Eligibility Verified (Aetna)
8:15 AMChecked Availity for tomorrow's new patient. Benefits active: 20 visits/yr, $40 copay, deductible met. Added note to ChiroTouch.
Medicare Claim Corrected
10:30 AMClaim denied for CPT 98941 missing AT modifier. Corrected claim scrubbed in Office Ally and resubmitted successfully.
ERA Payment Posted
1:15 PMDownloaded BCBS Electronic Remittance Advice. Auto-posted $3,450 batch to patient ledgers. Reconciled 2 secondary claims.
Stop Leaving Clinic Revenue on the Table.
You didn't go to chiropractic college to spend hours on hold with insurance companies. Hire a dedicated virtual assistant trained in chiropractic billing to chase denied claims, post EOBs, and verify benefits.
Zero
Surprise Denials
48 Hrs
AR Follow-Up
100%
HIPAA Compliant
Familiar with Top Chiropractic EHR & Billing Systems
The Clinic Billing Bottleneck
If your front desk CA is trying to check patients in, answer the phone, AND follow up on a 90-day overdue Medicare claim... you are losing money.
| The Revenue Leak | Overwhelmed Front Desk | Clinic with a Billing VA |
|---|---|---|
| Insurance Verification | Patient arrives, staff hastily checks coverage, misses that chiropractic has a $500 deductible. Patient gets a surprise bill and leaves bad review. | Pre-Verified Daily. VA verifies all tomorrow's appointments via Availity. Notes deductibles and max visits in EHR so staff collects correctly upfront. |
| Denied Claims (AR) | Claims pile up in the 60+ and 90+ day buckets because nobody has 45 minutes to sit on hold with BCBS to fix a missing modifier. | Relentless Follow-up. VA scrubs aging reports weekly, calls payers, fixes missing AT modifiers, and ensures claims are reprocessed and paid. |
| Payment Posting | Massive stacks of paper EOBs sit on the back desk for weeks, meaning patient ledgers are inaccurate and billing statements are delayed. | Daily Reconciliation. VA logs into the clearinghouse daily, downloads ERAs, posts payments to patient ledgers, and shifts balances to secondary insurance. |
What Can a Billing VA Handle?
Note: Your VA is a remote back-office specialist. They work behind the scenes in your EHR and clearinghouse, keeping cash flow steady while your in-house team handles face-to-face patient care.
Eligibility & VOBs
Logging into payer portals to verify active coverage, copays, coinsurance, and max allowable visits before the patient's first adjustment.
Claim Scrubbing
Reviewing daily notes to ensure CPT codes (98940-98943), diagnosis pointers, and crucial modifiers (AT, 25) are correct before batch submission.
Payment Posting
Downloading ERAs from Office Ally/Availity and accurately posting payments to patient ledgers, ensuring write-offs and patient responsibilities are exact.
AR & Denial Management
Running 30/60/90-day aging reports. Calling payers to resolve stalled claims, fixing coding errors, and submitting appeals to recover lost revenue.
PI & Auto Claims
Managing the complex paperwork of Personal Injury cases. Tracking down MedPay, communicating with attorneys, and organizing final demands/liens.
Patient Statements
Generating and mailing (or emailing) monthly patient statements. Acting as a dedicated billing contact to answer patient questions about their balances.
What Chiropractors Are Saying
"We had over $40k sitting in 90+ day AR because my front desk team just didn't have time to call BCBS or fix modifier rejections. Our VA cleared it up in two months and now verifies every patient before they walk in the door."
Dr. Ryan T.
Owner, Apex Chiropractic
"We run a lot of personal injury cases. The paperwork was drowning my office manager. Having a VA strictly dedicated to chasing adjusters, posting ERAs in Jane App, and managing the billing ledger has completely transformed our clinic."
Sarah M.
Clinic Manager, Wellness Chiro
"We had over $40k sitting in 90+ day AR because my front desk team just didn't have time to call BCBS or fix modifier rejections. Our VA cleared it up in two months and now verifies every patient before they walk in the door."
Dr. Ryan T.
Owner, Apex Chiropractic
Scale Your Clinic's Revenue
Hire a dedicated billing specialist to manage the clearinghouse and EHR, so your in-house team can focus on the waiting room.
Part-Time Biller VA
Ideal for smaller or solo-doc clinics needing help with daily verifications and basic payment posting.
Est. $800 USD / Month
- 20 Hours Per Week
- Daily Eligibility Verification
- Basic Claim Scrubbing & Submission
Full-Time Biller VA
For busy, multi-provider clinics needing full control over AR, denial follow-ups, and complex PI cases.
Est. $1,440 USD / Month
- 40 Hours Per Week
- Deep AR Work & Denial Follow-up
- Daily ERA/EOB Payment Posting
Chiropractic Billing FAQ
Common questions about delegating your RCM to a Virtual Assistant.
Are your Virtual Assistants HIPAA compliant?
Absolutely. We understand the critical nature of PHI (Protected Health Information). Our VAs sign strict NDAs and BAA (Business Associate Agreements) if required. They access your EHR securely, ensuring all patient data remains fully compliant with HIPAA regulations.
Do they know specific chiropractic codes and modifiers?
Yes. We match you with VAs experienced in medical billing, specifically familiar with chiropractic nuances. They understand CMT codes (98940-98943), physical therapy modalities (97110, 97140), and the critical use of modifiers like AT, 25, and 59 to ensure clean claim submission.
How do they call insurance companies if they are overseas?
Using a VoIP system (like RingCentral, Google Voice, or Mango Voice), your VA is assigned a local US phone number tied to your clinic. They use this to call payer representatives directly to follow up on claims, sounding just like an in-house member of your team.
Stop Doing Data Entry.
Stop letting claims age out past 90 days. Get matched with a dedicated billing VA who will clean up your AR and verify benefits before the patient even walks through the door.
Direct Contact
Request a VA Match
Tell us about your clinic's EHR (ChiroTouch, Jane, etc.) and primary billing bottlenecks to get matched.