Load Covered: CHI ➔ DAL
VA booked Carrier via DAT Power
RMIS Compliance Check
COI verified & Rate Con dispatched
Delivery Complete
VA retrieved signed BOL & prepped invoice
Stop Chasing Trucks.
Start Moving Freight.
Stop losing hours to manual check calls and missing PODs. Hire a highly trained Logistics Virtual Assistant to handle track & trace, load boards, and carrier compliance—fully supervised by a Dedicated Project Manager for free.
100%
Fully Managed
$0
Hidden Fees
24/7
Coverage Available
Integrated Seamlessly Into Your Freight Stack
The Smart Alternative to Local Dispatchers
Freight brokers, fleet owners, and 3PLs use Sagedoer to scale their volume without the massive overhead of hiring in-house logistics coordinators.
| The Problem | Local Hires & Unmanaged BPO | SageDoer (Managed VA) |
|---|---|---|
| Overhead Costs | $45,000 - $60,000+ per year locally, plus payroll taxes, benefits, and desk space. | Zero Overhead. Flat $6-$7/hr. Pay strictly for pure active hours worked. |
| Night & Weekend Gaps | Trucks move 24/7, but your local staff logs off at 5 PM on Friday. | True 24/7 Coverage. Deploy VAs specifically for night/weekend shifts to maintain constant track & trace. |
| QA & Management | You must constantly verify if they actually called the driver or if they updated the TMS. | Dedicated Project Manager audits TMS updates, monitors check-call frequency, and ensures task completion. |
| Industry Knowledge | Standard assistants don't know the difference between a Reefer, a Dry Van, or an LTL shipment. | Freight Trained. VAs arrive understanding logistics terminology, detention rules, and carrier compliance. |
| Turnover Chaos | High burnout rate. When a dispatcher quits, your operations grind to a halt. | Documented SOPs. We build an internal playbook for your lanes, ensuring seamless VA replacements with zero downtime. |
What Will Your Logistics VA Handle?
We take over the operational friction so you can focus on building relationships with shippers and growing your fleet.
Track & Trace (Check Calls)
Never wonder where a truck is. Your VA makes outbound calls to drivers/dispatchers, logs ELD updates (Motive/Samsara), and updates the TMS so your customers are proactively informed.
Load Board Management
Whether you need to cover a load (Broker) or find a backhaul (Carrier), the VA actively monitors DAT and Truckstop, posting loads, refreshing listings, and fielding initial inbound inquiries.
Carrier Setup & Compliance
Protect your brokerage. The VA utilizes RMIS or MyCarrierPackets to verify active authority, check safety ratings, request updated COIs, and generate Rate Confirmations for signature.
Dock Appointment Scheduling
Avoid detention and missed cutoffs. The VA logs into shipper/receiver portals to schedule, modify, and confirm precise pick-up and delivery dock appointments for your drivers.
Document Retrieval (PODs)
Accelerate your cash flow. The VA relentlessly chases down carriers for clear, signed Bills of Lading (BOLs), Proof of Delivery (PODs), and lumper receipts required for invoicing.
Freight Billing Prep
Once a load is delivered and docs are retrieved, the VA audits the file, applies any accessorial charges (detention, layover), and prepares the final packet for your accounting software or factoring company.
How We Integrate With Your Operations
From aligning on your lanes to taking over track & trace, our Project Manager ensures a flawless transition.
Phase 1
Submit Requirements
Tell us if you are a Carrier, Broker, or 3PL. Share your primary TMS, required timezone coverage, and specific bottlenecks (e.g., chasing PODs).
Phase 2
SOP & Access Setup
Your Dedicated PM builds an internal playbook detailing your check-call frequency, quoting parameters, and compliance strictness for carrier onboarding.
Phase 3
Expert Execution
The VA dives into the load board and TMS. They execute check calls, process setups, and update tracking statuses while the PM audits for accuracy.
Phase 4
Pay Only for Output
We meticulously log time. You are billed strictly for actual VA labor executing your logistics coordination. The PM's management and QA is 100% free.
Trusted by Brokers & Fleet Owners
"We run a 15-truck fleet. Our Sagedoer VA handles all the back-office chaos—booking backhauls on DAT, scheduling dock appointments, and pulling PODs so our factoring company gets paid faster."
Mark R.
Owner, Horizon Logistics
"As a freight brokerage, track & trace was eating up all our agents' time. We hired a Full-Time VA to do nothing but outbound check calls and McLeod updates. Our agents now focus purely on sales."
Sarah L.
VP Operations, Apex Freight
"Having the dedicated Project Manager is incredible. They ensure the VA strictly follows our RMIS carrier compliance checklist before issuing any Rate Cons. Zero unauthorized carriers get through."
David K.
Director, Velocity 3PL
"We run a 15-truck fleet. Our Sagedoer VA handles all the back-office chaos—booking backhauls on DAT, scheduling dock appointments, and pulling PODs so our factoring company gets paid faster."
Mark R.
Owner, Horizon Logistics
"As a freight brokerage, track & trace was eating up all our agents' time. We hired a Full-Time VA to do nothing but outbound check calls and McLeod updates. Our agents now focus purely on sales."
Sarah L.
VP Operations, Apex Freight
Ditch the High Local Overhead.
No payroll taxes, no desk space requirements, and no hidden QA fees. Scale up instantly.
Part-Time
Perfect for covering off-hours track & trace or basic document retrieval.
Est. $560 USD / Month (4 Weeks)
- 20 Hours Per Week
- Pay only for hours of pure work
- Dedicated QA Project Manager included
- Free management supervision
- Zero setup or onboarding fees
Full-Time
For growing brokerages and fleets needing constant dispatch & compliance support.
Est. $960 USD / Month (4 Weeks)
- 40 Hours Per Week
- Pay only for hours of pure work
- Dedicated QA Project Manager included
- Free management supervision
- Zero setup or onboarding fees
Expertly Answered Concerns
Common questions from Freight Brokers, Fleet Owners, and 3PL Managers.
Do your VAs understand logistics terminology?
Yes. Our Logistics VAs are trained specifically in the supply chain sector. They understand the difference between LTL and FTL, Dry Van vs. Reefer, detention vs. layover, and how to read a Bill of Lading (BOL). They can effectively communicate with dispatchers and drivers without sounding "green".
Can they make outbound track & trace phone calls?
Absolutely. By setting them up with a VoIP line (like RingCentral or Dialpad), the VA can make daily check calls to drivers or carrier dispatchers to verify exact locations, confirm empty/loaded status, and immediately update your TMS.
Do we need to buy a software seat for the VA?
Yes. You provide the software seats to your chosen platforms (McLeod, Rose Rocket, DAT Power, RMIS). We provide the highly trained labor to operate within your secure, existing operational ecosystem.
Can they cover nights and weekends?
Yes. Because freight moves 24/7, we can assign VAs to cover your "graveyard" shifts, weekends, or specific after-hours blocks. This ensures your customers get accurate tracking updates even when your local team is asleep.
Do I pay extra for the QA Project Manager?
No. The dedicated QA Project Manager is provided 100% free of charge. They randomly audit the VA's TMS updates, listen to recorded check calls to ensure professionalism, and manage the VA’s daily schedule so you don’t have to.
Ready to Scale Your Logistics?
Stop losing hours to missing PODs and manual check calls. Send us your TMS volume and tech stack, and our team will get back to you with a tailored support plan.
Direct Contact Channels
Request Information
Fill out the quick secure operational request form below to deploy your dedicated team.