Stop the Leaky Bucket.
Fix Your Churn.
Churn isn't just a number; it's a symptom. Hire a fully managed Virtual Assistant to manually audit your cancellations, code exit surveys, and track cohort health so you can keep more of the revenue you work so hard to acquire.
Experts in Subscription & Analytics Tech
Actionable Retention Ops.
Software tells you *that* you're losing people. Our Virtual Assistants tell you *why*—and then execute the systems to win them back.
Exit Interview Coding
Manually reviewing thousands of exit survey comments. We "code" the data into reportable themes (e.g., UX, Price, Competition) so you can fix the root cause.
Cohort Performance Tracking
Analyzing monthly cohorts (e.g., "The January Signups") to see where the drop-off happens most frequently (Day 30, Day 90, etc.) to optimize onboarding.
Dunning & Recovery Management
Executing personalized outreach to users with failed credit cards or expired payment methods, recovering "accidental churn" revenue before the account cancels.
Win-Back Campaign Support
Segmenting churned users by their exit reason and drafting targeted discount or feature-update emails to bring them back into the fold.
Competitor Benchmarking
Researching where your churned users are going. We profile the competitors they mention in exit surveys to help you adjust your value proposition.
Revenue Leakage Reporting
Compiling weekly "Revenue at Risk" reports, highlighting specific high-value accounts that are showing churn-predictor behaviors (low usage, high ticket count).
The Retention Pipeline
A systematic, 4-stage protocol to identify and plug your revenue leaks.
Audit & Integration
We securely integrate with your billing (Stripe) and support (Zendesk) platforms. Your Project Manager performs a 90-day churn retrospective.
Sentiment Mapping
The VA begins manually coding all historical exit data, categorizing every cancellation into a "Reason Matrix" defined by your PM.
Ongoing Monitoring
The VA performs daily reviews of new cancellations, executes dunning recovery sequences, and updates your churn dashboard in real-time.
Strategic Feedback
Receive your weekly Executive Retention Brief. You pay only for hours of pure work. PM supervision is free.
Nuance Beats AI.
AI can't understand the difference between a user leaving for "Price" vs "Value". Our human analysts catch the details that save accounts.
Automated SaaS Tools
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Inaccurate Reason Coding
Software miscategorizes long-form survey text, hiding the real reasons your customers are leaving.
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No Active Recovery
Dashboards show you the loss but won't pick up the "digital pen" to email a user and solve their problem.
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Expensive Per-Seat Billing
You pay $500/month for a tool you still have to manually log into and manage yourself.
Sagedoer Managed VA
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Contextual Human Coding
A human reads every exit comment, detecting nuances like competitor names or technical bugs that AI misses.
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Free PM Quality Oversight
Your dedicated Project Manager audits the VA's coding weekly to ensure your retention reports are 100% accurate.
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Pure Hourly Billing
0% platform markups. You pay a simple USD rate strictly for the tracked time spent protecting your revenue.
Transparent Pricing
Protect your MRR for less than the cost of a single churned enterprise customer.
Part-Time Analyst
20 Hours / Week
Est. $560 USD / Month (4 Wks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management QA supervision
- Zero setup or onboarding fees
Full-Time Analyst
40 Hours / Week
Est. $960 USD / Month (4 Wks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management QA supervision
- Zero setup or onboarding fees
Operations FAQ
Our staff are Retention Operators. They have high analytical literacy but focus on the *administrative execution* of churn management: coding survey results, chasing failed payments, and maintaining dashboards. They provide the "clean data layer" so your C-suite can make faster strategic decisions.
Security is our priority. We operate under strict NDAs. We recommend providing "Analyst" or restricted access to your tools (Stripe/Intercom) so VAs can see survey results and billing statuses without exporting full user lists or accessing sensitive financial configuration settings.
Yes! By manually reviewing cancel reasons, the VA can proactively reach out to a user who left because of a bug or a missing feature, notifying them when it's fixed and offering a "re-activation credit" to bring them back into the platform.
Plug the Leaks.
Stop growing on a foundation of sand. Get the human intelligence you need to fix your churn and maximize your revenue starting today.