Stop Chasing Suppliers.
Scale Your Supply Chain.
Don't let late-night WeChat messages and missing customs documents stall your inventory. Delegate purchase order tracking, supplier communications, and freight coordination to a fully managed Import Support Virtual Assistant.
Customs Docs
100% Prepped
Late Shipments
Reduced by 60%
Proficient in Your Global Trade Stack
What Does an Import Support VA Do?
They act as your remote procurement and logistics desk, handling the tedious communication, document tracking, and coordination required to move goods across borders.
Supplier Communication
- Managing daily communications with factories via WeChat, Skype, or WhatsApp.
- Overcoming timezone barriers by messaging suppliers during their business hours.
- Requesting quotes (RFQs), negotiating basic MOQs, and requesting product samples.
- Chasing factories for production status updates and photos of finished goods.
PO & Documentation Prep
- Drafting and issuing Purchase Orders (POs) based on your inventory forecasts.
- Collecting and verifying Commercial Invoices and Packing Lists from suppliers.
- Ensuring HTS (Harmonized Tariff Schedule) codes are correctly applied to documents.
- Organizing the document packets required by your licensed Customs Broker.
Freight & Delivery Tracking
- Monitoring platforms like Flexport to track vessel ETDs and ETAs.
- Updating your internal inventory tracking sheets with accurate arrival dates.
- Coordinating final-mile delivery between the port/freight forwarder and your 3PL.
- Ensuring Amazon FBA carton labels and shipping plans are generated correctly.
Secure Your Supply Chain Secrets.
Your supplier contacts and pricing negotiations are your biggest competitive advantage. Hiring an unverified freelancer on an open marketplace puts your IP at risk. Sagedoer provides a fully managed, NDA-bound professional.
Dedicated Operations Manager
Your free QA director. They double-check the VA's PO tracking, verify that commercial invoices match packing lists, and handle daily supervision so you don't have to micromanage.
Strict NDA Compliance
We understand the value of your manufacturer relationships. All VAs sign rigorous, agency-enforced Non-Disclosure Agreements, and operate strictly within your secured communication channels.
No Hidden Platform Fees
Avoid the 20-40% markups found on Upwork or Fiverr. You pay strictly for the pure hours worked by your Import Support VA. Protect your product margins.
Shipment Tracking
100% Visibility
The Smart Alternative
Why growing e-commerce brands choose Sagedoer over chaotic freelance marketplaces.
| Feature | Traditional Platforms | The Secure Choice Sagedoer |
|---|---|---|
| Platform Fees | Up to 40% in hidden markups | 0% Hidden Fees. Pure hourly rate. |
| Supplier Security | High risk of supplier list theft | Strict agency-level NDAs enforced |
| Daily Management | You supervise and train freelancers | Dedicated PM ensures tracking is updated |
| Hiring Speed | Endless interviewing cycles | Instant delegation. We assign them. |
| Staff Replacements | Orders stall if they ghost you | Seamless replacements, zero downtime |
Onboarding in 4 Simple Steps
A frictionless process designed for busy supply chain managers.
Submit Requirements
Share your supplier communication tools (WeChat/Email), logistics platforms, and tracking sheets.
Finalise the Deal
Our PM reviews your PO workflow, outlines a document management strategy, and signs NDAs.
Expert Execution
Your PM assigns the VA, ensures safe platform access, and monitors daily tracking updates.
Pay Only for Output
We charge exclusively for the VA's actual administrative time. PM QA is completely free.
Simple, Scalable Pricing
Pay strictly for hours worked. Cancel anytime. No hidden overhead.
Part-Time
20 Hours Per Week
- Pay only for pure work hours
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
Full-Time
40 Hours Per Week
- Pay only for pure work hours
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
Trusted by Global Brands
See what E-Com founders and supply chain directors say.
"Dealing with Chinese suppliers overnight was killing me. Sagedoer deployed a VA who manages our WeChat comms during their business hours, updates our PO tracker, and gets the commercial invoices prepped before I wake up."
Michael R.
Amazon FBA Seller (7-Figure)
"The free Project Manager is a game changer. They ensure our VA accurately logs every single tracking update from Flexport into our internal Airtable, so our sales team always knows when inventory is landing."
Sarah L.
Director of Operations, D2C
"We needed someone to coordinate the final mile—getting containers from the port to our 3PL. The Sagedoer VA handles all the delivery appointments and Bill of Lading organization flawlessly."
Jason D.
Wholesale Distributor
"Dealing with Chinese suppliers overnight was killing me. Sagedoer deployed a VA who manages our WeChat comms during their business hours, updates our PO tracker, and gets the commercial invoices prepped before I wake up."
Michael R.
Amazon FBA Seller (7-Figure)
"The free Project Manager is a game changer. They ensure our VA accurately logs every single tracking update from Flexport into our internal Airtable, so our sales team always knows when inventory is landing."
Sarah L.
Director of Operations, D2C
Frequently Asked Questions
Addressing concerns about delegating international supply chain tasks.
Are they licensed Customs Brokers? Can they clear goods?
Can they manage communication across different time zones?
How do we ensure our supplier contacts aren't stolen?
Can they handle FBA (Fulfillment by Amazon) shipping plans?
Ready to streamline your imports?
Let's discuss your manufacturing locations, current tracking methods, and how a managed Sagedoer VA can bring visibility to your supply chain.