Sync Your Growth.
Delegate the Support.
Fully managed Virtual Assistants for Booking SaaS Founders. Delegate merchant onboarding, tier-1 technical triage, subscription management, and user data hygiene while you focus on shipping your roadmap.
Administrative High Availability
Your engineers shouldn't be Resetting passwords. Our VAs manage the daily operational load of your booking platform.
Merchant Onboarding
Setting up new white-label accounts, configuring custom domains, managing SSL certifications, and verifying Stripe/PayPal merchant connections for your users.
Tier-1 Support Triage
Handling "how-to" queries within Intercom or Zendesk. Troubleshooting calendar sync issues (Google/iCal), responding to booking errors, and escalating critical bugs to dev teams.
Subscription & Billing
Managing Churn. Proactively reaching out to merchants with failed payments, handling refund requests within Stripe, and updating billing tiers for enterprise clients.
Marketplace Management
Auditing merchant listings for SEO compliance, checking for dead links, moderating user reviews, and updating public knowledge base documentation (Help Docs).
Integrated with Your SaaS Stack
Our team adapts instantly to the infrastructure and support tools that power your platform.
The Deployment Sync
A frictionless 4-phase onboarding designed for rapid scaling.
Stack Intake
Share your admin bottlenecks, support volume, and tech stack via Email or WhatsApp.
Ops Sync
Your dedicated PM learns your SaaS SOPs, support tone, and matches you with a specialist.
Managed Support
The Assistant executes daily ops. Your Project Manager ensures QA and accuracy for free.
Work Delivered
We log and charge exclusively for active work. Management supervision is provided at zero cost.
The Smart Choice for Founders
Solo Contractors
- ✖ High Management: You act as the ops lead, training them on every single platform tweak.
- ✖ Hidden Fees: Up to 40% lost to platform markups, memberships, and bidding wars.
- ✖ System Risks: Handing portal access to unvetted contractors without any supervision.
- ✖ Uptime Gaps: If a solo freelancer quits, your support queue stops while you recruit again.
Fully Managed Support
- ✔ Dedicated PM Included: They act as your Ops Lead and handle all training and QA for absolutely free.
- ✔ Transparent USD Invoicing: 0% platform fees. Pay strictly for pure hours worked. Save up to 70%.
- ✔ Internally Vetted Experts: Trained in data security and SaaS support best practices.
- ✔ Seamless Continuity: If a VA is sick, we replace them internally with zero workflow disruption.
Predictable Agency Retainers
No monthly memberships. Zero setup fees. Pure operational output.
- Pay strictly for pure hours
- Dedicated PM included (Free)
- SaaS support platform integration
- Zero membership fees
- Pay strictly for pure hours
- Dedicated PM included (Free)
- SaaS support platform integration
- Zero membership fees
Sync Check: Common Questions
How do you ensure our SaaS data remains secure?
Is the Project Manager really free?
Can the VA handle technical calendar sync troubleshooting?
How do you handle global time zones for user support?
Scale Your Platform. Automate the Support.
Stop spending your life inside Zendesk tickets. Start building your next feature.
