Keep Techs on the Ladder.
We'll Handle the Dispatch.
Fully managed Virtual Assistants for Alarm System Technicians and Security Installers. We answer inbound calls, route your techs efficiently, process permits, and handle billing so you can install more systems.
Secure Your Field Operations
Stop answering calls while pulling wire. Our VAs manage the heavy lifting of running a security installation business.
Dispatch & Scheduling
Answering inbound customer calls, diagnosing false alarms, scheduling service calls, and optimizing driving routes for your technicians using FieldEdge or ServiceTitan.
Permits & Compliance
Handling the red tape. Filing local city alarm permits, registering systems with municipal police/fire departments, and managing compliance renewals.
Inventory Management
Tracking stock levels for cameras, sensors, and panels. Placing orders with suppliers like ADI Global, and ensuring techs have the right gear for tomorrow's installs.
Invoicing & Collections
Generating estimates for new alarm systems, sending final invoices after completion, processing credit cards, and following up on unpaid monthly monitoring bills.
Integrated with Field Service Tech
Our team adapts instantly to the dispatch and security platforms your company relies on.
The Dispatch Protocol
A frictionless onboarding process designed to get your back-office running smoothly.
System Handover
Tell us your pain points—scheduling, permits, or billing—and the software you use via Email or WhatsApp.
SOP Integration
Your dedicated PM learns your company protocols, outlines a strategy, and assigns a vetted Virtual Assistant.
Active Dispatch
The VA executes daily routing, customer calls, and admin. Your PM oversees quality control for free.
Invoice Output
We strictly log actual working hours. You pay exclusively for the administrative output via simple USD invoicing.
Why Alarm Companies Switch to Sagedoer
In-House Admins / Temp Agencies
- High Overhead: Paying for downtime, office space, and benefits for a full-time physical dispatcher.
- Management Burden: You must personally train, supervise, and handle QA between field installations.
- Security Risks: Handing over sensitive customer access codes to unvetted temporary workers.
- Unreliable Availability: If your dispatcher calls in sick, your field routing falls into chaos.
Fully Managed VAs
- Radical Savings: Reduce overhead by up to 70%. Pay strictly for pure hours of active administrative work.
- Dedicated PM Included: They act as your single point of contact and handle all QA and training for free.
- Vetted Excellence: Internally vetted experts trained in strict data confidentiality and customer security.
- High Availability: Seamless internal replacements ensure zero disruption to your service schedule.
Predictable Billing
No monthly memberships. Zero setup fees. Pay only for pure working hours.
- Pay strictly for active working hours
- Dedicated PM included (Free)
- Seamless software integration
- Zero monthly membership fees
- Pay strictly for active working hours
- Dedicated PM included (Free)
- Seamless software integration
- Zero monthly membership fees
Frequently Asked Questions
Are the VAs familiar with field service software?
How do you handle sensitive customer security codes?
Is the Project Manager actually free?
Do you operate in USA time zones?
Scale Your Installs, Not Your Office.
Stop doing administrative paperwork in the truck. Start securing more properties.