Flawless Freight Execution. Zero Port Demurrage. Eliminate 25+ Hours a Week Spent Chasing Tracking Numbers, Missing BOLs & Freight Invoices.
Stop letting your senior supply chain managers and freight coordinators drown in exception tracking, container demurrage penalties, manual dock appointment booking, and bill-of-lading discrepancies. Sagedoer pairs logistics operations teams with logistics-trained virtual assistants—backed by a Dedicated Project Manager at zero extra cost.
Global Logistics Operations Desk
Multi-Modal Tracking • Exception Cleared
Supply Chain Tech Stack
Pre-Trained Across Global TMS, WMS & Visibility Platforms
Your assistant connects directly into your enterprise ERP, transportation management systems, container visibility portals, and dock scheduling software on day one with zero training friction.
Core Logistics Support Workflows
What Your Logistics Support Specialist Executes Daily
Free your logistics directors and supply chain managers from manual operational bottlenecks. Let your virtual assistant monitor multi-modal milestones, audit shipping documents, resolve delivery exceptions, and reconcile freight invoices.
Multi-Modal Track & Trace and Exception Logging
- ✓ Monitor live vessel, air, drayage, and truckload shipments across Project44, FourKites, and carrier direct portals
- ✓ Detect milestone delays, rollings, port congestion, and rail yard dwell times to re-calculate realistic arrival ETAs
- ✓ Log real-time status updates and revised timestamps into CargoWise, SAP TMS, or internal dispatch tracking sheets
- ✓ Issue proactive daily morning "Hot Shipment" summaries to procurement managers and warehouse inventory planners
Shipping Documentation & BOL Auditing
- ✓ Inspect Bills of Lading (BOL), Master/House Air Waybills (MAWB/HAWB), and Ocean Bills against purchase orders
- ✓ Verify commercial invoice descriptions, HS tariff codes, piece counts, pallet weights, and dangerous goods declarations
- ✓ Ensure shipper instructions match consignee special delivery requirements (liftgate, inside delivery, appointment times)
- ✓ Archive and systematically file stamped customs entry summaries (CBP 7501) and delivery orders for audit readiness
Demurrage, Detention & Per Diem Clock Auditing
- ✓ Track ocean port container discharge times and monitor strict Last Free Day (LFD) cutoff schedules
- ✓ Coordinate drayage pickup windows and chassis bookings to pull containers before expensive daily storage fees trigger
- ✓ Monitor empty container return deadlines to steamship lines, preventing thousands in unapproved per diem charges
- ✓ Assemble terminal gate-closure screenshots and EIR receipts to contest wrongful port demurrage invoices
Dock Scheduling & Warehouse Inbound Coordination
- ✓ Stage inbound carrier delivery appointments in Opendock, C3 Reservations, or warehouse direct portals
- ✓ Balance warehouse dock door capacity across morning floor-loads, palletized freight, and refrigerated perishable cargo
- ✓ Communicate exact appointment confirmation numbers and facility gate check-in protocols to incoming freight carriers
- ✓ Reschedule delayed trucks promptly to prevent distribution center gridlock, yard bottlenecks, and detention billings
OS&D (Over, Short & Damaged) Claim Management
- ✓ Triage warehouse receiving exception alerts immediately upon trailer unloading and unsealing
- ✓ Collect delivery receipts with driver exception notations, timestamped pallet photos, and damaged unit counts
- ✓ Stage and file formal cargo claim packets with motor carriers, airlines, and ocean forwarders within statutory windows
- ✓ Maintain an organized claims register, tracking claim status, insurance adjustments, and credit memo payouts
3-Way Freight Audit & Carrier Invoice Reconciliation
- ✓ Execute systematic 3-way matching across purchase order, contracted tariff rate matrix, and carrier final invoice
- ✓ Audit accessorial charges (liftgate fees, detention hours, residential delivery, re-consignment, and fuel surcharge indexes)
- ✓ File structured invoice dispute tickets with carrier billing departments for unapproved surcharges or duplicate billing
- ✓ Upload validated freight vouchers into accounting (QuickBooks, SAP, NetSuite) for scheduled batch pay approval
Our Operating Workflow
Seamless Supply Chain Execution with Zero Micromanagement
You shouldn't have to spend hours training an assistant on bill-of-lading discrepancies, demurrage rules, or freight audit calculations. Your dedicated Sagedoer Project Manager audits milestone tracking, reviews 3-way freight matches, and verifies daily exception logs—at $0 extra cost.
Submit Requirements
Share your primary shipping modes (Ocean, Air, FTL, LTL, Drayage), active TMS/ERP software, daily shipment volume, and operational pain points:
Finalise the Deal
We execute bilateral NDAs and supply chain data security agreements. Your PM configures role-based TMS, carrier portal, and ERP credentials via encrypted 1Password vaults.
Expert Execution
Your assistant audits BOLs, monitors Last Free Day cutoffs, logs delays in FourKites/Project44, and reconciles freight billing. Your PM performs daily QA checks.
Pay Only for Output
You pay strictly for logged productive logistics operations hours. The Dedicated Project Manager's audits, performance reviews, and supervision are 100% free of charge.
Comparison of Sagedoer
Generic Freelancer Marketplaces vs. Sagedoer Logistics Benchmark
Why enterprise supply chain heads, freight forwarding managers, and 3PL leaders choose Sagedoer over unvetted general virtual assistants.
| Evaluation Metric | Traditional Platforms (Upwork/Fiverr) | LOGISTICS BENCHMARK Sagedoer |
|---|---|---|
| Pricing & Hidden Markups | 20%–40% hidden platform fees, currency cuts, and restrictive contractual buyout penalties | 0% Hidden Fees. Flat rates ($6–$7/hr) strictly for logged productive logistics operations hours. |
| Project Manager Oversight | None. You personally audit every BOL, check tracking logs, and review freight billing errors | Dedicated Project Manager inspects 3-way freight matches, monitors LFD deadlines, and checks data quality at $0 extra charge. |
| Logistics & TMS Literacy | Generic VAs confused by demurrage, ISF filings, NMFC freight classes, and Project44 webhooks | Pre-trained specialists fluent in CargoWise, SAP TMS, Descartes, FourKites, Project44, and MercuryGate. |
| Demurrage & Detention Prevention | Fails to monitor container Last Free Days (LFD), causing thousands in preventable port storage bills | Active countdown monitoring of terminal free time, drayage coordination, and chassis reservation staging. |
| Freight Audit & Dispute Recovery | Approves carrier accessorials blindly without verifying signed POD timestamps or contracts | Rigorous 3-way matching, tariff verification, dispute packet staging, and recovery of overbilled accessorials. |
| Peak Shipping & Surge Continuity | Solo freelancers drop offline during Q4 holiday volume surges or unexpected port strike backlogs | Built-in agency backup and seamless capacity scaling so your active shipping desks stay fully covered 24/7. |
Predictable Pricing Structure
Transparent Hourly Rates. Dedicated PM Included at $0 Extra.
Scale your freight tracking, document auditing, and logistics support capacity without adding expensive in-house overhead, benefits, or recruiting fees.
20 Hours Per Week
Ideal for growing manufacturers, regional 3PLs, and boutique freight forwarders managing 30 to 75 active shipments weekly needing steady tracking and document audits.
- Pay only for hours of pure logistics execution
- Dedicated Project Manager included
- Free quality audits & 3-way invoice spot checks
- Zero setup or platform licensing fees
- No long-term lock-in contracts
40 Hours Per Week
Designed for enterprise supply chains, global freight forwarders, and high-volume 3PLs moving 100+ multi-modal shipments weekly needing dedicated desk support.
- Pay only for hours of pure logistics execution
- Dedicated Project Manager included
- Free continuous auditing of demurrage & dock logs
- Zero setup or platform lock-in fees
- No long-term contracts (cancel anytime)
- Priority coverage for morning receiving & dock appointments
What Logistics Directors Say
Real feedback from international freight forwarders, 3PL operations directors, and enterprise supply chain heads.
"We import over 180 FEU containers monthly through Long Beach and Savannah. Demurrage was costing us $18,000 a month in missed Last Free Day cutoffs. Our Sagedoer assistant took over ocean container monitoring and drayage dispatch scheduling. In 90 days, our demurrage penalties dropped to zero."
"Our operations desk in CargoWise was constantly behind on entry summaries and milestone updates. Sagedoer paired us with an assistant who already knew customs 7501 documents and HAWBs. She processes all exception notes before 08:00 AM every single day. The PM oversight makes it completely frictionless."
"Freight invoice reconciliation was our biggest administrative nightmare. Motor carriers were tacking on unauthorized detention and liftgate fees that slipped through. Our assistant audits every single invoice against contracted tariffs before approval. She saved us $34,000 in false billings last year alone."
"Our 4 distribution centers were experiencing severe yard gridlock because carriers arrived without appointments. Our Sagedoer specialist manages our entire Opendock portal, balancing door schedules across shifts. Receiving efficiency improved by 40% within the first month."
"We import over 180 FEU containers monthly through Long Beach and Savannah. Demurrage was costing us $18,000 a month in missed Last Free Day cutoffs. Our Sagedoer assistant took over ocean container monitoring and drayage dispatch scheduling. In 90 days, our demurrage penalties dropped to zero."
"Our operations desk in CargoWise was constantly behind on entry summaries and milestone updates. Sagedoer paired us with an assistant who already knew customs 7501 documents and HAWBs. She processes all exception notes before 08:00 AM every single day. The PM oversight makes it completely frictionless."
Frequently Asked Questions
Clear Answers for Supply Chain & Logistics Leaders
Everything you need to know about demurrage prevention, TMS credentials, morning exception workflows, dedicated PM quality oversight, and onboarding speed.
How does the assistant help prevent ocean container demurrage and per diem penalties?
Can the assistant handle early-morning shipment track & trace before our warehouse opens?
How are our shipper rates, proprietary vendor contracts, and ERP logins secured?
What is the exact supervisory role of the free Dedicated Project Manager?
How quickly can we onboard an assistant and connect them to our logistics platforms?
Scale Your Logistics Support Operations
Tell us about your shipping modes, daily shipment volume, primary TMS/ERP software, and current operational bottlenecks. We match pre-vetted logistics operations assistants within 2 to 4 business hours.
Request Your Logistics Support Specialist
Describe your primary transport modes, weekly shipment volume, active TMS/ERP systems, and operational bottlenecks. We match pre-vetted specialists within 2 to 4 business hours.