Grow Your Shipper Book & TEU Volume
Without Getting Strangled In Track-and-Trace, CargoWise Entry & Demurrage Clocks
Stop losing 16+ hours every week hunting container milestones across carrier terminals, re-typing House Bills of Lading (HBL) in CargoWise or Magaya, reconciling ocean carrier arrival notices, and calculating Last Free Day (LFD) detention penalties. Delegate container tracking, document indexing, and freight invoicing administration to vetted logistics virtual assistants directed by your own Dedicated Project Manager at $0 supervisory surcharge.
What Your Forwarding VA Handles Daily
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Daily Milestone Track-and-Trace & Exception Reporting Scraping container vessel tracking (Maersk, MSC, CMA CGM, ONE), transshipment roll updates, rail cutoffs, and issuing proactive shipper notices before clients email you.
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CargoWise One, Magaya & TMS Documentation Drafting Master/House Bills of Lading (MBL/HBL), Master/House Air Waybills (MAWB/HAWB), arrival notices, commercial invoices, and packing list indexing.
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Last Free Day (LFD) Surveillance & Port Terminal Care Monitoring terminal holds (Customs, Freight, USDA), calculating LFD demurrage windows in eModal/VoyageControl, and coordinating pickup appointments with drayage carriers.
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Spot Quote Assembling & Billing AP/AR Matching Compiling ocean/air carrier spot tariff options, calculating fuel surcharges (BAF/CAF), auditing carrier freight invoices against agreed quotes, and drafting billing files.
Fluent Across the Global Freight Forwarder's Software Stack
Never waste valuable hours training someone on what an MBL, ISF 10+2, detention clock, BAF surcharge, or CY/CY interchange is. Our virtual assistants are already versed in international freight forwarding operations.
Daily Responsibilities Handled For Your Forwarding Desk
Here is exactly what an experienced freight forwarding operations virtual assistant handles on your behalf so you can spend your day winning new commercial accounts, negotiating ocean block contracts, and retaining high-volume shippers.
Track-and-Trace & Exception Triage
Never let a shipper discover a 5-day transshipment vessel roll before you notify them.
- Daily container tracking across ocean lines (Maersk, MSC, COSCO, Evergreen, Hapag-Lloyd) and airlines
- Logging ETA revisions, feeder delays, transshipment vessel switches, and rail dwell times into your TMS
- Drafting automated morning exception digests for VIP client accounts before business opens
- Verifying gate-in, vessel load, discharge, and gate-out empty container return receipts
TMS Data Entry & Shipping Documentation
Eliminate the grueling typing of commercial invoices, container numbers, and Bill of Lading manifests.
- Entering shipping order files, weight manifests, pieces, and seal numbers into CargoWise or Magaya
- Drafting House Bills of Lading (HBL) and House Air Waybills (HAWB) for account manager approval
- Collecting and auditing Importer Security Filing (ISF 10+2) documents 48 hours prior to vessel departure
- Routing Arrival Notices (AN) and delivery orders (DO) to client customs brokers and consignees
LFD Surveillance & Freight Billing Audit
Protect shipper relationships from multi-thousand-dollar port demurrage penalties and billing discrepancies.
- Checking port terminal availability (eModal, PierPass, PNCT) and tracking Last Free Day (LFD) cutoffs
- Liaising with drayage dispatchers to ensure terminal appointment reservations before demurrage incurs
- Auditing ocean and air carrier invoices against confirmed contract rates and accessorials
- Preparing client billing files, matching pass-through chassis fees, and logging dispute records
How Much Extra Commercial Gross Profit Can You Unlock?
When you delegate repetitive track-and-trace, CargoWise filing, and LFD checks at $7/hr, your account managers can handle substantially higher container file volumes.
*Calculated over 48 active billing weeks per year, comparing your revenue-generating shipper quoting and customer retention value against SageDoer's dedicated Part-Time plan ($7/hr).
Annual Billable & Commercial Hours Reclaimed: 768 Hours
Enough reclaimed capacity to manage ~350 to 500 additional shipment files / TEUs
How We Work Together In 4 Simple Steps
From connecting your CargoWise or Magaya terminal to daily container milestone tracking and LFD surveillance, we eliminate administrative drag.
Submit Requirements
Share your primary trade lanes (Transpacific, Transatlantic, Intra-Asia), TMS software (CargoWise, Magaya), tracking protocols, and key customer SOPs via Email, Form, or WhatsApp.
Finalise the Deal
Our dedicated project manager reviews your file management SOPs, configures role-restricted TMS credentials, and finalises partnership details.
Expert Execution
Your project manager supervises day-to-day operations, ensuring container status reports are updated every morning, HBLs have zero typos, and demurrage cutoffs are monitored.
Pay Only for Output
We log and charge exclusively for the assistant's pure active tracking, documentation, and coordination hours. Your project manager's supervision is completely free.
Why Forwarders Choose Sagedoer Over Traditional Freelancers
Compare the high risk and unmanaged inconsistency of generic Upwork/Fiverr contractors with our structured, managed logistics support model.
| Key Operational Dimension | Traditional Platforms | THE SMART CHOICE: Sagedoer |
|---|---|---|
| Platform & Management Fees | Up to 40% in hidden markups, bidding, and memberships | 0% Hidden Fees. Pay strictly for hours worked. |
| Daily Team Management | You must check every container status, review B/L numbers, and micromanage | Dedicated Project Manager acts as your single point of contact |
| Quality Assurance | Hit-or-miss talent who don't know the difference between demurrage and per diem | Internally vetted, rigorously trained freight operations specialists |
| Hiring & Deployment Speed | Weeks spent interviewing, testing English fluency, and explaining basic shipping terms | Instant delegation. We immediately assign the right specialist. |
| Billing & Invoicing | Disjointed multi-contractor invoices with fluctuating exchange rates | Simple, unified, centralised USD invoicing |
| Staff Turnover & Replacements | Freelancer ghosts right before peak holiday shipping rush; retrain from scratch | Seamless internal replacements with zero disruption to active bookings |
Predictable Pricing. Pay Only For Pure Output.
No setup fees. No platform markup. Your dedicated project manager is included at no additional charge.
20 Hours Per Week
Ideal for solo forwarding account managers, boutique ocean/air desks, or branch brokers needing daily tracking reports, CargoWise entry, and LFD monitoring.
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
40 Hours Per Week
Full 8-hour daily embedded support unit for high-volume freight forwarders, scaling NVOCCs, and enterprise key account managers handling hundreds of monthly TEUs.
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
Trusted by Freight Forwarding Account Managers & Global Logistics Directors
Discover how forwarding professionals reclaim 16+ hours every week with SageDoer's managed logistics operations assistants.
"I manage 30+ transpacific BCO accounts. Before SageDoer, tracking container status across 6 ocean carrier websites took up my entire morning. My VA delivers a clean tracking digest by 8:00 AM every day and flags vessel rolls instantly."
David Kim
Senior Ocean Import Account Manager, Trans-Pacific Logistics"The Dedicated Project Manager provides essential quality control. When our VA inputs commercial invoices and drafts HBLs in CargoWise One, the PM audits every piece count, weight metric, and consignee address before release."
Michelle Laurent
Branch Operations Supervisor, Global Link NVOCC"Port demurrage and per diem fees used to be our biggest headache at LA/Long Beach. SageDoer tracks Last Free Days in eModal, confirms customs releases, and coordinates with draymen to save our clients thousands each month."
Robert Torres
Managing Director, Pacific Gateway Freight Services"At $6/hr on the full-time plan, we eliminated the need to hire a $58k/year in-house documentation clerk. Matching carrier ocean freight invoices against spot quotes alone caught over $14k in erroneous bunker surcharges in Q3."
Ananya Mehta
Key Account Director, Transworld Cargo Logistics"I manage 30+ transpacific BCO accounts. Before SageDoer, tracking container status across 6 ocean carrier websites took up my entire morning. My VA delivers a clean tracking digest by 8:00 AM every day and flags vessel rolls instantly."
David Kim
Senior Ocean Import Account Manager, Trans-Pacific Logistics"The Dedicated Project Manager provides essential quality control. When our VA inputs commercial invoices and drafts HBLs in CargoWise One, the PM audits every piece count, weight metric, and consignee address before release."
Michelle Laurent
Branch Operations Supervisor, Global Link NVOCCFrequently Asked Questions
Clear, realistic answers addressing CargoWise software integration, commercial rate confidentiality, customs legal boundaries, and timezone coverage.
Ready to Delegate Track-and-Trace & CargoWise Admin?
Book a 30-minute practice consultation with our management team or connect instantly via WhatsApp.
Tell Us About Your Forwarding Desk
Share your primary trade lanes, TMS platform (CargoWise, Magaya, Descartes), monthly container/file volume, or main operational bottlenecks. We'll assign the ideal specialist.