Never Miss a Lead with an Inbound Call Virtual Assistant
Stop sending valuable customers to voicemail. Get a dedicated, professional virtual receptionist to answer calls, route inquiries, and book appointments—overseen by a free Sagedoer Project Manager.
Active Call Terminal
Aircall & Zendesk Sync
Caller: (555) 019-8472
VA following "New Patient Booking" script. Capturing CRM data and checking Calendly availability.
"Where is my order #4992?"
VA pulled tracking info from Shopify and responded to customer email within 4 minutes.
PM Quality Control: The Sagedoer Project Manager audits call recordings and ticket responses daily to ensure 100% script adherence.
What Your Inbound Call VA Handles
Our VAs act as the friendly, professional voice of your business. They don't just answer phones—they actively triage, sell, and resolve issues inside your existing systems.
Live Call Answering
Answering inbound calls promptly with your custom greeting. Providing a professional, native-sounding first impression for every prospect or patient.
Lead Qualification & Booking
Following your exact decision trees to qualify leads. Entering their details into your CRM (HubSpot, Salesforce) and booking appointments directly on your calendar.
Warm Call Transfers
Filtering out spam, sales calls, and basic questions. Only transferring high-priority, qualified callers directly to you or your sales team's extensions.
Helpdesk & Ticket Triage
Monitoring Zendesk, Intercom, or Freshdesk inboxes between calls. Replying to common customer service emails, processing refunds, or escalating technical issues.
Voicemail & SMS Follow-up
Listening to after-hours voicemails each morning and proactively calling customers back. Managing SMS inboxes to answer quick text inquiries.
Order & Payment Processing
Taking secure payments over the phone, updating billing details in Stripe or QuickBooks, and checking order statuses for e-commerce customers.
Fluent in Cloud Phone & CS Tools
Our VAs log directly into your existing VoIP and helpdesk software. No need to buy new systems.
Why Not Just Use a Call Center?
BPOs and answering services share reps across dozens of companies. They don't know your business. Our model gives you a dedicated team member.
| Feature | Answering Services / BPOs | Sagedoer (Dedicated VA) |
|---|---|---|
| Agent Focus | Shared agents. The person answering your call just answered for a plumber. | 100% Dedicated. They work only for your business and know your services. |
| Pricing Model | Pay per minute or per call. High overage fees and unpredictable bills. | Flat hourly rate. Predictable cost no matter how many calls come in. |
| Software Access | They only take messages. They cannot log into your CRM or book calendars. | VA works directly inside your CRM, Zendesk, and Calendar to solve issues. |
| Downtime Productivity | When the phone isn't ringing, you get nothing. | VA answers emails, organizes CRM data, and runs outbound tasks between calls. |
| Quality Control | You have no idea if they sounded friendly until a customer complains. | Dedicated PM listens to call recordings to enforce strict quality standards. |
Never Miss a Call. Stop Overpaying.
Scale your customer support without the massive overhead of hiring local receptionists or unpredictable per-minute call centers.
Part-Time
20 Hours Per Week
- Pay only for active shift hours
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
Full-Time
40 Hours Per Week
- Pay only for active shift hours
- Dedicated Project Manager included
- Free quality QA & management
- Zero setup or onboarding fees
Trusted by Busy Founders & Clinics
"Our Sagedoer VA handles all inbound calls via Aircall. If it's a new lead, she qualifies them and books them straight into my calendar. If it's support, she opens a Zendesk ticket. Perfect system."
"We dropped our answering service for a dedicated Sagedoer VA. The difference is night and day. She actually knows our services, sounds professional, and handles our emails when the phone isn't ringing."
"The Project Manager ensures our VA sticks exactly to our custom scripts. We haven't missed a sales call in months, and our conversion rate from inbound inquiries has doubled."
"Our Sagedoer VA handles all inbound calls via Aircall. If it's a new lead, she qualifies them and books them straight into my calendar. If it's support, she opens a Zendesk ticket. Perfect system."
"We dropped our answering service for a dedicated Sagedoer VA. The difference is night and day. She actually knows our services, sounds professional, and handles our emails when the phone isn't ringing."
Frequently Asked Questions
Do your VAs have thick accents?
No. Communication is the core of this service. We rigorously vet our Inbound Call VAs for excellent, native-level English proficiency with neutral accents to ensure a seamless, professional experience for your customers.
How do they answer calls for my specific business?
Your VA logs into your cloud phone system (e.g., RingCentral, Aircall, Dialpad) via their secure browser. We set them up with your specific company greeting (e.g., "Thank you for calling Apex Realty, this is Sarah, how can I help you?").
Can they transfer calls to my cell phone or internal team?
Yes. VAs act as the primary filter. If a call requires your attention (e.g., an urgent client or specific vendor), they will place the caller on a brief hold, ping you via Slack or internal transfer, and execute a "warm transfer" directly to your extension or cell phone.
How do you handle scripts and FAQ training?
During onboarding, your dedicated Sagedoer Project Manager will work with you to build a Call Flow Document (decision tree). This outlines exactly how to handle new leads, support tickets, and general FAQs. The PM trains the VA and monitors call recordings to ensure strict adherence.
Never Miss Another Opportunity
Submit your phone system and estimated call volume via the form. A Sagedoer Project Manager will reply promptly to structure your reception coverage.