Stop Chasing Pharmacies.
Delegate Your Rx Ops.
Offload tedious Prior Authorizations (PAs), refill request triaging, and endless pharmacy hold times. Sagedoer provides highly-trained, HIPAA-compliant Virtual Assistants, managed by a dedicated Project Manager at zero platform fees.
100%
HIPAA Compliant
↓60%
Time Spent on PAs
70%
Cost Reduction
Quality Assurance
EHR actions audited by PM
Reclaim Your Clinical Hours
Your clinical staff should be treating patients, not battling insurance portals. Let our managed VAs handle the complex administrative web of modern prescribing.
Prior Authorizations (PAs)
Initiating PAs via CoverMyMeds or payer portals. Gathering required clinical notes from the EHR, submitting documentation, and following up on pending approvals.
Refill Inbox Triage
Filtering electronic refill requests (Surescripts). Verifying patient compliance (e.g., last visit date, required labs) and staging approved refills for the provider's final signature.
Pharmacy Liaison
Sitting on hold so you don't have to. Calling pharmacies to resolve out-of-stock issues, process therapeutic substitutions (based on your protocols), or clarify SIG codes.
Patient Communication
Messaging or calling patients to inform them of PA denials, request updated insurance info, or notify them that their prescription has been successfully sent to the pharmacy.
EHR Data Entry
Accurately updating patient charts with pharmacy communications, attaching PA approval letters, and ensuring the medication list remains clean and reconciled.
Strict Clinical Boundaries
Our VAs handle the administrative burden, not clinical decision-making. Your Project Manager ensures strict adherence to your practice protocols.
Discuss Your WorkflowsThe Clinic Tech Stack
Proficient in Top EHR & Rx Tools
Our VAs hit the ground running. You just grant them secure, role-based access to the software your practice already uses.
The Smart Choice for Medical Practices
Why clinic managers choose Sagedoer's managed model over hiring random freelancers off standard platforms.
Freelancer Platforms
HIPAA & Security Risks
Unvetted freelancers accessing Protected Health Information (PHI) from unsecure networks.
Clinical Context
Lack of medical context; they may misinterpret prescription SIG codes or notes.
Management Burden
Your practice manager must constantly train them on the EHR and audit their chart notes.
Reliability
Freelancers take unexpected time off, leaving urgent Prior Auths pending and patients waiting.
Managed Rx VA
HIPAA & Security Risks
Internally vetted. Strict clean-desk policies and VPN protocols. Zero PHI extraction allowed.
Clinical Context
Trained specifically in medical terminology, PA workflows, and pharmacy communications.
Management Burden
Dedicated PM handles all delegation, EHR training, and chart auditing for free.
Reliability
Seamless internal replacements. Your prescription pipeline never falls behind schedule.
Seamless Clinic Onboarding
Get an expert administrative assistant integrated into your practice in days.
Submit Requirements
Share your EHR platform, VoIP system, daily refill volume, and specific PA bottlenecks.
Finalise the Strategy
Our Project Manager reviews your setup, signs Business Associate Agreements (BAAs), and assigns the VA.
Expert Execution
Your VA starts triaging refills and calling pharmacies. The PM audits EHR notes initially to ensure accuracy.
Pay Only for Output
We log and charge exclusively for the VA's actual working time. The PM's oversight is completely free.
Transparent, High-ROI Pricing
Scale your back-office support without massive payroll overhead.
Part-Time
20 Hours Per Week
Est. $560 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free EHR & workflow auditing
- Zero setup or onboarding fees
- No monthly membership charges
Full-Time
40 Hours Per Week
Est. $960 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free EHR & workflow auditing
- Zero setup or onboarding fees
- No monthly membership charges
Frequently Asked Questions
No. Our Virtual Assistants are strictly administrative. They triage the refill inbox, check patient charts against your predefined protocols (e.g., verifying a required lab test was completed), and *stage* the refill for the provider. The physician must always execute the final electronic signature to send the prescription.
Yes. Sagedoer acts as a business associate to your practice. We will sign standard BAAs to ensure full compliance with HIPAA regulations regarding the handling of Protected Health Information (PHI) within your EHR and during communications.
We highly recommend providing the VA with an extension or sub-account on your clinic's existing VoIP system (like RingCentral or Dialpad). This ensures that when the VA calls a pharmacy or a patient regarding a prescription, the caller ID correctly displays your clinic's name and number.
Your Project Manager is your single point of contact and primary QA. Instead of you micromanaging the VA's daily tasks, you provide your specific clinic protocols to the PM. The PM trains the VA, periodically audits their chart notes for accuracy, and ensures PAs are being followed up on. This PM service is 100% free.
Reclaim your clinic's time.
Contact us to discuss your prescription volume and administrative bottlenecks. We can integrate a highly-trained VA into your EHR rapidly.
Request an Ops Audit
Fill out the form below and a PM will reach out shortly.