Dedicated Dispatch, Track-and-Trace & Freight Operations

Keep Freight Moving While Your VA Handles Carrier Check Calls, TMS Updates & BOL Auditing.

Supply chain bottlenecks happen when coordinators spend all day chasing check calls, auditing freight bills, and keying data into rate confirmations instead of sourcing trucks and managing customer relationships. Delegate track-and-trace check calls, carrier onboarding, detention tracking, and EDI shipment exceptions to a vetted logistics virtual assistant overseen by an experienced Project Manager at $0 extra management fee.

$6 - $7 / Hour

Pure productive operations hours

TMS Software Ready

McLeod, DAT, Truckstop, Rose Rocket

Free Project Manager

Daily check-call audits & QA

Book 30-Min Operations Call WhatsApp Help Desk

4.9/5 Rating from 3PLs, Freight Brokerages, Intermodal Carriers & Dispatch Offices

Zero Lost Loads

freight-ops:live-tms-dispatch

Eliminate Supply Chain Friction

Keep freight moving on schedule, protect your carrier relations, and deliver real-time shipper visibility while your assistant coordinates the back office.

Continuous Track-and-Trace: Conducting 3-times daily check calls, logging driver GPS ETAs, and updating TMS statuses for on-time pickup and delivery.
Carrier Onboarding & Safety Checks: Verifying active FMCSA operating authority, checking SaferWatch & Carrier411 safety ratings, and securing COIs.
Detention & Accessorial Tracking: Capturing in-and-out gate time stamps, validating driver detention with signed bills of lading, and requesting shipper approvals.
Document Auditing & Billing: Pairing rate cons with clean signed PODs, processing accessorials, and submitting clean carrier payment packets.

Strict Rate Con Security Onboarded in 24–48 Hours

< 15 Min

Carrier Check-Call Cadence

Fast escalation for transit delays, missed appointments, or weather reroutes

70%+

Operations Overhead Savings

Compared to hiring full-time in-house dispatchers and check-call clerks

Management Fee

Dedicated Project Manager audits carrier packets, TMS entries, and call logs for free

99.8%

Carrier Compliance Accuracy

Rigorous safety vetting protects against fraudulent carriers, double-brokering, and cargo theft

Logistics Operations Framework

What Your Logistics Virtual Assistant Manages

As a freight broker, dispatcher, or 3PL manager, your highest-value time is spent negotiating spot rates, winning high-volume enterprise shippers, and resolving mission-critical transit claims. Here is the back-office workflow your VA executes daily.

Track-and-Trace & Proactive Check Calls

Shippers demand real-time visibility. Your assistant conducts scheduled check calls with dispatchers and drivers, verifies loaded status, captures trailer numbers and seal counts, monitors Project44/FourKites tracking, and updates your TMS before clients ask for ETAs.

Logging in-transit location milestones and delivery ETAs
Proactive shipper delay alerts for severe weather or traffic

Carrier Vetting & Fraud Protection

Protect your freight against chameleon carriers, double-brokering rings, and cargo theft. Your VA pulls Carrier411 and Highway fraud reports, validates active FMCSA operating authority and safety scores, inspects certificates of insurance (COI), and issues onboarding packets via MyCarrierPackets.

Confirming $100k+ cargo and $1M auto liability insurance
Checking NOA (Notice of Assignment) factoring documents

Load Entry & Rate Con Generation

No more manual data entry bottlenecks. Your assistant enters customer tender information into McLeod, Rose Rocket, or Tai TMS, generates standardized carrier rate confirmations with strict pickup/delivery instructions, and verifies electronic signatures before dispatching.

Specifying reefer temperature set points & strap requirements
Distributing dispatch sheets to shipper and consignee docks

Appointment Scheduling & Facility Portals

Prevent expensive TONU (Truck Ordered Not Used) and missed cutoff fines. Your VA navigates scheduling portals like Retailer Opendock, Capstone Logistics, Americold, or Lineage, books strict appointment windows, and updates drivers with door numbers and pickup confirmation codes.

Booking pickup & delivery windows on Capstone and Opendock
Rescheduling missed appointments to minimize dwell time

Detention, Lumpers & Accessorial Claims

Detention disputes eat profits on both sides. Your VA monitors free-time countdowns, requests signed in-and-out times on the Bill of Lading, validates formal detention requests with shippers within mandatory notification windows, and secures lumper receipts.

Validating signed gate times and driver GPS geotags
Issuing Comchek / EFS codes for verified lumper services

POD Matching, Freight Audit & Billing

Accelerate cash flow. Your assistant retrieves signed Proof of Delivery (POD) from drivers within hours of drop-off, inspects signatures for clean delivery without OS&D (Over, Short, and Damaged) notes, matches invoices against rate cons, and invoices shippers promptly.

Auditing PODs for legible signatures, stamp counts, and exceptions
Reconciling carrier payables with factoring company NOA records

Logistics Tech Stack Fluency

TMS, Load Boards & Visibility Platforms Our VAs Master

Zero training lag. Our assistants arrive experienced in industry-standard transportation management systems, carrier safety registries, and freight tracking portals.

McLeod Software

LoadMaster & PowerBroker

DAT One / Power

Freight Matching & Rates

Truckstop.com

Load Board & Rate Insights

Rose Rocket

Cloud Brokerage TMS

Carrier411 / Highway

Fraud & Safety Screening

Project44 / FourKites

Real-Time ELD Tracking

MyCarrierPackets

Digital Carrier Onboarding

Opendock / Capstone

Facility Dock Scheduling

Comdata / EFS

Lumper & Fuel Money Codes

QuickBooks Online

Shipper Invoicing & Factoring

RingCentral / Dialpad

VoIP Call Queues & SMS

1Password / Bitwarden

Encrypted TMS Credentials

How SageDoer Works

Turnkey Logistics Operations With Free Project Management

Never burn hours training an inexperienced generalist on freight terminology, deadhead miles, or TMS workflows. We assign a pre-vetted assistant supervised daily by an experienced Project Manager at zero extra cost.

Phase 1

Submit Requirements

Share your primary equipment modes (Dry Van, Reefer, Flatbed, Drayage), active TMS software, weekly load volume, and operational shifts needed.

Reach out via Call, Email, or WhatsApp

Phase 2

Finalise the Deal

Your assigned Project Manager reviews your dispatch check-call checklists, configures role-based TMS credentials, establishes escalation trees, and executes a mutual NDA.

Zero setup or onboarding fees

Phase 3

Expert Execution

Your VA conducts driver check calls, onboards verified carriers, audits PODs, and processes accessorials. Your dedicated PM audits check-call cadence and documentation daily.

Free daily QA oversight & call logs

Phase 4

Pay Only for Output

You are billed strictly for your virtual assistant's productive operational hours. Your Project Manager's daily supervision, audit reports, and backup plans are 100% free.

Simple, transparent USD invoicing

Your Dedicated Project Manager Protects On-Time Delivery & Carrier Compliance

Coordinating time-sensitive supply chains across multiple regions? Your dedicated PM audits check-call cadence, ensures detention claims have proper stamped proof, and inspects carrier insurance certificates so your brokerage stays protected against cargo claims.

Meet Your Project Manager

The SageDoer Advantage

Traditional Call Centers vs. The Smart Choice: SageDoer

Why logistics companies and freight brokerages choose SageDoer over generic answering centers and unvetted freelancers.

Key Operational Factor	Generic Call Centers & Solo Freelancers	The Smart Choice: SageDoer
Freight & Supply Chain Knowledge	Unfamiliar with layover rules, TONU, lumper fees, seal integrity, and reefer pulp temperatures	Pre-trained in logistics terminology, transit milestones, appointment portals, and accessorial validation
TMS & Visibility Platform Proficiency	Cannot navigate systems like McLeod or Rose Rocket; sends scattered text messages or emails	Direct entry inside your TMS, logs ELD status in Project44/FourKites, and manages digital appointment portals
Supervision & Quality Auditing	You must personally audit every check call, verify carrier COIs, and handle missing PODs	Dedicated Project Manager audits carrier safety scores, check-call logs, and rate con files (100% Free)
Carrier Fraud & Double-Brokering Prevention	Accepts unverified certificates of insurance blindly, exposing your brokerage to high-risk cargo claims	Multi-point Carrier411 and Highway screening verifying VINs, driver cell numbers, and active authority
Cost Structure & Hidden Fees	Expensive per-call charges, high monthly software surcharges, or hidden broker management markups	Predictable flat $6–$7/hr billed strictly for productive output. Zero hidden fees.
Operational Continuity & Coverage	Solo dispatchers leave loads unmonitored during illness; generic centers lack supply chain context	Guaranteed internal backup coverage cross-trained on your specific TMS and customer accounts by your PM

Transparent Logistics Pricing

Predictable Hourly Rates for Freight & Supply Chain Teams

Select the exact operational support your transportation business requires. Pay strictly for productive hours with zero contract lock-ins.

Growing Brokerages & Independent Dispatchers

Part-Time

20 Hours Per Week

$7 / hour

Est. $560 USD / Month (4 Weeks)

Ideal for independent freight brokers and small dispatch operations needing dedicated check-call support during peak morning pickup and afternoon delivery windows, carrier packet vetting, and POD matching.

Pay only for hours of pure productive work
Dedicated Project Manager included
McLeod, Rose Rocket, DAT & Truckstop workflows
Zero setup or onboarding fees
No long-term commitments or lock-ins
Enforceable bilateral NDA & rate con confidentiality

Get Started with Part-Time

MAXIMUM VALUE FOR 3PLS & FREIGHT BROKERS

High-Volume Freight Desks & 3PLs

Full-Time

40 Hours Per Week

$6 / hour

Est. $960 USD / Month (4 Weeks)

Engineered for busy logistics fleets and brokerages managing ongoing lane coverage, high check-call volume, carrier safety screening on Carrier411, detention disputes, and EDI billing reconciliation.

Pay only for hours of pure productive work
Dedicated Project Manager included
Continuous track-and-trace, dock scheduling & POD audits
Zero setup or onboarding fees
No long-term commitments required
Guaranteed internal backup coverage

Hire Full-Time Logistics Coordinator

Managing multi-shift operations, weekend track-and-trace coverage, or complex drayage lanes? Chat directly on WhatsApp

Broker & Carrier Testimonials

Trusted by Freight Brokerages & 3PL Operations

See how freight coordinators and 3PL founders scaled lane volume and eliminated track-and-trace headaches with SageDoer.

Dry Van & Reefer Brokerage (Chicago, IL)

"We move 70+ loads a week. Our brokers used to waste 3 hours every morning calling drivers for check calls instead of booking profitable freight. Our SageDoer assistant tracks all loads in Rose Rocket, logs location pings, and alerts shippers before delays occur. Our operational efficiency soared."

Jason Miller

Operations VP, Heartland Logistics Group

Intermodal & Drayage Fleet (Savannah, GA)

"Port container appointments and demurrage fees were killing our margins. Our VA manages port terminal reservations, checks container vessel discharge statuses, and schedules chassis returns. The free Project Manager auditing our billing packages has been exceptional."

Carlos Rodriguez

General Manager, Coastal Drayage Solutions

Produce & Temperature-Controlled 3PL (Dallas, TX)

"Carrier fraud and fake certificates are everywhere. SageDoer's assistant vets every single carrier on Carrier411 and Highway before our dispatchers release rate cons. They've stopped three suspected double-brokered attempts cold. You can't put a price on that peace of mind."

Danielle Lewis

Compliance Director, Lone Star Cold Chain

Flatbed & Specialized Transport (Columbus, OH)

"Collecting signed delivery receipts and defending detention claims used to drag out our billing by weeks. Our assistant captures stamped PODs right when trucks pull out of the gate and invoices shippers within 24 hours. Our Days Sales Outstanding (DSO) dropped by 12 days."

Todd Kowalski

Founder, Apex Heavy Haul

Dry Van & Reefer Brokerage (Chicago, IL)

Jason Miller

Operations VP, Heartland Logistics Group

Frequently Asked Questions

Questions About Hiring a Logistics Virtual Assistant?

Clear answers regarding check-call protocols, TMS software permissions, carrier fraud prevention, and dedicated Project Manager supervision.

We integrate with your existing VoIP phone system (such as RingCentral, Dialpad, or 8x8) and your TMS (such as McLeod, Rose Rocket, or Tai). Your assistant follows your specific check-call schedules (morning departed shipper, midday in-transit, afternoon arrival ETA), logs driver cell GPS updates, records trailer numbers, and immediately triggers an escalation flag if a truck is running behind schedule.

Carrier safety and fraud prevention follow strict Standard Operating Procedures (SOPs). Your assistant verifies active common/contract authority on the FMCSA portal, checks Carrier411 and Highway for freight identity theft reports, inspects COI documents directly from the insurance producer (not carrier-supplied PDFs), and verifies dispatch phone numbers against registered SAFER database records.

Our logistics assistants have direct operational experience with industry-standard freight platforms including McLeod Software, Rose Rocket, Tai TMS, AscendTMS, Aljex, FreightPath, and MercuryGate, as well as tracking consoles like Project44, FourKites, Macropoint, and Trucker Tools. They can create loads, attach rate cons, and close out billing packets smoothly.

Your dedicated Project Manager acts as your operational supervisor at $0 extra management cost. The PM formalizes your dispatch check-call checklists, audits daily track-and-trace compliance, inspects carrier onboarding packets for compliance gaps, conducts random call audits, and guarantees seamless internal backup coverage if your primary assistant takes scheduled leave.

Zero long-term contracts and zero lock-in penalties. You are billed purely for productive hours worked ($7/hr Part-Time, $6/hr Full-Time). You have the complete freedom to scale hours up during seasonal surges (produce harvest season, Q4 holiday retail freight) or adjust shift windows with simple week-to-week flexibility.

Fast 2-Hour Response Time

Put Your Freight Operations on Autopilot

Tell us about your weekly load volume, equipment modes, active TMS software, or track-and-trace bottlenecks. Our dedicated Project Manager will review your requirements and provide a tailored logistics staffing proposal within 2 hours.

Direct Calendar Booking

Schedule 30-Min Strategy Call

Instant Chat & Voice Notes

+91 8017067191 (WhatsApp)

Direct Inquiries

info@sagedoer.com

100% Confidential. Mutual NDAs protect all rate confirmations, customer lists, and carrier pricing.

Request Your Logistics Staffing Proposal

Submit your load volume, freight systems, and primary operational needs below.

Or send a direct inquiry right away: Logistics Operations Desk Online

Submit Inquiry to SageDoer