Stop Drowning in Shift Call-Outs & Caregiver Admin.
Delegate Scheduling, EVV Monitoring & LTC Insurance Billing.
From open shift broadcasting & backfilling (ClearCare/WellSky, AxisCare), caregiver credential compliance audits, and EVV GPS exception tracking to Long-Term Care (LTC) insurance claim prep, family intake triage, and QA surveys. Get vetted senior care administrative specialists supervised by a Dedicated Project Manager at zero extra cost. Starting at just $6/hour.
What Your SageDoer Senior Care VA Handles Daily
Flawless, compassionate execution of caregiver shift rosters, EVV compliance, caregiver license renewals, and LTC billing packets so you can focus on client assessments, hospital referral partners, and agency revenue.
Shift Scheduling & Open Shift Backfilling
- Managing daily caregiver calendars in ClearCare/WellSky, AxisCare, or AlayaCare
- Broadcasting emergency call-out replacement requests via SMS and Kenect to qualified staff
- Matching client care plans (dementia care, transfer assist, 2-person lifts) with certified CNAs
EVV Telephony & GPS Exception Audits
- Monitoring live Electronic Visit Verification (EVV) clock-ins and clock-outs across shifts
- Resolving GPS radius discrepancies, missed telephony prompts, and incomplete visit notes
- Submitting state-mandated EVV logs through HHAeXchange, CareTime, and Sandata portals
Caregiver HR Credentialing & Compliance
- Tracking CNA, HHA, and PCA state registry expirations, renewals, and background checks
- Auditing mandatory annual TB / PPD screenings, auto insurance, and CPR/First Aid cards
- Enrolling aides into annual state CEU training modules via CareAcademy or In the Know
LTC Insurance Claim Packets & Private Pay
- Compiling Long-Term Care (LTC) claim packages: matching timesheets to signed ADL care logs
- Submitting monthly reimbursement paperwork to Genworth, CNA, John Hancock, and MetLife
- Generating itemized private-pay invoices and processing credit card/ACH billing in QuickBooks
New Client Inquiry Intake & Assessment Triage
- Taking compassionate inquiry calls from adult children seeking care for aging parents
- Gathering initial care specs: ambulation, dementia stage, fall history, schedule preferences
- Scheduling in-home nursing assessments on your Care Coordinator's calendar in real time
Quality Assurance & Caregiver Satisfaction
- Conducting 30-day and 90-day client telephone quality check-ins and logging feedback
- Coordinating with Home Care Pulse or Activated Insights for satisfaction benchmark scoring
- Gathering Google review ratings from delighted client families using automated SMS invites
Proficient in Modern Home Care Scheduling & EVV Platforms
Zero training lag. Our senior care virtual assistants operate natively inside industry-standard private-duty scheduling, compliance, and billing systems from day one.
Calculate Your Agency's Scheduling & Staffing Savings
Compare the real loaded cost of hiring an in-house scheduling coordinator or care administrator vs. SageDoer's fully managed remote healthcare assistants.
From First Message to Live Agency Execution in 4 Simple Steps
No healthcare staffing agency fees. No payroll complexity. We plug directly into your agency’s scheduling roster, EVV console, and caregiver communication channels.
Submit Requirements
Share your agency focus (Non-Medical Home Care, Companion, Respite, Private Duty), active software (ClearCare, AxisCare, Kenect), and bottlenecks:
Finalise The Deal
Our dedicated Project Manager connects with you to map out Standard Operating Procedures (SOPs), emergency shift backfilling rules, and HIPAA role credentials.
Expert Execution
Your Project Manager oversees your assistants as they resolve EVV exceptions, backfill call-outs, audit caregiver compliance, and package LTC claims daily.
Pay Only For Output
Pay exclusively for active hours logged by your senior care virtual assistant. Your dedicated Project Manager's supervision, task assignment, and audits are 100% free.
Predictable Pricing for Growing Senior Care Agencies. Pay Strictly For Hours Worked.
No platform fees. No healthcare staffing agency placement markups. Dedicated Senior Care Project Manager included at zero extra cost.
Part-Time Care Support
20 Hours / WeekIdeal for independent home care agency owners, private-duty startups, and boutique care providers needing steady EVV monitoring, caregiver credential tracking, and LTC claim prep.
Full-Time Care Support
40 Hours / WeekMaximum operational leverage for high-census home care agencies, multi-territory franchise owners, and Medicaid/LTC providers requiring full business day scheduling and phone coverage.
No lock-in contracts. Invoices are billed strictly on verified active hours. Scale up during busy census expansion or winter flu call-out spikes, and scale down freely anytime.
Freelance Platforms vs. SageDoer Managed Model
Why senior care agency principals, home care franchise owners, and care coordinators choose our managed model over unvetted marketplace freelancers.
| Key Evaluation Criteria | Traditional Platforms | The Smart Choice: SageDoer |
|---|---|---|
| Platform & Management Fees | Up to 40% in hidden client fees, bidding tiers, and markups | 0% Hidden Fees. Transparent flat rates at $6-$7/hr. |
| Daily Task Oversight & QA | You must micromanage every shift change, EVV exception, and care plan note while visiting families | Dedicated Project Manager audits shift coverage, credential accuracy, and ticket logs |
| Senior Care & EVV Literacy | Generic virtual assistants who do not understand ADLs, ClearCare telephony, or EVV state mandates | Trained specialists familiar with home care terminology, scheduling software, and LTC forms |
| Hiring & Deployment Speed | Weeks of posting jobs, reviewing dozens of unqualified resumes, and repetitive screening interviews | Instant delegation. Deployed and active in 24-48 hours. |
| Invoicing & Time Logs | Fragmented invoices, disputed idle hours, and international conversion fees | Clear, itemized, centralized USD invoicing for verified work |
| Emergency & Backup Coverage | Freelancer vanishes during a holiday weekend call-out emergency, leaving clients unattended | Guaranteed backup assistants trained on your agency's documented SOPs |
Trusted by Home Care Agency Owners & Directors Nationwide
Hover over any testimonial to pause the stream. Real feedback from agency leaders who gained their evenings and weekends back.
"Caregiver call-outs were keeping me awake at 5:30 AM every morning. Our SageDoer assistant monitors our ClearCare board, broadcasts open shifts, and resolves EVV clock-in exceptions before families even realize there's an issue. It transformed our agency operations completely."
Beatrice Miller
Owner & Administrator, ComfortHeart Home Care
"LTC insurance reimbursement paperwork was holding up over $60k in agency receivables. SageDoer’s assistant matches caregiver ADL logs to timesheets, formats the claim forms for Genworth and John Hancock, and submits them weekly. Our billing lag dropped from 45 days to under a week."
Raymond Hughes
Managing Director, Coastal Senior Living Services
"State licensing audits used to terrify our team because caregiver files were scattered. Our virtual assistant tracks CNA renewals, CPR expiration dates, and TB test records inside AxisCare. In our recent state audit, our compliance file score was 100% spotless."
Elena Duarte
Director of Nursing & HR, SilverCare Partners
"We used to pay $32/hr for an in-house scheduler who quit every six months due to burnout. With SageDoer at $6/hour, our shifts are coordinated smoothly, new family inquiries are answered within 10 minutes, and the free Project Manager audits all shift fill rates every day."
Kenneth Sullivan
Founder & CEO, Golden Years Home Care
Clear Answers for Senior Care Agency Owners
Straightforward answers addressing HIPAA compliance, scheduling software, emergency on-call boundaries, and free PM supervision.
Ready to Offload Your Agency's Scheduling Burden?
Choose the fastest contact method for your busy schedule. Book a 30-min strategy call, chat via WhatsApp, or submit your agency's support requirements below. We reply within 15 minutes.
Send Us Your Agency Support Requirements
Tell us about your home care software, caregiver census, and weekly back-office bottlenecks. Your dedicated Project Manager will respond in 15 minutes.