Lead Your Guild.
We'll Handle The Discord.
Stop burning out managing support tickets, tracking raid attendance, and clearing out spam bots. Delegate your community operations to a fully managed, 24/7 Guild Support Virtual Assistant.
Support Tickets
Cleared Daily
Roster Uptime
100% Managed
Proficient in Your Community & Web3 Stack
What Does a Guild Support VA Do?
They act as your head moderators and logistics officers. They maintain order in the chat, process new member applications, and keep your spreadsheets perfectly updated so you can focus on strategy.
Discord & Chat Moderation
- Monitoring chat channels 24/7 to instantly delete scam links and ban bots.
- Managing "Ticket Tool" queues to answer L1 support questions from members.
- Enforcing server rules, issuing warnings, and de-escalating toxic behavior.
- Configuring and maintaining auto-moderation bots (Carl-bot, Dyno, MEE6).
Roster & Onboarding Ops
- Reviewing incoming applications/forms for new guild members or scholars.
- Conducting initial vetting interviews or onboarding voice calls.
- Assigning correct Discord roles based on in-game rank or wallet assets.
- Maintaining the master roster spreadsheet, tracking inactive/AWOL members.
Events & Data Tracking
- Creating Discord events, scheduling raids, and sending "ping" reminders.
- Logging attendance, DKP (Dragon Kill Points), or performance metrics into Google Sheets.
- Assisting with Web3 scholarship tracking (e.g., daily SLP/token generation tracking).
- Drafting and posting weekly server announcements and patch note summaries.
Scale Your Community Without the Chaos
Hiring random gamers from Fiverr is a massive security risk. They ghost, they steal data, or they lack professionalism. Sagedoer provides a fully managed, vetted Virtual Assistant overseen by our internal QA team.
Dedicated Project Manager
Your single point of contact. They review the VA's ticket responses, ensure schedule adherence, and manage daily QA. This supervision is 100% free.
Strict Server Security
We understand the value of your Discord server and spreadsheets. All VAs sign rigorous NDAs and operate under strict role-based access protocols to prevent griefing.
Zero Disruption Replacements
If your VA takes leave, your Project Manager seamlessly deploys an internally vetted replacement familiar with your server rules. Coverage never drops.
Server Health
100% Monitored
The Smart Alternative
Why community owners choose Sagedoer over chaotic freelance marketplaces.
| Feature | Traditional Platforms | The Secure Choice Sagedoer |
|---|---|---|
| Platform Fees | Up to 40% in hidden markups | 0% Hidden Fees. Pure hourly rate. |
| Daily Management | You supervise and train moderators | Dedicated PM manages daily output |
| Reliability | Prone to ghosting and logging off early | Time-tracked, professional VAs |
| Hiring Speed | Endless interviewing cycles | Instant delegation. We assign them. |
| Staff Replacements | Start hiring from scratch if they leave | Seamless replacements, zero downtime |
Onboarding in 4 Simple Steps
A frictionless process designed for busy guild leaders.
Submit Requirements
Share your server invite, moderation rules, and required coverage hours via Email or WhatsApp.
Finalise the SLA
Our PM reviews your Discord setup, outlines an escalation matrix, and finalises details.
Expert Execution
Your PM assigns the VA, ensures safe platform access, and monitors daily moderation.
Pay Only for Output
We charge exclusively for the VA's actual support time. PM supervision is 100% free.
Simple, Scalable Pricing
Pay strictly for hours worked. Cancel anytime. No hidden overhead.
Part-Time
20 Hours Per Week
- Pay only for pure work hours
- Dedicated QA Project Manager
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
Full-Time
40 Hours Per Week
- Pay only for pure work hours
- Dedicated QA Project Manager
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
Trusted by Community Leaders
See what Guild Masters and Founders say about our VAs.
"Running a 10,000+ member Discord was a nightmare before Sagedoer. Our VA now handles all the support tickets via Ticket Tool, clears the mod queue daily, and assigns roles. Total lifesaver."
Michael R.
Web3 Gaming Founder
"We needed help tracking raid attendance and loot distribution spreadsheets. Our VA updates the Google Sheets flawlessly after every event. The free PM ensures the formulas never break."
Sarah L.
MMORPG Guild Master
"The peace of mind knowing someone is watching the server over the weekend is incredible. Our VA spotted a spam raid on a Saturday night and locked down the channels instantly. Highly professional."
Jason D.
Esports Team Manager
"Running a 10,000+ member Discord was a nightmare before Sagedoer. Our VA now handles all the support tickets via Ticket Tool, clears the mod queue daily, and assigns roles. Total lifesaver."
Michael R.
Web3 Gaming Founder
Frequently Asked Questions
Addressing concerns about security and community moderation.
Are they familiar with Web3 terminology and tools?
Is it safe to give them "Admin" or "Moderator" permissions?
Do they configure Discord bots from scratch?
Can they manage weekend coverage?
Ready to secure your community?
Let's discuss your current server size, your bot stack, and how a managed Sagedoer VA can take the moderation load off your plate.