Ship Every Order on Time.
Eliminate 3PL, Inventory & Tracking Drag.
Stop losing 25+ hours a week clearing stuck ShipStation orders, auditing unfulfilled 3PL batches, matching return inspection logs in Loop, fielding "Where is my order?" tickets, and resolving carrier delivery exceptions. Get an e-commerce logistics specialist supervised by your dedicated Project Manager at zero extra cost.
Focus on Sourcing, Product Innovation & Scaling Sales
Single Dedicated Project Manager
Your PM oversees daily batch processing, monitors 3D and 3PL pick-pack-ship cutoffs, tracks exception queues, and enforces accuracy SOPs.
WMS, ERP & Multi-Channel Fluency
Native proficiency in ShipStation, ShipBob, Shopify Plus, Amazon FBA/FBM, NetSuite, Cin7, Loop Returns, and FedEx/UPS portals.
Strict Productive Time Billing
No inflated 3PL staffing retainers or administrative markups. Pay purely for productive minutes logged on fulfillment queues.
Daily Native Fluency Across Essential Fulfillment, WMS, Shipping & E-Commerce Platforms
What Your Order Fulfillment Virtual Assistant Executes Daily
Fulfillment managers, operations leads, and e-commerce founders belong on strategy, procurement, and supplier negotiations—not manually correcting street address typos in ShipStation, auditing stuck 3PL batches, or emailing carriers about damaged transit parcels. Delegate your daily order operations to vetted supply chain assistants.
Multi-Channel Order Ingestion & Routing
Ensure zero orders sit pending across multiple sales channels. We ingest, validate, and batch orders across Shopify Plus, Amazon, Walmart, and TikTok Shop, routing them to the optimal regional warehouse or 3PL facility.
- ✔ Validating and fixing failed address verifications and PO box restrictions
- ✔ Splitting multi-item orders between regional warehouse hubs for faster transit
- ✔ Managing hold queues for fraud review, pre-orders, and custom engraving items
3PL Daily Coordination & WMS SLA Auditing
Hold external warehouses accountable to strict same-day shipping cutoffs. We audit pick-and-pack queues in ShipBob, Red Stag, or proprietary WMS portals, clearing unfulfilled orders and escalating stuck batches.
- ✔ Monitoring same-day pick-pack-ship cutoff SLAs (2:00 PM warehouse deadlines)
- ✔ Creating Advance Shipping Notices (ASNs) and receiving tickets for inbound freight
- ✔ Auditing monthly 3PL invoices for pick fees, storage pallets & packaging line items
Inventory Sync & Stockout Prevention
Prevent costly overselling penalties and out-of-stock backorders. We reconcile real-time physical inventory against available-to-promise (ATP) stock in NetSuite, Cin7, or Katana, adjusting buffer thresholds daily.
- ✔ Syncing multichannel inventory levels between Shopify, Amazon & TikTok Shop
- ✔ Flagging low-stock SKUs and preparing purchase re-order recommendations
- ✔ Reconciling discrepancy logs following monthly physical cycle counts
Carrier Exception Management & Claims Triage
Rescue stalled deliveries before customers file chargebacks. We monitor carrier tracking exceptions in Wonderment, Malomo, or AfterShip for lost-in-transit, weather delays, and package returned-to-sender flags.
- ✔ Filing damaged and lost-package reimbursement claims with UPS, FedEx & USPS
- ✔ Initiating carrier trace investigations and issuing expedited replacement orders
- ✔ Managing customs commercial invoices and harmonized tariff codes (HTS)
Returns (RMA), Exchanges & Restock Auditing
Turn return friction into brand loyalty while protecting bottom-line margins. We process Return Merchandise Authorizations (RMA) in Loop Returns or Returnly, verify warehouse condition grading, and release refunds.
- ✔ Reviewing warehouse inspection slips for grade-A restock vs damaged write-offs
- ✔ Releasing customer store credits, direct exchanges, or refunds upon scan receipt
- ✔ Compiling monthly return root-cause reports (sizing, defects, wrong items shipped)
B2B Wholesale Routing & EDI Compliance
Eliminate crippling vendor chargeback fines from major big-box retailers. We audit wholesale purchase orders, verify EDI routing guides (Target, Nordstrom, Walmart), generate GS1-128 barcode labels, and book freight pickups.
- ✔ Reviewing EDI 850 purchase orders and generating EDI 856 ASN shipments
- ✔ Generating master carton shipping labels and UCC-128 pallet packing slips
- ✔ Scheduling LTL/FTL carrier pickups and bill of lading (BOL) documentation
How SageDoer Works for Order Fulfillment Teams
From multi-channel store connection to daily warehouse batch processing—completely managed with zero supervisory overhead for operations leaders.
Phase 1: Submit Requirements
Share your daily order volume, sales channels (Shopify, Amazon, Wholesale), shipping software (ShipStation, ShipBob, NetSuite), and primary operational bottlenecks via WhatsApp, Form, or Email.
Phase 2: Finalise the Deal
Our dedicated project manager meets with your team to review warehouse cutoff schedules, address correction rules, return inspection criteria, and configure role-based user permissions.
Phase 3: Expert Execution
Your project manager coordinates your virtual assistant daily, spot-checking order queues, monitoring inventory sync alerts, auditing carrier exception files, and enforcing SLAs.
Phase 4: Pay Only for Output
We log and charge exclusively for the assistant's actual productive hours. Your dedicated project manager's quality assurance and operational supervision is 100% free.
Simple, Predictable Hourly Rates. No Retainers.
Pay strictly for hours of real order fulfillment operations support. Your dedicated Project Manager's oversight is 100% free.
Part-Time
Perfect for growing DTC brands processing 100–300 daily orders needing morning batch releases, address correction & daily returns processing.
- ✔ Pay only for hours of pure work
- ✔ Dedicated Project Manager included
- ✔ Free management supervision
- ✔ Zero setup or onboarding fees
- ✔ No monthly membership charges
Full-Time
For multi-node 3PL fulfillment operations, high-volume omni-channel retailers, B2B wholesale lines & peak holiday surges.
- ✔ Pay only for hours of pure work
- ✔ Dedicated Project Manager included
- ✔ Free management supervision
- ✔ Zero setup or onboarding fees
- ✔ No monthly membership charges
Why Order Fulfillment Teams Choose SageDoer
Freelance job boards force busy operations managers to micromanage unvetted freelancers on inventory sync, EDI routing, and warehouse cutoffs. SageDoer delivers fully supervised execution.
| Feature | Traditional Staffing / Freelance Boards | The Smart Choice: SageDoer |
|---|---|---|
| Platform & Placement Fees | Up to 40% in hidden platform markups, recruiting retainers, and client membership subscriptions | 0% Hidden Fees. Pay strictly for hours worked. |
| Daily Team Management | You must supervise remote workers while managing emergency warehouse inventory reconciliations | Dedicated Project Manager acts as your single point of contact |
| Quality Assurance | Hit-or-miss talent with no background in WMS cutoff times, ASN creation, or carrier claims | Internally vetted, rigorously trained e-commerce fulfillment operational specialists |
| Hiring & Deployment Speed | Endless cycles of interviewing and testing candidates during acute peak holiday backlogs | Instant delegation. We immediately assign the right specialist. |
| Billing & Invoicing | Complex, multi-freelancer invoices with currency headaches for company accounting | Simple, unified, centralised USD invoicing |
| Staff Turnover & Replacements | Start the hiring and onboarding process all over again when an assistant quits mid-Q4 | Seamless internal replacements with zero order processing disruption |
Trusted by High-Volume Brands & Fulfillment Operations
Hover over any card to pause the review stream
"We fulfill 1,200 orders a day across Shopify Plus and Amazon FBM. Address errors and invalid apartment numbers used to stall 40+ packages every morning. Our SageDoer assistant audits address flags before our 1:00 PM warehouse cutoff in ShipStation. Our same-day dispatch rate hit an all-time high of 99.8%!"
"Carrier claims with UPS and FedEx used to slip through the cracks, costing us $3,500 every month in unrecovered lost inventory. SageDoer's assistant tracks stalled tracking numbers in Wonderment and files damaged package claims within 24 hours. The cost recovery paid for their support five times over."
"Managing our 3PL warehouse in ShipBob was an endless headache of stockout sync glitches and unfulfilled backorders. SageDoer reconciles available-to-promise inventory across NetSuite and Shopify every morning. Having a dedicated PM oversee quality at $6/hour has saved us over $50,000 in office overhead."
"Processing customer return inspection grading in Loop Returns was eating 3 hours of my day. Our SageDoer assistant checks warehouse grade slips, releases refunds, and updates our damaged SKU write-off sheets. Seamless, stress-free reverse logistics."
Frequently Asked Questions
Clear answers on how our managed virtual assistants support order fulfillment coordinators, logistics directors, and e-commerce brands.
Ready to streamline your order fulfillment operations?
Tell us about your daily order volume, current fulfillment stack (ShipStation, ShipBob, Shopify, NetSuite), 3PL warehouse partners, and primary operational bottlenecks. We’ll structure a tailored fulfillment support workflow within 24 hours.
Request Your Order Fulfillment Assistant
Fill out the quick form below. Our operations team responds within 2 hours.