Own the Client.
Ditch the Admin.
Your best clients leave when they feel ignored. Hire a managed Virtual Assistant to run your onboarding, manage the feedback loop, and coordinate deliverables so you can focus on building the next big partnership.
We Operate Inside Your Account Stack
Customer Success. Outsourced.
Managing accounts is a mix of project management and empathy. Our VAs handle the technical coordination so your clients always feel like a priority.
Seamless Onboarding
Collecting assets, setting up folder structures, granting platform access, and sending "Welcome" sequences within minutes of a contract signature.
Engagement & Retention
Executing "Nurture Loops." We send project status updates, share relevant industry wins, and ensure your clients never have to ask "what are you working on?"
QBR & Report Assembly
Compiling data from multiple silos into beautiful, branded Quarterly Business Review (QBR) decks ready for your high-level presentation.
Renewal Management
Tracking contract expiration dates and proactively sending renewal reminders or booking "Expansion Calls" 30-60 days before the deadline.
Churn Interception
Monitoring low-engagement alerts. If a client stops opening emails or using the software, the VA flags the risk and triggers a "Save Sequence."
Feedback & Referral Loops
Managing NPS surveys and post-project feedback. When a client is happy, the VA executes a polite, branded referral request to grow your business.
The Relationship Pipeline
A highly organized, managed workflow from contract signed to lifetime loyalty.
System & SOP Ingestion
Provide secure access to your CRM and communication tools. Share your client journey map and onboarding checklists via Email or WhatsApp.
Account Calibration
Your Project Manager builds an escalation protocol and assigns a vetted Account VA who matches your brand’s professionalism and tone.
Active Stewardship
The VA handles the day-to-day coordination: client pings, reporting, and onboarding. The PM provides free Quality Assurance on all client-facing comms.
Pay Only For Output
Experience 100% account retention. We log and charge exclusively for the VA's active management hours. PM strategy and setup are free.
The Smart Choice for Growth
Why leading agencies choose Sagedoer over unmanaged freelancers or local junior AMs.
Transparent Relationship Pricing
Stop paying $60k+ salaries for junior AMs. Pay strictly for results.
Part-Time Success Admin
20 Hours / Week
Est. $560 USD / Month (4 Wks)
- Pay only for pure working hours
- Dedicated Project Manager Included
- Free QA & tone supervision
- Zero setup or onboarding fees
Full-Time Success Specialist
40 Hours / Week
Est. $960 USD / Month (4 Wks)
- Pay only for pure working hours
- Dedicated Project Manager Included
- Free QA & tone supervision
- No monthly membership charges
Success FAQ
Yes. To maintain a professional, cohesive brand, we recommend setting up a dedicated alias email (e.g., success@yourcompany.com) for the VA to use. Your Project Manager will audit all external comms during the calibration phase to ensure the tone is perfect.
We establish a strict Escalation SOP during Stage 2. If a client expresses dissatisfaction or reports a critical bug/blocker, the VA will acknowledge the message immediately to protect the response-time metric and then escalate to you via a priority channel (like Slack or WhatsApp).
Security is our highest priority. All Sagedoer team members are vetted and operate under strict corporate NDAs. We recommend giving the VA restricted "Support" or "Manager" roles that don't allow exporting full databases or changing billing settings.
We use centralized time tracking software. The VA simple clocks in for the minutes they spend actively managing the inbox, assembling reports, or performing onboarding tasks. You receive transparent logs and only pay for the time spent growing your business.
Own the Relationship.
Stop losing customers to a slow response time. Let our managed experts nurture your clients while you focus on scaling.