Train the Pets.
We Handle the Paperwork.
You belong in the field modifying behavior, not buried in client intake forms and vet liaison emails. Access fully managed Virtual Assistants trained specifically for animal behaviourists and trainers.
The Compassionate Back-Office
We assign VAs who understand the sensitivity of behavior cases. They filter the noise so you can focus entirely on the animal and the owner.
Client Triage & Intake
Reviewing incoming questionnaires, flagging severe bite/aggression cases for your immediate attention, and ensuring all liability waivers are signed before the first consult.
Calendar Tetris
Managing the chaos of scheduling in-home visits vs. virtual consults. Factoring in travel time, handling reschedules politely, and managing your waitlist.
Veterinary Liaison
Emailing primary care vets to request medical histories before behavior consults, and formatting/sending your final behavioral reports back to the clinic.
Video & Asset Management
Downloading large video files clients send of their pets. Organizing them into specific Google Drive/Dropbox folders so they are ready for your analysis.
Resource & Homework Distribution
Following up after sessions by emailing the specific training handouts, PDF guides, and video links you assign to the client.
Billing & Package Renewals
Managing Stripe or CRM invoices. Tracking when a client's 4-pack of training sessions is complete and politely offering a renewal package.
Fluent in Your Software Stack
We assign VAs familiar with the CRMs and scheduling tools pet professionals use.
The Smart Practice Choice
Why behaviorists are choosing fully managed support over generic freelancers.
Delegation Workflow
Four simple steps to initialize your back-office support.
Submit Needs
Share your CRM and admin bottlenecks via Email, Form, or WhatsApp.
Strategy Call
Your PM outlines an admin strategy, selects the right VA, and finalises details.
Execution
We handle the execution, managing intake forms and scheduling seamlessly.
Pay for Output
Pay exclusively for the VA's actual working time. PM supervision is free.
Transparent USD Pricing
Scale your practice overhead. Zero setup fees.
- Pay only for pure output
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
- Pay only for pure output
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
Frequently Asked Questions
Do VAs understand animal behavior terminology?
Yes. While they aren't certified trainers, our VAs receive baseline familiarization with common terminology (reactivity, resource guarding, counter-conditioning) so they can accurately triage intake forms and communicate effectively with veterinary clinics.
How do you handle sensitive client information?
Confidentiality is strict. VAs work within the secure CRMs and email systems you already use. They do not store client data or veterinary records locally, and all VAs operate under strict Non-Disclosure Agreements (NDAs).
How does the Dedicated Project Manager work?
Your dedicated PM acts as your single point of contact. They understand your practice's scheduling rules, delegate tasks to the appropriate specialist in our team, ensure quality control, and deliver the final output to you—all completely free of charge.
What if I need to replace a VA?
Because you work directly through your project manager, if a specific talent isn't a perfect fit or if someone takes time off, we handle internal replacements seamlessly. Your client onboarding and communications are never disrupted.