New TrueCar Lead Response
2 Min AgeLead received for 2023 Tahoe. Sent immediate introductory text, emailed e-brochure, and logged call task in VinSolutions.
vAuto Inventory Updated
09:15 AMProcessed 12 fresh trades from detail. Formatted 25+ photos per unit, wrote custom SEO descriptions, and pushed to Autotrader/CarGurus.
Equity Mining Campaign
11:30 AMPulled list of 45 sold customers from 2021 with positive equity. Sent personalized trade-in appraisal offers via email/text on behalf of Sales Manager.
Stop Losing Leads.
Start Selling Cars.
Stop letting fresh internet leads go cold. Hire a dedicated automotive virtual assistant to run your BDC, mine your CRM for equity, and merchandise inventory so your floor staff can focus on taking ups and closing deals.
< 5 Min
Lead Response Time
100%
CRM Compliance
Zero
Missed Follow-Ups
Proficient in Automotive Retail Software
The Dealership Bottleneck
If your floor salespeople are supposed to be taking ups, calling past customers, writing descriptions for web inventory, and doing data entry, you are leaking money. Salespeople should sell. VAs handle the rest.
| The Bottleneck | The Traditional Floor Rep | With a Dedicated BDC VA |
|---|---|---|
| Internet Leads | Reps get busy with lot ups, letting web leads sit for hours. Competitors respond faster and steal the deal. | Instant Response. Your VA answers leads within 2 minutes via text/email, qualifying them and setting showroom appointments. |
| CRM Mining & Equity | Salespeople hate mining the CRM. Thousands of past customers with positive equity are never contacted. | Consistent Pipeline. VAs scrub the CRM daily, sending targeted texts/emails to lease-ends and high-equity customers. |
| Inventory Merchandising | Cars sit on the website without photos or with default OEM descriptions, hurting VDP views and lot traffic. | Lot Ready Fast. VAs upload detail photos, write custom SEO-rich vehicle descriptions, and syndicate to third-party sites daily. |
What Can an Automotive VA Handle?
Deploy your VA as a remote BDC rep, an inventory manager, or an admin assistant for your F&I department.
Internet Lead Response
Immediate outreach to TrueCar, Autotrader, CarGurus, and website leads via text and email. Qualifying intent and pushing for showroom appointments.
CRM & Equity Mining
Digging into VinSolutions or DealerSocket to find customers nearing lease-end, high APR buyers who can lower payments, or service-not-sold leads.
Inventory Management
Managing vAuto. Ensuring every vehicle has 20+ photos, writing engaging custom descriptions highlighting options, and verifying pricing syndication.
F&I Admin & Stips
Following up with customers after the sale to collect missing stipulations (pay stubs, utility bills, insurance binders) so finance can fund the deal faster.
Service BDC
Calling customers due for oil changes, recalls, or routine maintenance. Scheduling appointments in Xtime to keep your service drive completely booked.
Reviews & Social Media
Replying to all Google and DealerRater reviews. Posting "sold" photos and new inventory arrivals to the dealership's Facebook and Instagram pages.
Trusted by High-Volume GMs
"We were losing fresh CarGurus leads because our guys were tied up on the floor. Hired a BDC VA, and now every lead is texted within 3 minutes. Showroom traffic is up 30% this quarter."
Mike R.
General Manager, Ford
"My VA handles all the CRM equity mining. She pulls lists of lease-ends, sends out the texts, and books the appointments. It's the most cost-effective BDC rep I've ever had."
David J.
Owner, Used Auto Group
"We were losing fresh CarGurus leads because our guys were tied up on the floor. Hired a BDC VA, and now every lead is texted within 3 minutes. Showroom traffic is up 30% this quarter."
Mike R.
General Manager, Ford
Hire BDC Help, Protect Margins
Hire a dedicated dealership assistant for a fraction of the cost of a domestic BDC rep. No hidden fees, just simple hourly rates.
Part-Time BDC
Ideal for handling internet lead follow-ups, basic CRM data entry, and inventory uploads.
Est. $720 USD / Month
- 20 Hours Per Week
- Internet Lead Management
- Inventory Merchandising
Full-Time BDC
For busy showrooms needing complete CRM equity mining, constant follow-ups, and F&I admin help.
Est. $1,280 USD / Month
- 40 Hours Per Week
- Deep CRM Equity Mining
- F&I Stip Collection
Dealership Logistics
Common questions about deploying a VA for an automotive dealership.
Do they know how to use VinSolutions or DealerSocket?
Yes. We match you with VAs who have specific experience in automotive CRMs. They know how to log tasks, update customer profiles, set appointments, and pull equity mining lists from the major platforms like VinSolutions, eLead, and DealerSocket.
Do they handle phone calls or just text/email?
Both. While text and email follow-ups are standard, many of our automotive VAs have excellent English communication skills and can operate as outbound phone BDC reps using VOIP systems (like RingCentral or directly through the CRM dialer) to confirm appointments.
How do they help with inventory merchandising?
You upload raw photos to a shared drive (like Google Drive). Your VA will format them, upload them to vAuto or your inventory tool, write a custom SEO-friendly description based on the car's options, and ensure it syndicates correctly to CarGurus and Autotrader.
Focus on the Floor. Delegate the Screen.
Stop losing leads to the lot down the street. Let's build a dedicated BDC and inventory support system so your salespeople can do what they do best: sell cars.
Direct Contact
Request a Dealership VA Match
Tell us about your CRM, inventory tools, and where your sales process is bottlenecking.