Hire Virtual Assistant for Claims Investigator

100% Fully Managed Claims & SIU Investigation Support

Uncover Fraud & Resolve Claims Faster Without the Research & Admin Drag

Offload ISO ClaimSearch audits, social media OSINT canvassing, skip-tracing via Accurint/TLOxp, recorded statement transcription, police report retrieval, and Comprehensive Investigation Report (CIR) binders to vetted Claims Investigation VAs—supervised by a dedicated Project Manager at zero extra cost.

Dedicated PM Included
Accurint, TLOxp & ISO
Up to 70% Cost Savings
Zero Platform Surcharges

Up to 70%

Investigation Overhead Savings

100%

Supervised Case Operations

< 1 Hour

Average Response Time

Zero

Platform & Bidding Fees

Investigative Technology & Intelligence Tools

Skip-Tracing Databases, Claims Systems & OSINT Suites We Operate

Your virtual assistant operates inside industry-standard fraud prevention databases, claims management suites, public records search portals, and evidence repositories.

ISO ClaimSearch

Prior Loss History, VIN Matches & Fraud Index

LexisNexis Accurint

Skip-Tracing, Relatives, Assets & Judgments

TLOxp (TransUnion)

Deep Person Locates, Phone Records & Vehicles

Guidewire ClaimCenter

Claims File Notes, SIU Referral Triggers & Logs

Duck Creek Claims

Adjuster File Workflows & Reserve Monitoring

OSINT & Hunchly

Social Media Canvassing & Hash-Verified Captures

PACER & County Dockets

Federal Bankruptcies, Liens & Criminal Filings

FTR Gold & Express Scribe

Recorded Statements & Examination Under Oath (EUO)

Investigative Operations Scope

What Your Claims Investigator VA Handles Daily

From background checks and social media activity canvassing to verbatim statement transcription, police report fulfillment, and trial-ready evidence dossiers.

OSINT & Social Media Canvassing

  • Perform deep, ethical OSINT sweeps across Facebook, Instagram, TikTok, LinkedIn, Strava, and Reddit to locate claimant activities contradicting claimed injuries.
  • Capture evidence using Hunchly or timestamped archiving tools ensuring cryptographic SHA-256 hash preservation admissible in court or arbitration.
  • Analyze public athletic race registrations, employment profiles, and side-business storefronts that refute total temporary disability (TTD) assertions.

Skip-Tracing & Database Profiling

  • Run comprehensive profiles in LexisNexis Accurint and TLOxp to uncover aliases, hidden business entities, secondary phone numbers, and past addresses.
  • Pull ISO ClaimSearch / Verisk index reports, cross-referencing previous loss dates, claimant bodily injury histories, and recurring vehicle damage claims.
  • Screen county tax assessor records, deeds, and DMV vehicle registrations to verify ownership, liens, and potential subrogation recovery avenues.

Recorded Statement & EUO Transcription

  • Transcribe claimant, witness, insured, and expert recorded statements into structured, verbatim documents with clear timestamping.
  • Extract critical timeline admissions, speed estimates, point-of-impact descriptions, and pre-existing condition statements for adjuster review.
  • Prepare Examination Under Oath (EUO) reference indices, cross-referencing deposition responses against prior written interrogatories.

Public Records & Police File Procurement

  • Submit and expedite FOIA/open-records requests to local police departments, state highway patrols, and fire rescue departments for collision reports.
  • Procure 911 Computer Aided Dispatch (CAD) call audio, dashcam footage, and body-worn camera recordings before evidence retention schedules expire.
  • Retrieve federal civil/bankruptcy records via PACER and search county criminal docket indexes to identify felony fraud convictions.

Medical & Pharmacy Canvassing Coordination

  • Map and track multi-radius medical canvasses (urgent care centers, imaging facilities, orthopedic clinics, and pharmacies) around claimant addresses.
  • Follow up with medical records custodians, verifying treatment dates to uncover pre-existing spinal degenerations or prior injuries.
  • Compile HIPAA-compliant canvass result matrices detailing verified treatment dates, provider locations, and records request statuses.

SIU Comprehensive Reports & Evidence Binders

Need structured Comprehensive Investigation Reports (CIRs) ready for claims adjusters, SIU managers, or trial defense attorneys? Your dedicated SageDoer Project Manager orchestrates evidence compilation, timeline chronologies, photo exhibit formatting, and strict chain-of-custody protocols at zero extra management charge.

Review Your Investigative Protocols
Structured Investigative Onboarding

How SageDoer Works

Skip hiring unvetted marketplace freelancers who have never handled PII, chain-of-custody rules, or insurance claims systems. Deploy managed investigative support in four simple phases.

1
Phase 1

Submit Requirements

Share your specific caseload, claim types (Workers' Comp, Auto, Property, Disability), and required database access with us. Choose your preferred channel: Email, Contact Form, WhatsApp.

2
Phase 2

Finalise the Deal

Our dedicated project manager will promptly get back to you to review your turnaround timelines, establish strict data security guardrails, and finalise the partnership details.

3
Phase 3

Expert Execution

Your project manager takes full charge of operations, ensuring skip-traces, OSINT sweeps, and transcription files are completed seamlessly through our internal team of vetted experts.

4
Phase 4

Pay Only for Output

We log and charge exclusively for the virtual assistant's actual working time. Your dedicated project manager's supervision and quality checks are completely free.

Strategic Comparison

Traditional Platforms vs. SageDoer

Why SIU directors, claims adjusting agencies, and defense firms choose SageDoer over marketplace gig sites.

Feature Matrix Traditional Platforms The Smart Choice: SageDoer
Platform & Management Fees Up to 40% in hidden markups, bidding, and memberships 0% Hidden Fees. Pay strictly for hours worked.
Daily Team Management You must juggle and supervise multiple freelancers while managing field investigations Dedicated Project Manager acts as your single point of contact
Quality Assurance Hit-or-miss talent with no grasp of chain of custody, PII laws, or court admissibility Internally vetted, rigorously trained insurance and legal research experts
Hiring & Deployment Speed Endless cycles of interviewing and testing candidates Instant delegation. We immediately assign the right specialist.
Billing & Invoicing Complex, multi-freelancer invoices with currency headaches for legal accounting Simple, unified, centralised USD invoicing
Staff Turnover & Replacements Start the hiring and background check process all over again Seamless internal replacements with zero workflow disruption
Clear & Predictable

Flexible Claims Investigation Support Plans

No contracts, no setup costs, no hidden software fees. Scale research and transcription hours up during severe weather catastrophe (CAT) surges or quarterly fraud audits, and scale down when claim volumes normalize.

Part-Time Case Support

20 Hours Per Week

$7 / hour

Est. $560 USD / Month (4 Weeks)

  • Pay only for hours of pure work
  • Dedicated Project Manager included
  • Free management supervision
  • Zero setup or onboarding fees
  • No monthly membership charges
Select Part-Time Plan
Maximum Value
Full-Time Caseload Scale

40 Hours Per Week

$6 / hour

Est. $960 USD / Month (4 Weeks)

  • Pay only for hours of pure work
  • Dedicated Project Manager included
  • Free management supervision
  • Zero setup or onboarding fees
  • No monthly membership charges
Select Full-Time Plan
Verified Fraud & SIU Feedback

Trusted by SIU Directors, Independent Adjusters & Defense Firms

Real feedback from insurance special investigations managers, bodily injury adjusters, and fraud analysts scaling case closures with SageDoer.

"Before SageDoer, our field investigators were spending 15 hours a week in front of desktop screens running Accurint reports and combing through claimant social media. Our VA conducts deep OSINT sweeps, logs ISO ClaimSearch matches, and compiles evidence binders with zero backlog."

MH

Michael H., CFEI

Director of SIU, National P&C Carrier

"We had a multi-vehicle staged accident ring with 8 suspicious claimants. Our SageDoer assistant cross-referenced phone numbers in TLOxp, mapped family relations, and uncovered that the medical clinic and tow company shared hidden ownership. Invaluable proof for defense counsel."

SK

Sarah K.

Senior Fraud Analyst, Apex Insurance Services

"Having a dedicated Project Manager supervise our VA without billing extra fees is unmatched. When we had 30 recorded statement audio tapes that needed verbatim transcription before an arbitration deadline, our PM verified the timestamps and delivered all files 48 hours early."

DL

David L., JD

Managing Partner, Insurance Defense Litigation Group

"Workers' comp injury malingering cases require meticulous social media archiving. Our VA captured Strava running records, TikTok dance videos, and Instagram posts showing a 'disabled' claimant working construction, fully authenticated with SHA-256 hashes."

AR

Amanda R.

Workers' Comp Claims Manager, TPA Solutions

"The $6/hour full-time rate has allowed our private investigation agency to handle triple the volume of insurance defense files. Our assistant manages FOIA requests for police dashcam audio, retrieves PACER records, and logs notes into Guidewire."

TC

Thomas C.

President, Vanguard Investigative Group

"Before SageDoer, our field investigators were spending 15 hours a week in front of desktop screens running Accurint reports and combing through claimant social media. Our VA conducts deep OSINT sweeps, logs ISO ClaimSearch matches, and compiles evidence binders with zero backlog."

MH

Michael H., CFEI

Director of SIU, National P&C Carrier

"We had a multi-vehicle staged accident ring with 8 suspicious claimants. Our SageDoer assistant cross-referenced phone numbers in TLOxp, mapped family relations, and uncovered that the medical clinic and tow company shared hidden ownership. Invaluable proof for defense counsel."

SK

Sarah K.

Senior Fraud Analyst, Apex Insurance Services

"Having a dedicated Project Manager supervise our VA without billing extra fees is unmatched. When we had 30 recorded statement audio tapes that needed verbatim transcription before an arbitration deadline, our PM verified the timestamps and delivered all files 48 hours early."

DL

David L., JD

Managing Partner, Insurance Defense Litigation Group

"Workers' comp injury malingering cases require meticulous social media archiving. Our VA captured Strava running records, TikTok dance videos, and Instagram posts showing a 'disabled' claimant working construction, fully authenticated with SHA-256 hashes."

AR

Amanda R.

Workers' Comp Claims Manager, TPA Solutions

"The $6/hour full-time rate has allowed our private investigation agency to handle triple the volume of insurance defense files. Our assistant manages FOIA requests for police dashcam audio, retrieves PACER records, and logs notes into Guidewire."

TC

Thomas C.

President, Vanguard Investigative Group

Real Answers

Frequently Answered Queries

Real questions from SIU managers, insurance defense attorneys, and claims operations directors.

How do you protect confidential claimant PII, HIPAA compliance, and insurance data security?

Information security and statutory privacy compliance (Gramm-Leach-Bliley Act, HIPAA, state insurance data security acts) are fundamental in claims investigation. We execute mutual, comprehensive Non-Disclosure Agreements (NDAs) and Business Associate Agreements (BAAs) prior to onboarding. Your VA operates under the principle of least privilege (PoLP) strictly inside your designated virtual environment (e.g., via secure VPN/RDP into your Guidewire, TLOxp, or Accurint seats) protected by Multi-Factor Authentication (MFA). Claimant Social Security numbers, medical records, and unredacted reports are never downloaded to unmanaged local storage.

Can the VA conduct deep social media OSINT without alerting the subject or violating platform terms?

Yes. Our investigative assistants follow strict passive Open-Source Intelligence (OSINT) methodologies. They operate through secure, isolated research research profiles to prevent "people you may know" algorithmic triggers on Facebook, LinkedIn, or Instagram. They never friend, message, or pretext subjects. All evidence is captured using verified tools (e.g., Hunchly) that record original URLs, server timestamps, and SHA-256 cryptographic hashes, preserving metadata integrity for legal admissibility.

How does quality control work with the dedicated Project Manager?

Every SageDoer partner is paired with a dedicated Project Manager at zero extra cost. Your PM conducts spot audits on completed skip-trace summaries, ensures recorded statement transcripts match audio timecodes without dropped sentences, verifies that FOIA requests adhere to statutory deadlines, and serves as your single operational point of contact. If your primary assistant is ever on leave, your PM provides an internally trained backup so your investigation turnaround deadlines are never missed.

Are your VAs familiar with different claim types (Auto Liability, Workers' Comp, Property, Life/DI)?

Absolutely. Our assistants understand insurance claim fundamentals. For Auto Bodily Injury claims, they analyze collision impact angles, seatbelt defense notes, and police diagram sketches. For Workers' Compensation, they focus on physical activity indicators, side-business licensing, and pre-existing injury histories. For First-Party Property losses, they audit vendor itemized repair estimates, weather storm date verifications, and prior loss claims on ISO ClaimSearch.

How are working hours recorded, verified, and billed?

We utilize centralized time tracking to log precise seconds worked on your files. You receive transparent weekly timesheets detailing exact task breakdowns (e.g., 6 hours ISO ClaimSearch audits and Accurint skip-tracing on File #4821, 5 hours OSINT canvassing, 6 hours recorded statement transcription, 3 hours FOIA police report follow-ups). You pay strictly for pure working hours—Project Manager supervision and quality checks are 100% free.

Tailored Claims & SIU Support

Tell Us About Your Investigation Caseload

Whether you lead an insurance carrier SIU department, manage complex workers' compensation claims for a TPA, direct private investigation operations, or defend insurers in court, submit your requirements and our claims operations director will follow up immediately.

Strict Data Confidentiality & Mutual NDAs Executed Standard.
Accurint, TLOxp & ISO ClaimSearch Mastery
Dedicated PM Assigned at 0 Extra Cost
Rapid Onboarding within 24-48 Hours

Ready to Accelerate Your Case Resolution Times?

Eliminate the operational bottlenecks of manual skip-tracing, unindexed background documents, transcription backlogs, and public record delays. Partner with a dedicated Managed Claims Investigator Virtual Assistant team and deploy within 24-48 hours.

info@sagedoer.com sagedoer.com/contact