Feedback Collection Virtual Assistant for Hire

Customer Experience Support

Turn Customer Silence Into Actionable Insights.

Hire a fully managed Feedback Collection Virtual Assistant. We distribute surveys, monitor public reviews, track NPS, and conduct follow-ups—all overseen by a dedicated Project Manager at no extra cost.

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Trustpilot Typeform SurveyMonkey G2 & Capterra Delighted Intercom / Zendesk Google Reviews Qualtrics Trustpilot Typeform SurveyMonkey G2 & Capterra Delighted Intercom / Zendesk Google Reviews Qualtrics

Listen to the Voice of Your Customer

Don't let valuable feedback slip through the cracks. Our specialized VAs manage the daily grind of gathering, sorting, and responding to customer sentiment.

Survey Distribution & CSAT

Building logic-driven surveys in Typeform or SurveyMonkey. Automating the distribution of Net Promoter Score (NPS) and CSAT emails post-purchase or post-support ticket.

Public Review Management

Monitoring Trustpilot, G2, Capterra, and Google Reviews daily. Drafting professional, de-escalating replies to negative reviews and thanking advocates to boost local SEO and brand trust.

Customer Interview Scheduling

Reaching out to recently churned customers or highly engaged users to schedule feedback calls with your product managers, removing the logistical friction of calendar coordination.

Data Collation & Reporting

Compiling raw survey data into easily digestible weekly sentiment reports. Tagging recurring feature requests or bugs so your development team knows exactly what to build next.

The Sagedoer Managed Advantage

Why product and CX leaders choose our managed model over unpredictable freelance marketplaces.

Traditional Freelancers

Sagedoer Managed VA

✖ Platform Markups

You lose up to 40% of your budget to hidden bidding fees, memberships, and transaction costs.

✔ 0% Hidden Fees

Pay strictly for actual hours worked. Simple, transparent, and consolidated USD invoicing.

✖ DIY Management

You spend hours verifying if the freelancer replied to negative Trustpilot reviews using the correct brand tone.

✔ Dedicated Project Manager

A PM oversees the VA's daily output, performs quality assurance on public replies, and tracks data trends—at no extra cost.

✖ Continuity Risk

If a freelancer vanishes, your customer sentiment tracking completely halts.

✔ Seamless Replacements

If a VA takes leave, we instantly plug in an internally trained replacement. Zero workflow disruption.

Deploying Your CX Assistant

From delegation to actionable insights in four simple steps.

1

Submit Details

Share your current review platforms (e.g., G2, Google) and survey tools (Typeform) with us.

2

Finalise Strategy

Your PM reaches out to map out your brand tone, response templates, and reporting schedules.

3

Expert Execution

The PM takes charge. Our VAs begin sending surveys, monitoring reviews, and categorizing feedback data.

4

Pay For Output

Centralised time tracking ensures you only pay for actual working hours. PM oversight is completely free.

Predictable, Output-Based Pricing

No platform markups. Scale your customer experience team efficiently.

Part-Time VA

20 HOURS PER WEEK
$7/hour
Est. $560 USD / Month (4 Weeks)
  • ✔ Pay only for hours of pure work
  • ✔ Dedicated Project Manager included
  • ✔ Free management supervision
  • ✔ Zero setup or onboarding fees
  • ✔ No monthly membership charges
Book a Call
MAXIMUM VALUE

Full-Time VA

40 HOURS PER WEEK
$6/hour
Est. $960 USD / Month (4 Weeks)
  • ✔ Pay only for hours of pure work
  • ✔ Dedicated Project Manager included
  • ✔ Free management supervision
  • ✔ Zero setup or onboarding fees
  • ✔ No monthly membership charges
Hire Full-Time VA

Trusted by Product & Support Teams

See how we help businesses extract value from customer feedback.

★★★★★

"Sagedoer's VA monitors our Trustpilot and App Store reviews daily. Because of their fast, empathetic replies, we've actually turned angry 1-star reviews into 5-star brand advocates. The ROI is incredible."

- Jessica M., SaaS Founder
★★★★★

"We used to forget to send out post-onboarding NPS surveys. Our managed VA now handles the entire Typeform distribution and collates the responses into a weekly report for our product team."

- David K., Head of Product
★★★★★

"The Dedicated PM ensures the VA perfectly captures our brand voice when replying to Google Reviews. I don't have to manage them at all, and it only costs $6/hr. Highly recommend."

- Amanda R., E-commerce Director
★★★★★

"Sagedoer's VA monitors our Trustpilot and App Store reviews daily. Because of their fast, empathetic replies, we've actually turned angry 1-star reviews into 5-star brand advocates. The ROI is incredible."

- Jessica M., SaaS Founder
★★★★★

"We used to forget to send out post-onboarding NPS surveys. Our managed VA now handles the entire Typeform distribution and collates the responses into a weekly report for our product team."

- David K., Head of Product
★★★★★

"The Dedicated PM ensures the VA perfectly captures our brand voice when replying to Google Reviews. I don't have to manage them at all, and it only costs $6/hr. Highly recommend."

- Amanda R., E-commerce Director

Frequently Asked Questions

How do they know how to reply to angry reviews?
During onboarding, the Project Manager works with you to build a "Response Matrix" outlining your brand voice, escalation paths, and standard operating procedures for de-escalating unhappy customers securely.
Can they schedule user interviews for my team?
Yes. The VA can monitor your NPS detractors or highly engaged users, send out personalized outreach via email or Intercom, and manage Calendly links to book direct interviews for your Product Managers.
Do I need to provide the survey software?
Yes. You maintain ownership of your CX stack (SurveyMonkey, Qualtrics, Typeform). We provide the highly trained human capital to operate these tools efficiently, ensuring you retain all customer data.
What exactly does the Dedicated Project Manager do?
In traditional setups, you must QA the freelancer's review responses. With Sagedoer, your PM oversees the VA's daily output, audits replies for brand-safety, compiles the weekly sentiment reports, and acts as your single point of contact—at no extra charge.

Ready to understand your customers?

Submit your CX software stack below. A Project Manager will outline a tailored feedback strategy.

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