Unburden Your Front Desk.
Scale Your Clinic.
Stop losing patients because your in-house staff is stuck on hold with insurance companies. Hire a specialized Virtual Assistant to handle verifications, scheduling, and phone triage so your on-site team can focus on patient care.
EMR_Task_Queue
Location: Front Desk (Virtual)Inbound Call
Patient: Sarah Jenkins (New Patient)
Appointment Scheduled
Scheduled Sarah for Initial Eval on Thursday at 2:00 PM. Intake forms sent via Patient Portal. Added VOB notes to the chart.
Patient Reactivation
4 Recalls Booked
Proficient in Top EMR & Practice Management Platforms
Stop Staffing the Phones.
Start Optimizing Care.
An overwhelmed front desk leads to high staff turnover, frustrated patients, and missed revenue. We handle the heavy lifting of clinic administration so your on-site team can focus on face-to-face patient experience.
Insurance Verifications
Stop tying up your front desk on hold with payers. We run daily eligibility checks via Availity/Navinet, calculate patient financial responsibility, and initiate prior authorizations well before the appointment.
Inbound Call Triage
Never send a new patient to voicemail. We plug into your cloud phone system (RingCentral, Dialpad, GoTo) to answer calls, schedule appointments directly in your EMR, and route clinical questions to the nursing staff.
Patient Reactivation
Fill your providers' schedules. We pull reports of dormant patients or missed follow-ups from the EMR and execute outbound call and text campaigns to get them back on the books.
Schedule Optimization
Keep the clinic flowing. We manage the master schedule, maintain waitlists, call patients to confirm appointments 48 hours in advance, and fill last-minute cancellation slots to maximize daily revenue.
Referral & Fax Routing
Clear the digital inbox. We monitor your e-fax server, attach incoming labs and imaging to the correct patient charts, and process outgoing referrals to specialists efficiently.
Basic Billing Entry
Assist your revenue cycle team. We can perform demographic data entry, post patient payments from the portal, scrub claims for missing modifiers, and follow up on simple denials.
Why Choose Sagedoer?
Managing a freelance medical receptionist while dealing with clinic fires is impossible. Access highly trained administrative support through one dedicated manager at no extra charge.
| Feature | Standard Freelance VA | The Smart Choice Sagedoer Managed VA |
|---|---|---|
| Cost Profile | $18 - $25+ per hour | Cost-effective flat hourly rate. Easily scale up as patient volume grows. |
| Healthcare Context | Requires you to explain what an "EOB", "Prior Auth", or "Copay" is. | Understands medical terminology, HIPAA standards, and insurance portals. |
| Coverage Reliability | If they get sick, your phone lines go to voicemail all day. | Cross-trained backup coverage ensures the phones are always answered. |
| Quality Assurance | You must personally audit their EHR data entry for errors. | Dedicated Project Manager acts as your QA and single point of contact. |
| Turnover Disruption | Massive disruption to patient scheduling if your assistant quits. | Seamless internal replacements with zero workflow disruption. |
Our Clinical Support Workflow
Seamlessly integrate expert administrative support into your fast-paced clinic environment.
Audit Bottlenecks
Share your friction points: abandoned calls, delayed verifications, messy schedules, or lack of patient follow-up.
Establish Security
Our project manager configures secure, HIPAA-compliant access to your EMR/EHR, VOIP phone system, and digital fax.
Expert Execution
Your PM takes charge, managing the VA's daily tasks, ensuring calls are answered and verifications are done before appointments.
Pay Only for Output
We charge exclusively for the VA's actual scheduled time. Your dedicated project manager's QA supervision is completely free.
Simple, Transparent Pricing
Flexible support that scales as your patient volume grows.
Part-Time
20 Hours Per Week
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management QA supervision
- Zero setup or onboarding fees
- No monthly membership charges
Full-Time
40 Hours Per Week
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management QA supervision
- Zero setup or onboarding fees
- No monthly membership charges
Trusted by Practice Administrators
"Our front desk was a revolving door because of the stress of answering phones while checking people in. Having a Sagedoer VA handle all insurance verifications and inbound scheduling changed everything. Our in-house staff is finally happy."
Sarah M.
Medical Practice Admin"Our VA practically runs the scheduling for our three physical therapy locations. The daily patient reactivation calls alone have paid for the service 10x over. Highly recommend."
Dr. David T.
Clinic DirectorFrequently Asked Questions
Are your Virtual Assistants HIPAA compliant?
Yes. Our medical virtual assistants undergo strict HIPAA compliance training. We enforce secure password managers, restricted network access, and operate entirely within your clinic's secure cloud environment (e.g., Google Workspace, Microsoft 365, and your EMR).
How do they answer our clinic phones?
It's seamless. Most clinics use modern VOIP phone systems (like RingCentral, Dialpad, GoToConnect, or Weave). We simply provide the VA with a user seat on your existing phone system, allowing them to answer inbound calls, transfer to clinical staff, or make outbound calls acting as your front desk.
Can they learn our specific EMR?
Absolutely. Our VAs are trained to rapidly adapt to industry-standard EMRs like Athenahealth, Epic, Jane App, eClinicalWorks, and DrChrono. Your dedicated Project Manager will map out your specific scheduling and documentation workflows before the VA starts taking live calls.
Fix Your Front Desk.
Grow Your Practice.
Stop losing revenue to missed calls and delayed insurance verifications. Hand over your clinic's administrative burden to our specialized medical virtual assistants.
Request Clinic Ops Support
Strictly confidential. Protected by Sagedoer enterprise security standards.