Keep Freight Moving.
We'll Manage the Back Office.
Stop letting missing PODs, endless track-and-trace calls, and load board monitoring slow your growth. Hire a rigorously trained Logistics & Transportation Virtual Assistant to manage the paperwork and dispatch support—fully overseen by SageDoer.
LTL: Chicago to Dallas
Our VAs operate fluently in the top Logistics & TMS platforms
Why Choose SageDoer
Outsource The Admin. Scale Your Fleet.
Logistics companies spend up to 40% of their day hunting down paperwork and making check calls. Sagedoer delivers elite-tier, background-checked Operations Assistants overseen by dedicated PMs—with zero hidden agency fees.
No Management Overhead
We recruit, vet, train, and supervise your Logistics Virtual Assistant. Your dedicated Project Manager oversees the daily workflows and TMS data entry so you don't have to.
Extreme Cost Efficiency
By using our managed VA system instead of hiring a local $50k/yr dispatch assistant just to verify documents and update portals, you save up to 70% in administrative overhead.
Recovered Lost Revenue
Unbilled detention time and missing lumper receipts cost you money. Your VA meticulously audits paperwork and chases down drivers to ensure every accessory charge is billed.
Consolidated Time Logs
Pay only for precise track-and-trace, data entry, and processing hours tracked in our centralized logging system. No expensive per-load broker margins.
After-Hours Support
Freight doesn't stop at 5 PM. We can structure your VA's hours to handle night-shift updates, weekend tracking, and critical early-morning check calls so you can sleep.
Seamless Backup Continuity
If your primary assistant is sick, our internal pool of cross-trained backup VAs steps in seamlessly. Your tracking portals stay updated without interruption.
Deep Logistics Expertise
Tasks Your Logistics VA Handles Daily
Our virtual assistants act as the engine to your operations, executing the tedious data work required to keep supply chains moving.
Track & Trace
Executing daily check calls or monitoring ELD/GPS platforms (Samsara, Macropoint). Updating customer portals with accurate ETAs and instantly flagging potential service failures.
BOL & POD Processing
Collecting messy paperwork from drivers, auditing for missing signatures or OS&D (Over, Short, and Damaged) issues, and uploading clean PDFs into your TMS or accounting system.
Load Board Monitoring
Constantly refreshing DAT or Truckstop for specific lane criteria. When a matching load pops up, the VA immediately alerts your dispatchers or sends a preliminary message to the broker to secure it.
Carrier Packets & Onboarding
Handling the tedious back-and-forth of setting up new carriers. Verifying insurance COIs, checking FMCSA safety ratings, processing W-9s, and building profiles in your TMS.
Detention & Lumper Requests
Filing strict time-sensitive requests for detention pay or lumper reimbursements with brokers. Ensuring in/out times are documented perfectly so your trucks get paid for waiting.
Invoice Preparation
Matching rate confirmations against PODs, generating accurate invoices, and sending packets to factoring companies or directly to shippers to ensure healthy cash flow.
The SageDoer Difference
Why Fleets Skip Standard Freelancers
Reliability & Continuity
If your freelancer disappears, your track-and-trace stops completely, causing furious calls from brokers.
We build an internal SOP. If your VA is out, a cross-trained backup steps in to maintain coverage.
Day-to-day Management
You must micromanage their task execution, verify they uploaded the BOLs correctly, and balance time logs.
Your dedicated Project Manager coordinates operations, runs QA on documents, and builds the routing SOPs.
Pricing Models
They demand a percentage of the load pay (5-10%) or heavy flat monthly retainers.
0% Load Markups. Pay strictly for actual working hours tracked. No long-term lock-in.
| Operational Pillar | Freelancers / Dispatch Agencies | SageDoer Managed Logistics VA |
|---|---|---|
| Pricing Structure | Taking a % cut of your freight or demanding high minimum monthly retainers. | 0% Commission. Pay strictly for virtual assistant execution hours at $6-$7/hr. |
| Daily Supervision | You have to babysit the assistant to ensure they didn't miss a track-and-trace check call. | Our dedicated Project Manager acts as the supervisor, ensuring flawless logic. |
| Industry Knowledge | Generic freelancers who don't know the difference between a BOL and a Lumper receipt. | Internally vetted professionals. Trained specifically in TMS systems, load boards, and freight terminology. |
| Backup Continuity | If your freelancer vanishes or gets sick, your operations instantly bottleneck. | Seamless internal backup. Cross-trained VAs step in to keep your freight moving without a hitch. |
Our Workflow
4 Steps to Operational Scale
Audit The Workflow
Share your biggest pain points—document chasing, load board fatigue, or data entry. Reach out via Email or WhatsApp.
Build The Playbook
Our dedicated Project Manager connects with you to map out your TMS login rules, carrier packet processes, and communication templates.
Expert Execution
Your VA takes command. They process BOLs, verify carrier insurance, and update portals seamlessly in the background.
Pay Only for Output
We log and charge exclusively for the virtual assistant's actual working time. PM supervision and QA is completely free.
Transparent Rates
Flat-Rate Logistics Operations
Zero % cut of your load pay. Scale up hours during peak freight seasons, scale down effortlessly.
Support Rep (Part-Time)
Excellent for small fleets or brokers needing daily help with document processing and invoicing prep.
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management QA & reviews
- Zero setup or onboarding fees
Ops Specialist (Full-Time)
Perfect for fast-growing 3PLs or carriers needing heavy track-and-trace coverage and load board monitoring.
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management QA & oversight
- Zero setup or onboarding fees
Client Reviews
Real Success from Industry Leaders
"Sagedoer completely transformed our back-office. We used to have our dispatchers chasing missing BOLs for hours. Now, our VA audits the paperwork the moment a load is delivered and pushes it to QuickBooks. Invoicing is 2x faster."
Mark H.
Fleet Owner, 25 Trucks"Security was my biggest hurdle with outsourcing. The SageDoer PM walked me through their delegated access rules. My VA has been setting up carrier packets and verifying insurance flawlessly for 6 months."
Sophia K.
Operations Mgr, 3PL"What I appreciate most is the supervision. I don't want to manage an assistant. Sagedoer's Project Manager ensures my VA checks DAT constantly and pings us the second a good lane pops up."
Daniel B.
Independent Dispatcher"We assigned a full-time SageDoer VA just to handle track-and-trace. They update Macropoint, call drivers, and input ETAs into our TMS so our brokers can actually focus on selling freight. Massive ROI."
Lauren L.
VP Operations, Freight Brokerage"Sagedoer completely transformed our back-office. We used to have our dispatchers chasing missing BOLs for hours. Now, our VA audits the paperwork the moment a load is delivered and pushes it to QuickBooks. Invoicing is 2x faster."
Mark H.
Fleet Owner, 25 Trucks"Security was my biggest hurdle with outsourcing. The SageDoer PM walked me through their delegated access rules. My VA has been setting up carrier packets and verifying insurance flawlessly for 6 months."
Sophia K.
Operations Mgr, 3PLFrequently Asked Questions
Answers About Delegating Logistics
Ready to Professionalize Your Operations?
Stop doing manual data entry and track-and-trace calls yourself. Reach out today to schedule a strategy call and match with an expert logistics VA and Dedicated Project Manager.