Don't Let the Phone Ring
During the Dinner Rush.
Every missed call is a missed cover. Offload inbound reservation calls, OpenTable/Resy management, large party inquiries, and waitlist coordination to highly-trained Remote Concierge VAs. Managed by a dedicated Project Manager at zero platform fees.
0
Missed Calls
100%
Focus on In-House Guests
70%
Cost Reduction
Five-Star Hospitality, Delivered Remotely
Your in-house team should be focused on the guests standing in front of them. Let our managed VAs act as your remote maitre d' and handle the digital front door.
Uncompromising Quality Control
Every phone script and email template is audited by your dedicated Project Manager to ensure brand consistency. Zero management overhead for you.
Discuss Your Service VolumeThe Hospitality Tech Stack
Proficient in Top Restaurant Software
Our VAs hit the ground running. You just grant them secure access to the reservation platforms your restaurant already uses.
The Smart Choice for Restaurants
Why top general managers choose Sagedoer's managed model over basic call centers or chaotic freelance platforms.
Basic Call Centers
System Limitations
They only take messages. They cannot log into Resy or OpenTable to actually secure the booking or modify the floor plan.
Lack of Context
Call center agents read generic scripts. They don't know your menu, dress code, or parking situation.
Task Rigidity
They strictly answer phones. They will not answer emails, manage social DMs, or handle event quotes.
Pricing Structure
Charging high per-minute rates that punish you for having long, hospitable conversations with guests.
Managed Restaurant VA
System Integration
VAs work directly inside your reservation software, completing the booking live while on the phone.
Deep Knowledge
Your PM trains the VA on your specific menu, policies, and vibe. They act as an extension of your house.
Administrative Flexibility
True multi-channel support. They handle calls, emails, Yelp reviews, and event inquiries.
Pricing Structure
0% Hidden Fees. Pay a flat hourly rate ($6-$7/hr) without worrying about minute caps.
Seamless Restaurant Onboarding
Integrate a remote maitre d' into your service flow safely in just a few days.
Submit Requirements
Share your reservation software (e.g., OpenTable), VoIP provider, menu details, and peak hours.
Finalise Strategy
Our PM sets up standard operating procedures (SOPs) for booking rules, establishes phone routing, and assigns your VA.
Expert Execution
Your VA starts answering calls and managing the digital floor plan. The PM audits initial calls to ensure perfect hospitality tone.
Pay Only for Output
We log and charge exclusively for the VA's actual shift hours. The PM's QA oversight is completely free.
Transparent, High-ROI Pricing
Scale your reservations desk without the massive payroll overhead of adding a local host.
Part-Time
20 Hours Per Week
Est. $560 USD / Month (4 Weeks)
- Ideal for dinner rush phone coverage
- Dedicated Project Manager included
- Free call script QA auditing
- Zero setup or onboarding fees
- No monthly membership charges
Full-Time
40 Hours Per Week
Est. $960 USD / Month (4 Weeks)
- Full day reservations & inbox triage
- Dedicated Project Manager included
- Free call script QA auditing
- Zero setup or onboarding fees
- No monthly membership charges
Frequently Asked Questions
It's seamless. You simply set up your VoIP phone system (like RingCentral, Nextiva, or Ooma) to route "Press 1 for Reservations" to the VA's extension. The VA answers professionally using your restaurant's name and follows your exact greeting script, so the guest feels like they are speaking to the front desk.
Yes. If your reservation software (like Resy or SevenRooms) requires a credit card hold for large parties or special events, the VA can securely process that deposit through the platform interface while on the phone with the guest, ensuring you are protected against no-shows.
Absolutely. We understand that the person answering the phone is often the first impression of your restaurant's hospitality. We rigorously vet our VAs for high-level English proficiency, neutral accents, and a warm, empathetic tone suited for fine dining or high-volume environments.
The PM acts as your remote Head Maitre d'. You provide your menu details, seating rules, and FAQs to the PM. The PM trains the VA, periodically listens to call recordings to ensure the tone is hospitable, and ensures inbox inquiries are handled promptly. This oversight is provided at zero extra cost.
Elevate your hospitality.
Contact us to discuss your call volume and reservation platform. We can integrate a highly-trained concierge into your front-of-house workflow rapidly.
Request an Ops Audit
Fill out the form below and a PM will reach out shortly.