Prioritize Compassionate Patient Care.
We’ll Anchor Your IDG Cycles & Compliance Queues.
Stop losing clinical hours to chasing physician CTI signatures, tracking Notice of Election (NOE) 5-day windows, and assembling 14-day IDG packets. Get a rigorously vetted Virtual Assistant trained in hospice EMRs, DME logistics, and Medicare Conditions of Participation—supervised by one dedicated Project Manager at $0 extra charge.
Up to 70%
Over Local Agency Admin
$0
Free PM Oversight
100% On-Time
5-Day NOE Filing Guard
HIPAA & CoP
EMR & Audit Ready
Dedicated Project Manager
Free Daily Protocol Oversight
Hospice Agency Ops · Active Queue
Single Point of Contact Active
837I transaction verified within Medicare 5-day window in WellSky.
RN, MSW, Chaplain & Medical Director comprehensive reviews logged.
Hospital bed & palliative symptom kit delivery tracked with StateServ.
Managed Rates From
$6 / Hour
Billing Model
Pay Only for Pure Work
Software & Systems Your Hospice Virtual Assistant Already Knows
Zero onboarding friction. Our healthcare virtual assistants arrive proficient in leading hospice EHR platforms, Medicare data clearinghouses, hospice PBMs, and interdisciplinary communication suites.
Hospice EHR & EMRs
Patient charts, hospice election, nursing logs, orders, and plan of care tracking.
Quality & CMS Portals
HOPE / HIS tracking, CAHPS surveying data, Medicare CTI signatures, and audit logs.
Hospice PBMs & DME
Medication formulary approvals, emergency comfort packs, bed/oxygen dispatch.
Care Coordination Comms
HIPAA-compliant messaging, field staff schedules, on-call triaging, and volunteer logs.
What Your Hospice Virtual Assistant Takes Off Your Desk
Free your Director of Nursing (DON), clinical supervisors, and field case managers from administrative burnout so they can focus on compassionate bedside palliative care.
NOE Timely Filing & Referral Intake Auditing
Missing Medicare’s 5-calendar-day Notice of Election (NOE) window results in unrecoverable daily payment penalties. Your VA tracks admission timestamps, audits election forms, and coordinates timely submission.
- Monitoring 5-day NOE/837I submission deadlines in EMR
- Gathering hospital discharge summaries and terminal history
- Verifying patient Medicare/Medicaid benefit eligibility
14-Day IDG / IDT Meeting Packet Prep
Interdisciplinary Team meetings are mandated every 14 days by Medicare CoPs. Your VA compiles clinical agendas, gathers multidisciplinary notes (RN, MSW, Chaplain, Bereavement), and logs physician signatures.
- Building bi-weekly IDG agendas and patient review rosters
- Verifying presence of comprehensive assessment updates
- Uploading IDG conference notes and Medical Director sign-offs
Physician CTI & Face-to-Face (F2F) Tracking
Hospice benefit periods (90-90-60) require strict Certification of Terminal Illness (CTI) sign-offs. Your VA tracks pending physician signatures and schedules required 30-day Face-to-Face encounters.
- Chasing attending physician verbal and written CTI signatures
- Tracking benefit periods to prevent recertification lapses
- Scheduling MD/NP Face-to-Face visits for 3rd benefit period+
DME Equipment Orders & Hospice PBM Refills
Ensure urgent palliative comfort packs and durable medical equipment reach patients immediately. Your VA manages orders through StateServ, Qualis, and Enclara, tracking timely deliveries.
- Dispatching DME orders (hospital beds, oxygen, alternating pads)
- Processing comfort kit requests via Enclara or Optum
- Scheduling DME pickup immediately upon patient discharge or passing
13-Month Bereavement Tracking & Outreach
Medicare requires hospice agencies to provide bereavement support to families for up to 13 months following a patient's passing. Your assistant maintains the bereavement registry and coordinates mailings.
- Logging dates of passing and initial bereavement risk assessments
- Automating mailings at 1, 3, 6, 9, and 12-month intervals
- Coordinating memorial service invitations and support group lists
On-Call Staff Scheduling & Visit Audits
Coordinate field nurse schedules, weekend triage rotations, and Electronic Visit Verification (EVV). Your VA maintains clinical coverage schedules so patient emergencies are answered 24/7.
- Updating on-call RN, chaplain, and triage physician rotations
- Auditing daily clinician visit notes in Homecare Homebase/WellSky
- Managing volunteer hours and documentation for the 5% CoP rule
Four Simple Phases to a Fully Managed Hospice Back-Office
No payroll taxes, zero recruiting drag, and no clinical trial-and-error. We manage your remote hospice operational workflows end-to-end.
Submit Requirements
Share your hospice census, EMR platform (Homecare Homebase, WellSky, MatrixCare), DME partners, and primary back-office bottlenecks.
Finalise the Deal
Our dedicated Project Manager connects with you promptly to map SOPs, review HIPAA and BAA compliance protocols, and establish team workflows.
Expert Execution
Your Project Manager directly oversees daily operations, coordinating tasks through our vetted hospice administration specialists.
Pay Only for Output
We track and bill exclusively for the virtual assistant's actual working hours. Your dedicated Project Manager's supervision is 100% free.
Why Hospice Managers Choose SageDoer
Avoid the serious compliance and survey risks of hiring unvetted solo freelancers to handle sensitive Medicare clinical documentation and patient Protected Health Information (PHI).
| Agency Operational Area | Traditional Freelance Platforms |
The Smart Choice: SageDoer
|
|---|---|---|
| Platform & Management Fees | Up to 40% in platform markups, bidding, and subscription tiers | 0% Hidden Fees. Pay strictly for hours worked. |
| Daily Team Management | Clinical Supervisors must micromanage, check timesheets, and audit charts | Dedicated Project Manager acts as your single point of contact |
| Quality Assurance & Terminology | Hit-or-miss talent lacking understanding of CoPs, NOEs, IDGs, or CTI | Internally vetted specialists trained in EMR charts, hospice PBMs & audits |
| Hiring & Deployment Speed | Weeks spent interviewing dozens of unvetted applicants on job boards | Instant delegation. We assign a qualified assistant immediately. |
| Billing & Invoicing | Disorganized billing, timesheet disputes, and international conversions | Simple, unified centralized USD invoicing with transparent time tracking |
| Staff Turnover & Coverage | Freelancer vanishes; IDG packets and 5-day NOEs fall behind | Seamless internal replacements trained on your SOPs with zero disruption |
Flexible Pricing Built for Independent Hospice Agencies
No long contracts, zero platform subscriptions, and no management surcharges. Pay strictly for verified productive output.
Part-Time
Ideal for community hospices needing IDG packet assembly, CTI tracking, and NOE audit support.
Est. $560 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
- Centralized time tracking & weekly timesheets
Full-Time
Built for growing multi-county hospices, high census management, and complete operational support.
Est. $960 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
- Priority rapid response times & consolidated compliance audits
Trusted by Hospice Executive Directors & Clinical Managers
See how SageDoer assistants help hospice agencies achieve zero survey deficiencies while lifting clinical morale.
"We have an active daily census of 65 patients. Before SageDoer, our RN case managers spent entire Mondays chasing physician CTI signatures and prepping for Tuesday's IDG meeting. Our VA took over that entire tracking process in Homecare Homebase seamlessly."
Mary Connelly, RN, BSN
Director of Clinical Services, Serenity Hospice, Phoenix
"The free Project Manager oversight gives us peace of mind. I didn't have to train our assistant on how WellSky Consolo works or how critical the 5-day NOE deadline is. We haven't had a single late-filing penalty since onboarding."
David Whitaker
Executive Director, Heritage Palliative & Hospice, Dallas
"Our 13-month bereavement program and StateServ DME pickups were constantly slipping through the cracks. SageDoer’s assistant automated our bereavement calendar and handles DME dispatch with precision. Incredible service at $6/hr."
Judith Ramos, LCSW
Patient Care Manager, Grace & Peace Hospice, Chicago
"Whenever our primary VA had planned time off, our dedicated Project Manager stepped in with a trained backup who already knew our KanTime chart guidelines. That operational continuity kept our state survey audit spotless."
Arthur Levine, MD
Medical Director, Compassionate Journey Hospice, Miami
"We have an active daily census of 65 patients. Before SageDoer, our RN case managers spent entire Mondays chasing physician CTI signatures and prepping for Tuesday's IDG meeting. Our VA took over that entire tracking process in Homecare Homebase seamlessly."
Mary Connelly, RN, BSN
Director of Clinical Services, Serenity Hospice, Phoenix
"The free Project Manager oversight gives us peace of mind. I didn't have to train our assistant on how WellSky Consolo works or how critical the 5-day NOE deadline is. We haven't had a single late-filing penalty since onboarding."
David Whitaker
Executive Director, Heritage Palliative & Hospice, Dallas
Common Questions from Hospice Managers & Clinical Directors
Clear, transparent answers regarding HIPAA guidelines, EMR role-based credentials, Medicare Conditions of Participation, and clinical scopes of practice.
Reclaim Clinical Time to Focus on Patient Compassion
Tell us about your hospice census, EMR platform, and daily administrative bottlenecks. Our dedicated Project Manager will map out your tailored agency execution plan within 24 hours.
Book a Strategy Discovery Call
30 Min via Calendly
Instant Direct Chat
+91 80170 67191 (WhatsApp)
Official Agency Inquiry Email
info@sagedoer.com
Prefer Website Form Submission?
Visit sagedoer.com/contact/ anytime.Tell Us Your Hospice Operational Requirements
We respond promptly to outline your custom execution plan.