Scale Your Health Agency Without Ballooning Payroll
Stop losing hours to credentialing updates, EVV errors, and schedule gaps. Get a pre-vetted, highly trained Health Agency Virtual Assistant backed by a Dedicated Project Manager—at up to 70% less than a local hire.
Proficient in Leading Health Agency Software
Agency Back-Office Operations
We take the administrative friction out of running a health agency, ensuring your caregivers, nurses, and drivers stay compliant and your shifts stay filled.
Credentialing & HR Compliance
Tracking expiring RN licenses, CPR certifications, background checks, and TB tests. We ensure every caregiver file is 100% audit-ready before they clock in.
Scheduling & Shift Matching
Managing the master calendar in WellSky or AxisCare. We handle call-outs, match available caregivers to open patient shifts, and update the schedules instantly.
EVV & Timesheet Management
Daily auditing of Electronic Visit Verification (EVV) systems like HHAeXchange. We spot missed clock-ins, fix GPS errors, and prepare clean data for payroll.
Recruitment & Onboarding
Reviewing incoming Indeed/ZipRecruiter applications, conducting initial phone screens, and guiding new hires through your digital onboarding packets.
Prior Authorization & Eligibility
Checking patient insurance benefits before the start of care. We submit clinical notes for prior authorizations to Medicaid, Medicare, and private MCOs.
NEMT Dispatch & Routing Support
For Non-Emergency Medical Transport, we coordinate with brokers, verify trip assignments, update driver manifests, and handle prior day confirmation calls.
The Sagedoer Managed Advantage
A structured, secure, and supervised remote team environment built to meet the rigorous demands of the healthcare sector.
Seamless Agency Integration
How we onboard and scale your administrative support in 4 structured phases.
1. Agency Assessment
Share your immediate bottlenecks—whether it's clearing EVV exceptions, processing new caregiver apps, or routing NEMT drivers.
2. Strategy & Assignment
Your Project Manager assigns a vetted healthcare VA, establishes secure system access protocols, and outlines standard operating procedures.
3. Supervised Execution
Your VA executes daily data entry, scheduling, and compliance checks. The PM conducts regular QA to ensure agency standards are met.
4. Pay Strictly For Output
Your agency pays a transparent, flat rate exclusively for the actual hours worked. PM supervision and data checks are completely free.
Transparent Staffing Pricing
No recruitment placement fees. No complex contracts. Simple flat rates designed to increase your agency's margins.
- Dedicated Project Manager Included
- Ideal for compliance auditing & EVV fixes
- Zero setup or onboarding fees
- No long-term lock-in contracts
- Deeply reduced bulk hourly rate
- Dedicated Project Manager Included
- Full schedule management & recruiting
- Free internal backup VA coverage
Sagedoer vs. Traditional BPOs & Freelancers
| Operational Factor | General Freelance Platforms | THE SAGEDOER ADVANTAGE |
|---|---|---|
| Pricing Structure | High placement fees, 30%+ platform markups | Flat $6-$7/hr. Zero hidden overhead. |
| Management Effort | Your clinical directors must train and manage VAs | A Dedicated Project Manager oversees all execution |
| System Familiarity | Generalists who require extensive training on EVV/EMR | Pre-vetted talent familiar with health agency workflows |
| Reliability & Backups | VA absence creates immediate scheduling disasters | Instant, fully-briefed internal backup replacements |
Trusted by Home Health & NEMT Agencies
Frequently Asked Questions
Information regarding our managed agency support services.
Are your Virtual Assistants trained on HIPAA compliance?
Yes. We understand the critical nature of patient privacy and PHI. Our VAs are trained on general HIPAA compliance principles. We work within your agency's specific data security protocols, ensuring VAs only access information necessary for their roles via secure, agency-provisioned accounts.
Can they help fix EVV (Electronic Visit Verification) errors?
Absolutely. EVV management is one of our most requested services for Home Health agencies. Your VA can log into platforms like HHAeXchange or Sandata daily to clear exceptions, verify missed clock-ins/outs, and ensure visits are ready for billing and payroll.
What specific agency software do they know?
Our talent pool has experience with major home health, staffing, and NEMT software ecosystems, including WellSky/ClearCare, AxisCare, Kinnser, HHAeXchange, RouteGenie, and standard CRM/ATS tools for caregiver recruitment.
Will they take live phone calls from patients or caregivers?
Our standard Health Agency VAs specialize in high-efficiency digital administration: managing schedules, auditing compliance files, processing applications, and making outbound confirmation calls. If you require dedicated live inbound call answering for your central dispatch, please discuss this during your strategy call so we can assess the best technical fit.
Ready to Streamline Your Agency?
Stop letting administrative backlogs slow down your growth. Reach out today to schedule a strategy call and match with an expert VA and Dedicated Project Manager.