Keep Patients Engaged.
Free Your Clinical Team.
Offload post-op calls, appointment reminders, and care coordination to empathetic, HIPAA-trained Patient Follow-Up VAs. Managed by a dedicated Project Manager at zero platform fees.
100%
HIPAA Compliant
↓40%
Fewer No-Shows
70%
Cost Reduction
Quality Assurance
Call Logs Audited by PM
Empathetic Care Coordination
Stop burning out your clinical staff with outbound phone calls. Let our managed VAs handle patient outreach so your team can focus on in-clinic care.
Discharge & Post-Op Calls
Executing 24, 48, or 72-hour wellness checks after procedures or hospital discharges. Asking standardized clinical questions and escalating red flags to your nursing team immediately.
Reminders & Reactivation
Calling patients to confirm upcoming appointments, ensuring they complete pre-visit lab work, and dialing through 'no-show' lists to recapture lost revenue.
Medication Adherence
Following up with chronic care patients to ensure they have picked up their prescriptions, understand their dosage, and are not experiencing adverse side effects.
Care Gap & Annual Checks
Proactively reaching out to patients due for annual wellness visits, mammograms, colonoscopies, or diabetic eye exams to close care gaps and improve clinic metrics.
Patient Satisfaction (HCAHPS)
Conducting polite, brief surveys post-visit to gauge patient satisfaction, collect feedback for clinic improvement, and encourage positive online reviews.
Uncompromising Quality Control
Every call log and EHR update is audited by your dedicated Project Manager to ensure HIPAA compliance and accuracy. Zero management overhead for you.
Discuss Your Call VolumeThe Clinic Tech Stack
Proficient in Top EHR & VoIP Tools
Our VAs hit the ground running. You just grant them access to the secure software your clinic already uses.
The Smart Choice for Healthcare Providers
Why clinics choose Sagedoer's managed model over hiring random freelancers off standard platforms.
Freelancer Platforms
HIPAA & Security Risks
Unvetted freelancers accessing Protected Health Information (PHI) from unsecure networks.
Empathy & Professionalism
Lack of medical context; calls can sound like telemarketing rather than a caring clinic check-in.
Management Burden
Your practice manager must constantly train them on EHR systems and audit their call notes.
Reliability
Freelancers take unexpected time off, leaving urgent post-op calls unmade.
Managed Healthcare VA
HIPAA & Security Risks
Internally vetted. Strict clean-desk policies and VPN protocols. Zero PHI extraction allowed.
Empathy & Professionalism
Trained specifically in patient interaction, active listening, and medical terminology.
Management Burden
Dedicated PM handles all delegation, script training, and EHR note auditing for free.
Reliability
Seamless internal replacements. Your patient outreach never falls behind schedule.
Seamless Clinic Onboarding
Get an expert patient outreach assistant integrated into your practice in days.
Submit Requirements
Share your EHR platform, VoIP system, call scripts, and escalation protocols for clinical red flags.
Finalise the Strategy
Our Project Manager reviews your setup, signs Business Associate Agreements (BAAs), and assigns the VA.
Expert Execution
Your VA starts making calls and updating charts. The PM audits recorded calls initially to ensure tone and accuracy.
Pay Only for Output
We log and charge exclusively for the VA's actual working time. The PM's oversight is completely free.
Transparent, High-ROI Pricing
Scale your patient outreach without the massive overhead of hiring in-clinic staff.
Part-Time
20 Hours Per Week
Est. $560 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free call script auditing
- Zero setup or onboarding fees
- No monthly membership charges
Full-Time
40 Hours Per Week
Est. $960 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free call script auditing
- Zero setup or onboarding fees
- No monthly membership charges
Frequently Asked Questions
Yes. We highly recommend providing the VA with an extension or sub-account on your existing VoIP system (like RingCentral, Nextiva, or Dialpad). This ensures that when the VA makes outbound follow-up calls, the caller ID displays your clinic's familiar name and number, maintaining trust with your patients.
Yes. Sagedoer acts as a business associate to your practice. We will sign standard BAAs to ensure full compliance with HIPAA regulations regarding the handling of Protected Health Information (PHI).
Our VAs are strictly administrative, not clinical. During onboarding, your Project Manager will help establish "Escalation Protocols." If a patient reports severe pain, bleeding, or urgent clinical symptoms during a routine post-op call, the VA is trained to immediately transfer the call to your nursing triage line or flag the EHR chart as "URGENT" for the provider.
The PM acts as your quality assurance layer. Instead of you micromanaging the VA, you give your call scripts to the PM. The PM trains the VA on your specific tone, audits their EHR notes for clarity, and periodically reviews call logs to ensure they sound empathetic and professional. This oversight is provided at zero extra cost.
Scale your patient outreach.
Contact us to discuss your clinic's call volume and bottlenecks. We can integrate a highly-trained VA into your VoIP system rapidly.
Request an Ops Audit
Fill out the form below and a PM will reach out shortly.