Protect 99.999% Network Uptime While We Handle Switch Port Tagging, Firewall Audits & 24/7 NOC Alarms
You became a network administrator to design fault-tolerant topologies, architect SD-WAN fabrics, and drive cloud modernization—not to spend four hours a day clearing PRTG threshold alerts, allocating IPAM subnets, generating Wireshark packet captures, and wrestling with ISP carrier outage tickets. Sagedoer delivers vetted Network Administrator Virtual Assistants supervised by a Dedicated Project Manager at zero extra cost. Keep your core network resilient and secure while we manage your routine infrastructure and NOC operations.
Trusted by regional MSPs, enterprise NOCs & distributed campus IT operations
Trunk GigabitEthernet1/0/24 interface flaps isolated. CRC error rate verified below 0.001%.
NOC Dashboards, Firewalls & Protocol Analyzers We Operate Daily
From Cisco Meraki, FortiGate, and Palo Alto to Wireshark, PRTG, and phpIPAM, our VAs integrate seamlessly into your network engineering workflow.
Cisco & Meraki
VLAN tagging, switch port allocation, trunk link troubleshooting, and cloud dashboard management
FortiGate & Palo Alto
Access control list (ACL) rules, NAT translations, address objects, and security policy change requests
Wireshark Analysis
Filtering PCAP captures, identifying TCP retransmits, handshake delays, and DNS latency anomalies
PRTG & SolarWinds
SNMP sensor configuration, bandwidth bottleneck alerts, ping jitter metrics, and threshold escalation
Ubiquiti UniFi
Access point adoption, guest WiFi captive portals, RF channel scanning, and client roaming tuning
Zabbix & Nagios
Infrastructure discovery, custom OID polling, host availability dashboards, and notification webhooks
Infoblox & phpIPAM
IPv4/IPv6 address tracking, CIDR block allocation, DHCP reservations, and internal DNS record hygiene
WireGuard & IPsec
User client profiles, multi-factor credential revocation, site-to-site routing tables, and split tunneling
NetFlow & sFlow
Traffic volume profiling, identifying top talkers, WAN link congestion audits, and QoS policy validation
ServiceNow & ConnectWise
ITIL incident ticketing, change advisory board (CAB) filing, SLA timers, and configuration item (CI) logs
SecureCRT & SSH Bastions
CLI terminal sessions, automated session logging, key-based authentication, and jumpbox access control
Lucidchart & Visio
Layer 2/3 network diagrams, rack elevation schematics, patch panel mapping, and disaster recovery binders
What Does Your Network Administrator VA Take Off Your Plate?
Stop getting interrupted during high-level infrastructure design to re-enable disabled switch ports, diagnose Wi-Fi roaming drops, or file ISP outage claims. Here is the operational engine your VA runs for you.
NOC Alert Triage & Incident Escalation
Eliminating alert fatigue. Watching live PRTG, Zabbix, and SolarWinds monitoring queues. Filtering transient network noise, correlating interface flapping across access layers, and escalating true severity-1 incidents within established SLA minutes.
- Acknowledging and clearing SNMP trap warnings
- Tracking mean time to acknowledge (MTTA) and resolve (MTTR)
- Paging on-call senior engineers only for critical outages
Switch Port Provisioning & VLAN Hygiene
Executing routine Layer-2 changes swiftly. Configuring access and trunk switch ports, assigning VLAN IDs for VoIP phones, IoT devices, and guest subnets, checking 802.1Q encapsulation, and shutting down unused ports for baseline security.
- Re-enabling err-disabled ports after BPDU guard triggers
- Configuring PoE power budget allocations per switch
- Managing Spanning Tree Protocol (STP) edge port portfast
Firewall Policy Changes & VPN Provisioning
Maintaining clean perimeter security. Implementing approved firewall rule additions in FortiGate, Palo Alto, or pfSense, creating explicit port-forwarding mappings, and onboarding remote workers with configured WireGuard or GlobalProtect profiles.
- Auditing legacy rules for stale IP addresses and port ranges
- Enforcing MFA tokens for all client remote VPN access
- Reviewing daily blocked threat and intrusion prevention logs
Automated Config Backups & Patch Audits
Protecting against hardware failure and configuration drift. Monitoring nightly RANCID, Oxidized, or SolarWinds NCM backup jobs, generating configuration diff reports, and scheduling firmware patch maintenance windows during low-traffic hours.
- Validating running-config to startup-config synchronization
- Auditing CVE security vulnerability advisories across hardware
- Maintaining golden configuration rollback templates
Packet Capture Triage & NetFlow Analysis
Pinpointing the root cause of intermittent latency. Analyzing PCAP traces in Wireshark, identifying dropped packets, high round-trip times (RTT), and evaluating NetFlow logs to catch bandwidth hogs during production spikes.
- Diagnosing VoIP jitter and DSCP QoS tagging issues
- Isolating rogue DHCP servers causing subnet conflicts
- Reporting top talkers and non-business streaming endpoints
ISP Circuit Escalations & Topology Maps
Managing telecom carriers and maintaining clean records. Filing tickets with Comcast, Lumen, or AT&T when primary DIA circuits drop, pursuing reason for outage (RFO) reports, and updating Layer 2/3 Lucidchart topology maps.
- Validating secondary SD-WAN and 4G/5G failover states
- Logging carrier Circuit IDs and escalation call trees
- Updating rack elevation diagrams and patch panel assignments
Why Network Administrators & MSPs Choose Sagedoer Over Marketplace Freelancers
Enterprise routing and security allow zero room for amateur mistakes. A single unvetted freelancer who misconfigures an IPsec phase-2 parameter or applies a bad trunk encapsulation can take an entire regional data center offline.
| Evaluation Metric | Traditional Platforms (Upwork, Fiverr) |
Sagedoer Managed VA
Smart Choice
|
|---|---|---|
| Platform & Management Fees | Up to 40% hidden markups, proposal bidding tokens, and international payment currency surcharges. | 0% Hidden Fees. Pay strictly for hours worked at flat $6 or $7/hr. |
| Daily Team Management | You spend your weekend on-call hours micromanaging freelancers, verifying CLI commands, and checking work. | Dedicated Project Manager acts as your single point of contact. Daily NOC shifts and change tickets supervised for you. |
| Quality Assurance & Network Literacy | Unverified freelancers who confuse basic desktop IP settings with enterprise CIDR subnetting and break route redistribution. | Internally vetted, networking-trained infrastructure assistants. Change control syntax, diffs, and ticket SLAs audited by your PM. |
| Hiring & Deployment Speed | Weeks reviewing 60+ generic proposals while your NOC ticket backlog continues to spiral out of control. | Instant Delegation. Share your monitoring platform and hardware vendor stack; we assign the right specialist within 48 hours. |
| Billing & Invoicing | Scattered weekly credit card charges with unpredictable escrow holds and international currency conversion markups. | Simple, unified, centralised USD invoicing. Transparent time tracking logs every exact minute worked. |
| Staff Turnover & Account Continuity | Freelancer suddenly disappears right in the middle of a campus-wide switch refresh. You start from scratch. | Seamless internal replacements. Zero downtime because your PM maintains standardized network operating SOPs. |
From Infrastructure Scope to Seamless NOC Ops in 4 Steps
Delegate your monitoring alarms, switch port configurations, backup audits, and ISP tickets in 48 hours without reading dozens of resumes.
Submit Requirements
Share your specific project needs with us to get started. Choose your preferred channel to reach out: Email, Contact Form, or WhatsApp.
Finalise the Deal
Our dedicated project manager will promptly get back to you to review your goals, outline a tailored strategy, and finalise the partnership details.
Expert Execution
Your project manager takes full charge of the operations, getting the work done seamlessly and efficiently through our internal team of vetted experts.
Pay Only for Output
We log and charge exclusively for the virtual assistant's actual working time. Your dedicated project manager's supervision is completely free.
Simple, Transparent Pricing For Network Teams & MSPs
No platform fees, no recruitment retainers, and no monthly membership penalties.
Part-Time
Ideal for growing MSPs or single-site enterprise IT departments needing scheduled daily alarm audits, switch port provisioning, backup checks, and ticket triage.
Est. $560 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
- No monthly membership charges
Full-Time
Complete multi-site network operations: continuous NOC queue monitoring, automated switch backups, NetFlow audits, VPN lifecycle administration, and topology documentation.
Est. $960 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision & standby replacement
- Zero setup or onboarding fees
- No monthly membership charges
What Network Administrators & MSP Directors Say About Sagedoer
Hover over any card to pause the feed.
"Before Sagedoer, our senior network engineers were spending two hours every morning triaging false-positive PRTG alarms and assigning VLAN ports for new hires. Our VA took over our daily NOC queue, backup diff checks, and carrier escalations. Our engineer retention skyrocketed!"
"Having a dedicated Project Manager is huge. I didn't have to train my assistant on our change management policies or how to document diffs before updating Meraki switch stacks—the PM verified every ticket checklist before execution. At $6/hour full-time, this doubled our client onboarding velocity."
"When we migrated 22 branch locations to FortiGate SD-WAN, our Sagedoer VA logged all IPsec Phase 2 status checks, audited our CIDR subnets in phpIPAM, and generated pristine Visio topology diagrams. Not a single IP overlap occurred during cutover weekend."
"Our ISP fiber lines drop unexpectedly a couple of times every month. Sagedoer’s VA confirms the failover state within 2 minutes, calls Lumen/Comcast to open the carrier trouble ticket, and updates our executive Slack channel with ticket numbers before users even realize there's an outage."
"Before Sagedoer, our senior network engineers were spending two hours every morning triaging false-positive PRTG alarms and assigning VLAN ports for new hires. Our VA took over our daily NOC queue, backup diff checks, and carrier escalations. Our engineer retention skyrocketed!"
"Having a dedicated Project Manager is huge. I didn't have to train my assistant on our change management policies or how to document diffs before updating Meraki switch stacks—the PM verified every ticket checklist before execution. At $6/hour full-time, this doubled our client onboarding velocity."
"When we migrated 22 branch locations to FortiGate SD-WAN, our Sagedoer VA logged all IPsec Phase 2 status checks, audited our CIDR subnets in phpIPAM, and generated pristine Visio topology diagrams. Not a single IP overlap occurred during cutover weekend."
"Our ISP fiber lines drop unexpectedly a couple of times every month. Sagedoer’s VA confirms the failover state within 2 minutes, calls Lumen/Comcast to open the carrier trouble ticket, and updates our executive Slack channel with ticket numbers before users even realize there's an outage."
Frequently Asked Questions
Realistic answers for network administrators, IT directors, and MSP owners.
Ready to Bolster Your Network Operations & Protect 99.999% Uptime?
Book a call or send a quick message. Our dedicated project manager will review your network hardware stack (Cisco, Fortinet, Meraki, Palo Alto), monitoring portals, and match you with a pre-vetted infrastructure specialist at our flat rates ($6-$7/hr).
Tell Us About Your Network & Infrastructure Needs
Share your hardware vendors (Cisco, Meraki, Fortinet, Palo Alto), monitoring stack, or primary operational bottlenecks below. Our PM will respond within 2-4 hours.