Clear Your Refill Inbox.
Cure Physician Burnout.
Stop spending your evenings on hold with pharmacies or fighting insurance Prior Authorizations. Hire a fully managed Medical Virtual Assistant to triage refill requests, prep e-scripts, and navigate CoverMyMeds.
ROUTINE REFILL
Lisinopril 10mg - Patient J.D.
Chart checked. Script prepped for signature.
INSURANCE REJECT
Prior Auth: Eliquis
Submitted via CoverMyMeds portal.
APPOINTMENT REQUIRED
Metformin - Patient S.T.
Patient called to schedule overdue labs.
Sagedoer Manager
"Inbox zero. PAs submitted."
Fluent in Industry-Standard EHR & Pharmacy Platforms
Protect Your Providers' Time
Our managed VAs handle the tedious chart checking, pharmacy phone calls, and insurance red tape, ensuring the doctor only has to click "Sign and Send."
EHR Inbox Triage
We monitor your e-prescribing queue (Surescripts/DrFirst) or fax inbox continuously, sorting valid requests from duplicates and processing them based on your clinic's protocols.
- Removing duplicate pharmacy faxes
- Verifying patient identity and active status
Chart Review & E-Script Prep
VAs do the legwork: checking the last visit date, confirming required labs are on file, and drafting the refill in the EHR so the provider simply reviews and signs.
- Verifying dosage and sig match the chart
- Routing prepped scripts to the provider's queue
Prior Authorizations (PAs)
Stop dreading PA forms. Your VA initiates requests via CoverMyMeds or payer portals, attaches required clinical notes, and tracks the PA status until approved.
- Navigating insurance formulary restrictions
- Following up on pending/denied PAs
Pharmacy Communication
Let us sit on hold. We call pharmacies to clarify conflicting requests, confirm stock availability (e.g., for ADHD meds), and update preferred pharmacy data.
- Resolving "refill too soon" insurance rejects
- Finding alternate pharmacies for backordered meds
Patient Follow-Up
If a patient requires an office visit or updated lab work before a refill can be approved, the VA contacts the patient via phone or portal to get them scheduled.
- Calling patients to schedule required follow-ups
- Sending secure messages via the patient portal
Free Practice Manager
Clinical accuracy is non-negotiable. You don't have time to audit your remote staff. We assign a dedicated PM to QA your VA's prep work, monitor turnaround times, and ensure HIPAA workflows are maintained—at zero extra cost.
View PricingA Secure Approach to Clinical Staffing
Why growing medical practices are abandoning risky freelance marketplaces in favor of fully managed, HIPAA-compliant VA teams.
Freelance Platforms
-
Severe HIPAA & Security Risks
Granting EMR access to unvetted solo freelancers on personal laptops is a massive compliance liability.
-
High Management Burden
Your Lead Nurse or Office Manager is entirely responsible for training them, auditing their charts, and tracking their hours.
-
Platform Markups
Lose up to 40% of your administrative budget to bidding fees, transaction costs, and monthly memberships.
-
Vetted & Compliant Operations
We deploy internally vetted professionals operating under strict confidentiality protocols using secure password managers.
-
0% Hidden Fees
Pay strictly a flat hourly rate for pure work tracked via centralized software. Zero payroll taxes, benefits, or platform markups.
-
Free Management Layer
Your dedicated Project Manager supervises the VA, QA's their clinical prep work, and assures operational continuity.
Delegate in 4 Simple Steps
Submit Needs
Share your practice's EHR software, daily refill volume, and protocols via Form or WhatsApp.
Finalise Setup
Our PM promptly reviews your goals, outlines standard operating procedures (SOPs), and finalises secure access.
Expert Execution
Your PM takes full charge, managing your VA to tackle the refill inbox, PAs, and pharmacy calls.
Pay For Output
We charge exclusively for actual working time logged. Practice Manager supervision and QA is 100% free.
Predictable Clinic Budgeting
20 HOURS
Per Week
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free QA and supervision
- Zero setup or onboarding fees
40 HOURS
Per Week
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free QA and supervision
- Zero setup or onboarding fees
Trusted by Physicians
Frequently Asked Questions
No. VAs are administrative staff, not licensed providers. They perform the heavily administrative prep work. They will open the patient chart, verify the request matches past prescriptions and clinic protocols, and draft the refill request in your EHR. The licensed provider must always perform the final review and click "Sign and Send."
Security is our top priority. Our VAs operate under strict internal confidentiality agreements. You provide restricted, role-based access to your specific EHR system. Our professionals use secure password managers and adhere to stringent data protection protocols regarding Protected Health Information (PHI).
Sagedoer maintains an active pool of VAs experienced in medical administration. During onboarding, your dedicated Project Manager will align you with a VA proficient in the specific software tools your clinic relies on, whether that's Epic, eClinicalWorks, AthenaHealth, DrFirst, or CoverMyMeds.
Optimize Your
Clinical Time.
Stop letting administrative backlogs delay patient care. Contact Sagedoer to deploy your dedicated medical support instantly.
Request Setup Proposal
Share your EHR system and daily refill volume. A PM will respond shortly.