Stop Drowning in Site Photo Captions, Xactimate Line-Item Entry & Insurer Diary Deadlines. Delegate to a
Dedicated Loss Adjuster Virtual Assistant
Free your senior adjusters from administrative friction. Delegate FNOL intake scrubbing, initial preliminary report drafting, contractor estimate line-by-line reconciliation, business interruption schedule indexing, and 30-day insurer status updates. Backed by dedicated Project Manager oversight at zero extra cost.
Scoping Accuracy
Xactimate & Symbility
Photo Evidence
Annotated Photo Sheets
Carrier SLA Compliance
Strict Diary Milestones
Audit Protection
Deductible & Limits QA
Adjusting Tech Stack
Seamless Integration Across Your Claims Scoping & Reporting Systems
6 Ways Your Loss Adjuster VA Accelerates Claims Lifecycles
Keep your senior adjusters in the field inspecting damage and negotiating quantum. Let a trained claims support assistant manage formatting, photo sheets, estimating line items, and SLA diary compliance.
FNOL Intake Scrubbing & Policy Verification
- Ingest First Notice of Loss (FNOL) instructions from insurers, syndicate portals, and broker cover notes
- Extract policy coverage caps, deductible structures, endorsements, and coinsurance thresholds into claim master sheets
- Contact policyholders or risk managers within SLA windows to schedule field inspections and issue initial document requests
Site Photo Organizing, Labeling & Captioning
- Sort 100+ raw site photos into structured room-by-room, elevation, and roof slope sequences
- Add directional arrows, callouts, and technical captions describing proximate cause (wind crease, hail spatter, water staining)
- Format clean, carrier-ready PDF photo sheets following Lloyd's, Crawford, Sedgwick, or bespoke client templates
Xactimate & Symbility Estimate Line-Item Setup
- Build sketch outlines and room dimensions from field notes, Matterport 3D scans, and EagleView reports
- Populate baseline price-list line items (drywall tear-out, antimicrobial treatment, baseboards, paint coats)
- Apply appropriate depreciation formulas (age/life condition matrices) and calculate net actual cash value (ACV) vs. RCV
Contractor Estimate Reconciliations & Scope Leveling
- Line-by-line comparative leveling between insured contractor bids and adjuster scoping recommendations
- Flag inflated trade labor rates, duplicate overhead & profit (O&P), and non-loss related code upgrade requests
- Compile variance spreadsheets detailing itemized dollar discrepancies to empower adjuster negotiation calls
Preliminary & Interim Report Assembly
- Draft 48-hour Preliminary Advice Reports and 30-day Interim status templates with insured background data
- Populate reserve recommendations, policy conditions, subrogation potential flags, and cause-of-loss notes
- Proofread narrative sections for clarity, legal tone, and regulatory compliance prior to adjuster sign-off
Insurer Diary Milestones & Expert Witness Coordination
- Maintain strict diary schedules across all open claim files to meet 14, 30, and 60-day insurer reporting deadlines
- Liaise with structural engineers, forensic accountants, and leak detection experts to chase outstanding reports
- Upload final approved packages, Proofs of Loss, and fee invoices directly into carrier claims portals
How Your Adjusting Practice Integrates in 4 Steps
A battle-tested onboarding workflow backed by free Project Manager supervision from day one.
Submit Requirements
Share your primary adjusting lines (commercial property, high-net-worth residential, BI, CAT), estimating software (Xactimate, Symbility), and report templates.
Finalise the Deal
Your dedicated Project Manager establishes bilateral NDAs, configures secure remote workstation credentials, and maps your carrier SLA rules and reporting styles.
Expert Execution
Your VA processes photo sheets, inputs sketches into Xactimate, drafts interim reports, and levels contractor bids under daily PM supervision.
Pay Only for Output
You are billed strictly for transparent, productive project hours. Management oversight, replacement guarantees, and accuracy audits are 100% complimentary.
Simple, Transparent Rates With Zero Agency Surcharges
No setup fees, no platform markups, and no lock-in contracts. Scale up during catastrophe (CAT) surges or down anytime.
Part-Time Support
20 Hours Per WeekIdeal for boutique loss adjusting firms, solo chartered adjusters, and niche forensic practices needing consistent report formatting and diary management.
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision & QA checks
- Zero onboarding fees or software surcharges
- No long-term contracts or cancellation penalties
Full-Time Dedicated
40 Hours Per WeekBuilt for regional loss adjusting firms, major loss practices, and high-volume CAT response teams requiring continuous photo prep, line-item estimating, and carrier portal updates.
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision & SLA compliance audits
- Zero setup or portal credential setup fees
- Instant replacement guarantee & CAT surge flex
Why Loss Adjusters Choose SageDoer
Comparing unvetted freelance marketplaces and general virtual assistants with a dedicated claims support specialist.
| Claims Operational Dimension | Generic Marketplace Freelancers |
THE CLAIMS EDGE: SageDoer
|
|---|---|---|
| Scoping Software Proficiency | Zero knowledge of Xactimate price lists, F9 notes, or Symbility assembly structures; requires total retraining | Fluent in entering sketch dimensions, material selector codes, and price list items from field notes |
| Site Photo Documentation | Dumps unlabeled JPEG files into random folders; lacks terminology to describe storm, fire, or water damage | Systematically sequences photos with arrows and technical descriptions matching your final report narrative |
| Contractor Scope Leveling | Cannot distinguish reasonable mitigation costs from inflated line items; misses duplicate O&P padding | Identifies trade line-item variances, unjustified code upgrades, and unsupported pricing for adjuster review |
| Carrier Diary & SLA Compliance | Misses strict 30-day insurer reporting deadlines, causing fee deductions and severe insurer audit penalties | Tracks all active claim diary milestones proactively, ensuring preliminary and interim reports dispatch on time |
| Supervisory Overhead | Senior adjusters must personally supervise, check math, and edit reports after returning exhausted from the field | Dedicated Project Manager conducts daily QA reviews and checks calculations before deliverables reach your desk |
| Pricing Transparency | Unpredictable hourly markups, hidden platform fees, and minimum spend penalties during calm non-CAT periods | Transparent flat rates ($6–$7/hr) billed strictly on pure productive hours with zero hidden setup fees |
Trusted by Chartered Loss Adjusters & Independent Adjusting Firms
See how practicing property and casualty loss adjusters reclaim billable time with SageDoer.
"Entering Xactimate line items and sorting 150 site photos used to eat up 3 hours every evening after site inspections. My SageDoer VA formats the entire photo sheet and sets up the base sketch while I'm driving back. My turnaround time cut in half."
Marcus Harrison, ACILA
Senior Commercial Property Adjuster, London & Southeast
"When hurricane season hit Florida, our firm was flooded with 240 property claims in 3 weeks. Having two dedicated full-time VAs scrubbing FNOLs, drafting preliminary advice, and chasing mitigation invoices saved us from failing carrier SLAs."
Christina Torres
Managing Partner, Apex Casualty & Property Adjusters (Tampa, FL)
"Contractor estimates were coming in at double our initial scope. Our SageDoer assistant line-items both estimates into an Excel side-by-side reconciliation sheet, highlighting unapproved O&P and inflated labor. It gives us immense leverage."
David Lockwood, FCILA
Major Loss Director, Meridian Forensic Claims (Manchester, UK)
"Carrier diary compliance used to cause non-stop anxiety. Our assistant keeps track of every 30-day insurer update, reaches out to structural engineers for delayed reports, and drafts status notes for our sign-off. Zero overdue diary flags this quarter."
Edward Bennett
Principal Adjuster, Vanguard Claims Services (Dallas, TX)
"Entering Xactimate line items and sorting 150 site photos used to eat up 3 hours every evening after site inspections. My SageDoer VA formats the entire photo sheet and sets up the base sketch while I'm driving back. My turnaround time cut in half."
Marcus Harrison, ACILA
Senior Commercial Property Adjuster, London & Southeast
"When hurricane season hit Florida, our firm was flooded with 240 property claims in 3 weeks. Having two dedicated full-time VAs scrubbing FNOLs, drafting preliminary advice, and chasing mitigation invoices saved us from failing carrier SLAs."
Christina Torres
Managing Partner, Apex Casualty & Property Adjusters (Tampa, FL)
Frequently Asked Questions
Everything you need to know about our dedicated loss adjuster virtual assistants and onboarding.
Eliminate Administrative Friction in Your Adjusting Practice
Tell us about your primary claims lines, estimating platforms (Xactimate, Symbility), and weekly report volume. We will pair you with a trained loss adjuster virtual assistant and dedicated Project Manager ready to deploy immediately.
Request Your Loss Adjuster Virtual Assistant
Submit your claims lines, estimating platforms, and coverage needs. Your dedicated Project Manager will respond within 24 hours.