulfilling orders, pasting tracking numbers, and answering "Where is my package?" messages shouldn't eat up your creative time. Delegate your Etsy back-office to a vetted Order Management VA—overseen by a dedicated Project Manager at no extra cost.
Orders & Shipping
Processing Queue
Order #14092 - Custom Mug
Order #14091 - Print Set
Order #14090 - Graphic Tee
Proficient in E-Commerce Fulfillment Ecosystems
Stop Doing Admin. Start Making.
Every hour you spend copy-pasting tracking numbers or replying to shipping complaints is an hour you aren't creating new products. Delegate the logistical friction to a specialized VA.
Order Triage & Sorting
Organizing your daily open orders. Sorting ready-to-ship items from custom requests, and generating batched packing slips for your production team.
Tracking Number Syncing
Manually pasting tracking numbers from external shippers (like Royal Mail or local couriers) into Etsy, ensuring orders are marked complete before they become overdue.
Custom Order Coordination
Messaging buyers who left out crucial personalization details (names, dates, colors) and managing proof-approvals before the item goes to print.
POD & Dropship Routing
Monitoring your Printify or Printful integrations. Pushing manual orders through, fixing address errors, and ensuring production partners receive the right artwork.
Inbox & WISMO Triage
Answering "Where Is My Order?" (WISMO) messages. Checking tracking statuses, sending polite updates, and keeping your Star Seller response rate at 100%.
Returns & Refunds
Processing return requests based on your strict shop policies. Generating return labels, processing partial refunds for damages, and handling Etsy case disputes.
Single Point of Contact
Share your shop policies with your PM; they instruct the VA on exactly how to handle your orders.
No Agency Markups
Bypass expensive "per-order" fulfillment fees. Pay a flat hourly rate strictly for admin work.
Centralised Tracking
Transparent time reporting shows exactly how long processing orders and replying to messages took.
Quality Assurance
Your PM audits customer replies and tracking uploads to ensure your Star Seller status remains safe.
Protect Your Star Seller Badge While You Sleep
Etsy demands 24-hour response times and perfect shipping records. Trying to maintain that while actually manufacturing products leads to extreme burnout.
With Sagedoer, you partner with a specialized Etsy Virtual Assistant overseen by one dedicated project manager. We combine meticulous data entry with customer service empathy—ensuring your shop runs flawlessly at absolutely no extra charge.
- Reclaim 15+ hours a week from the Etsy dashboard
- Keep your Star Seller messaging and shipping metrics at 100%
- Scale up hours easily during Q4 Holiday Rushes
How Our Managed Etsy Ops Work
Four steps to delegating your shop's back-office.
Submit Strategy
Provide your shop policies, FAQ documents, and specific rules for handling refunds and custom orders.
Establish Access
Our PM guides you on setting up secure access to your Etsy Shop Manager and shipping platforms.
Expert Execution
Your PM supervises the VA as they triage orders, message customers, and update shipping tracking daily.
Billed For Output
We track and charge solely for the VA's active shop management hours. PM QA is completely free.
Simple, Transparent Pricing
Scale up your hours during Q4 and scale down in the summer. Pay strictly for productive administrative hours.
Part-Time
20 Hours Per Week
Est. $560 USD / Month (4 Weeks)
- Pay only for active management hours
- Dedicated Project Manager
- Free QA & message review
- Zero software or platform fees
Full-Time
40 Hours Per Week
Est. $960 USD / Month (4 Weeks)
- Pay only for active management hours
- Dedicated Project Manager
- Free QA & message review
- Zero software or platform fees
Frequently Asked Questions
Security is critical. We recommend using a secure password manager (like LastPass or 1Password) to share access without revealing the actual password, or using approved third-party management tools (like an integrated Zendesk/Gorgias for messages, or ShipStation for orders) to protect your main account login.
Yes, but only strictly following your Standard Operating Procedures (SOPs). You define the rules (e.g., "always refund if tracking hasn't updated in 14 days", or "escalate all refund requests over $50 to me"). The VA operates exactly within those boundaries.
No. Sagedoer's pricing model is entirely based on the VA's logged working hours ($6-$7/hr). Standard setup, workflow integration, and QA management (like spot-checking buyer messages for tone and accuracy) from the Project Manager are completely free.
Yes. We know Etsy demands 24-hour response times to maintain Star Seller status, especially during the holiday rush. We can schedule your VA's hours to include weekend inbox checks to ensure you never miss a message SLA.
Ready to clear your order queue?
Stop losing your creative time to the Etsy dashboard and angry buyer messages. Reach out to Sagedoer today and we'll match you with a fast, precise Order Management VA.
Inquire About Shop Ops
Fill out the form below, and our Project Manager will coordinate your workflow promptly.