You Build Products.
We Manage the Store.
Stop drowning in support tickets asking "how do I open this PDF?". Hire a managed Virtual Assistant to handle Gumroad refunds, affiliate payouts, file updates, and CRM syncing while you focus on creating.
Fluent in the Digital Creator Stack
Generalists Ruin Your Customer Experience.
Selling digital products means dealing with a specific set of problems: customers typing their emails wrong, Notion template duplication errors, and managing affiliate payouts. A standard VA doesn't know how to fix a broken Zapier connection.
Sagedoer provides trained Creator Ops VAs. We don't just reply to emails; we manage your storefront, test your funnels, and ensure your buyers get what they paid for instantly.
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Project Manager Oversight
Before a bulk affiliate payout is approved or a major product file is updated on Gumroad, your dedicated Project Manager reviews the VA's work to ensure zero mistakes.
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Technical Autonomy
Our VAs understand the tech stack. If a customer isn't getting added to your ConvertKit sequence after a Gumroad purchase, the VA investigates the Zapier logs instead of just escalating it to you.
Storefront Operations
What your Gumroad Support VA handles behind the scenes every single day.
Customer Support Triage
Handling the inbox. Resending lost download links, fixing typos in customer email addresses, and walking buyers through how to duplicate Notion templates.
Refunds & Chargebacks
Processing refunds according to your strict policy. Gathering evidence (download logs, IP addresses) to submit to Stripe/Gumroad to fight fraudulent chargebacks.
Affiliate Management
Reviewing and approving new affiliate requests. Generating unique links, sending out marketing swipe files, and tracking monthly commissions for bulk payouts.
Product Updates & Uploads
When you create a V2 of your course or template, the VA uploads the new files, updates the sales page copy, and emails existing buyers the new versions.
Launch & Promo Prep
Setting up discount codes, scheduling Black Friday price drops, enabling pre-orders, and ensuring all product tiers and variants are priced correctly before a launch.
Automation Monitoring
Checking Zapier to ensure new Gumroad buyers are being successfully added to your ConvertKit or Mailchimp welcome sequences without errors.
A Backend Team Without the Agency Retainer
Bypass the hassle of recruiting and training standard virtual assistants. Get a highly-organized creator ops pipeline delivered through one dedicated manager.
Single Point of Contact
Your PM handles all VA supervision and task delegation. You just tell them what the new product is.
Zero Wasted Time
Centralised time tracking means you pay exclusively for pure, productive support and operational minutes.
Exceptional Quality
Our VAs are tested on tech tools. The PM audits customer replies to ensure buyers are treated perfectly.
No Platform Fees
Unlike agency retainers, we charge no hidden markups, no finder's fees, and no monthly memberships.
Up to 70%
Savings vs. hiring a domestic Ops Manager.
Trusted by Top Creators & Indie Hackers
"I sell Notion templates and was spending 2 hours a day explaining how to duplicate them. My Sagedoer VA took over the support inbox completely. They know exactly how to handle user errors, and I finally have my mornings back to create new products."
"The affiliate management was a lifesaver. Before, I was manually approving affiliates and tracking their payouts in a messy spreadsheet. The VA organized everything, issues custom links instantly, and preps my end-of-month payouts."
"I had a huge issue with fraudulent chargebacks on my digital art packs. My PM built a dispute process, and the VA submits the download logs to Stripe every time. We've won 90% of our disputes since hiring them."
"Launching V2 of my course was stressful. The Sagedoer team uploaded all 40 new video files, updated the Gumroad copy, set up the pre-order discounts, and emailed my existing list. Flawless execution."
The Creator Setup
From messy inbox to a scalable product empire.
Submit Requirements
Share your platform (Gumroad, Lemon Squeezy), FAQs, and support email via Form or WhatsApp.
Strategy Alignment
Your dedicated PM will audit your refund policy, set up secure access, and finalize details.
Expert Execution
Your PM oversees daily operations, ensuring the VA answers tickets and updates files flawlessly.
Pay Only for Output
We log and charge exclusively for the VA's actual working time. PM QA supervision is completely free.
Transparent Pricing
Stop paying expensive US-based ops managers for backend admin.
Part-Time
20 Hours Per Week
Est. $560 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
Full-Time
40 Hours Per Week
Est. $960 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
Comparison of Sagedoer
| Features | Traditional Platforms | THE SMART CHOICE Sagedoer |
|---|---|---|
| Platform & Management Fees | Up to 40% in hidden markups, bidding, and memberships | 0% Hidden Fees. Pay strictly for hours worked. |
| Daily Team Management | You must juggle and supervise multiple freelancers | Dedicated Project Manager acts as your single point of contact |
| Quality Assurance | Hit-or-miss talent with unverified credentials | Internally vetted, rigorously trained premium experts |
| Hiring & Deployment Speed | Endless cycles of interviewing and testing candidates | Instant delegation. We immediately assign the right specialist. |
| Billing & Invoicing | Complex, multi-freelancer invoices with currency headaches | Simple, unified, centralised USD invoicing |
| Staff Turnover & Replacements | Start the hiring and training process all over again | Seamless internal replacements with zero workflow disruption |
Operations FAQs
Do I need to give the VA access to my personal email?
Can they actually issue refunds in Gumroad/Stripe?
Do they write the sales copy for my new products?
What exactly does the Project Manager check?
Ready to Scale Your Sales?
Stop letting customer support tickets drag you away from creating new products. Outsource your storefront operations today.
Request a Consultation
Submit the form below. Your Sagedoer project manager will contact you within 24 hours.