Deliver 5-Star Guest Experiences Without the Admin Overload With a Dedicated
Hospitality Manager VA & Free Project Manager
Stop losing guest-facing hours to 24/7 reservation messaging, OTA channel parity checks, turnover scheduling, review monitoring, and vendor bill reconciliation. Delegate your operations with zero managerial overhead and up to 70% cost savings.
Guest Support
24/7 Digital Concierge
OTA Channels
Rates, Parity & Stops
Free PM Oversight
Single Point of Contact
Turnover Operations
Housekeeping Dispatch
Hospitality & Lodging Tech Stack
Platforms Your Hospitality VA Operates
Zero training delay. Our virtual assistants are already fluent in industry-standard PMS, guest messaging platforms, and scheduling tools.
Hospitality Administrative Command
What Your Managed Hospitality VA Handles Daily
Unload the recurring operational desk work. Let your virtual assistant run reservations, housekeeping dispatch, review responses, and OTA channel updates so you can lead front-of-house excellence.
24/7 Guest Messaging & Concierge
- Answering pre-stay inquiries, parking guidelines, Wi-Fi credentials, and early check-in requests
- Coordinating special VIP arrangements, celebratory champagne, and dietary dining preferences
- Responding promptly to mid-stay questions to prevent guest escalations and protect review scores
OTA Channels & Reservation Management
- Synchronizing Airbnb, Booking.com, Expedia, and VRBO via your PMS to eliminate double bookings
- Applying rate plans, minimum length-of-stay restrictions, and blackout dates across all extranets
- Managing cancellation policies, date alteration requests, and OTA commission audit logs
Housekeeping & Maintenance Dispatch
- Auto-scheduling room turnovers in Breezeway or Turno based on live check-in/out timestamps
- Logging maintenance work orders (HVAC, plumbing, smart locks) and dispatching local technicians
- Monitoring housekeeping checklists, linen turns, and consumable amenity reorder levels
Reputation Management & Review Audits
- Drafting brand-aligned, empathetic responses to TripAdvisor, Google, and OTA guest reviews
- Flagging fraudulent or policy-violating negative reviews for removal on booking channels
- Aggregating recurring guest sentiment trends (cleanliness, breakfast, noise) into weekly reports
Staff Rosters & Vendor Administration
- Inputting shift schedules and managing staff shift-swap requests in 7shifts or Deputy
- Coordinating laundry vendors, F&B deliveries, waste management, and pool service visits
- Tracking contractor insurance COIs and vendor service agreements for compliance
Night Audit Logs & Folio Reconciliations
- Cross-referencing daily night audit reports, merchant payment settlement batches, and open folios
- Submitting evidence for invalid guest credit card chargebacks and disputed damage deposits
- Invoicing group room blocks, corporate corporate retreats, and event catering packages
The Sagedoer Engine
How SageDoer Works in 4 Simple Phases
Zero management overhead. Seamless onboarding to active operational support in under 48 hours.
Submit Requirements
Share your specific property management, guest messaging, and OTA channel needs with us. Choose your preferred channel: Email, Contact Form, or WhatsApp.
Finalise the Deal
Our dedicated project manager will promptly get back to you to review your operations, outline a tailored SOP strategy, and finalise the partnership details.
Expert Execution
Your project manager takes full charge of operations, ensuring PMS tasks and guest replies are delivered seamlessly through our vetted hospitality specialists.
Pay Only for Output
We log and charge exclusively for the virtual assistant's actual working time. Your dedicated project manager's supervision is completely free.
Transparent & Simple Pricing
Choose Your Hospitality VA Plan
Pure tracked working hours. No platform markups, no retainers, and free management supervision.
Part-Time Support
20 Hours Per WeekIdeal for boutique inns, B&Bs, or vacation rental managers handling 5–15 units with routine messaging and turnover coordination.
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
Full-Time Dedicated
40 Hours Per WeekComplete hospitality administrative powerhouse. 24/7 guest communications, multi-channel OTA parity, night audits, and roster coordination.
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
The Managed Difference
Why Hoteliers & Managers Choose SageDoer
See why hospitality operators partner with Sagedoer instead of unvetted freelance marketplaces.
| Feature Comparison | Traditional Freelance Platforms |
THE SMART CHOICE: Sagedoer
|
|---|---|---|
| Platform & Management Fees | Up to 40% in hidden markups, bidding, and memberships | 0% Hidden Fees. Pay strictly for hours worked. |
| Daily Team Management | You must supervise remote freelancers while running front-of-house | Dedicated Project Manager acts as your single point of contact |
| Quality Assurance | Hit-or-miss talent with no grasp of PMS systems or hospitality etiquette | Internally vetted, rigorously trained premium experts |
| Hiring & Deployment Speed | Endless cycles of interviewing and testing candidates | Instant delegation. We immediately assign the right specialist. |
| Billing & Invoicing | Complex, multi-freelancer invoices with currency headaches | Simple, unified, centralised USD invoicing |
| Staff Turnover & Replacements | Start the hiring and training process all over again | Seamless internal replacements with zero workflow disruption |
Trusted by Boutique Hotels, Resorts & STR Portfolios
Real feedback from general managers and hospitality directors who eliminated late-night admin and elevated guest reviews.
"Running a 28-room boutique hotel meant I was tethered to guest messages until 1 AM. Our Sagedoer VA handles guest inquiries in Cloudbeds, coordinates early check-ins, and our response time dropped to under 6 minutes."
Marcus Holloway
General Manager, The Foundry Inn (Savannah, GA)
"Managing 34 luxury short-term vacation rentals was overwhelming our in-house team. Sagedoer dispatches our cleaning crew in Breezeway, manages Airbnb/VRBO channel sync, and audits folios flawlessly."
Sophie Laurent
Operations Director, Haven Luxe Stays (Scottsdale, AZ)
"The free Dedicated Project Manager is the game changer. When we update rate tiers or weekend minimum stays across Booking.com and Expedia, I send one voice note to the PM and it's executed across all channels."
David Kessler
Managing Partner, Aspen Peaks Resort (Aspen, CO)
"Our TripAdvisor and Google review rating climbed from 4.3 to 4.8. Sagedoer drafts elegant, thoughtful replies within hours and flags maintenance issues from reviews before they become recurring complaints."
Rachel Chen
Hospitality Manager, Vista Hermosa Villas (Cabo San Lucas)
"Running a 28-room boutique hotel meant I was tethered to guest messages until 1 AM. Our Sagedoer VA handles guest inquiries in Cloudbeds, coordinates early check-ins, and our response time dropped to under 6 minutes."
Marcus Holloway
General Manager, The Foundry Inn (Savannah, GA)
"Managing 34 luxury short-term vacation rentals was overwhelming our in-house team. Sagedoer dispatches our cleaning crew in Breezeway, manages Airbnb/VRBO channel sync, and audits folios flawlessly."
Sophie Laurent
Operations Director, Haven Luxe Stays (Scottsdale, AZ)
Clear Answers
Frequently Asked Questions for Hospitality Managers
Everything you need to know about integrating a managed virtual assistant into your lodging and hospitality operations.
Streamline Your Hospitality Business Today
Connect with our team to map out your lodging operations. We will match you with a vetted virtual assistant experienced in PMS platforms, OTA channels, guest concierge, and night audits.
Request Your Hospitality VA
Tell us about your property type, number of rooms or units, your PMS stack, and target weekly hours. Our Project Manager will reach out within 24 hours.