Deliver 5-Star Student Support.
Without Doing It Yourself.
Stop getting bogged down by password resets, refund requests, and failed Stripe payments. Hire a fully managed Course Operations VA to handle your LMS administration and student success.
"I can't access Module 3"
Thinkific • Password Reset Sent
Failed Subscription Payment
Stripe • Link sent to update card
Community Management
Skool: 5 new members approved
Sagedoer Manager
"Inbox zero achieved."
Fluent in Industry-Standard EdTech & Support Software
Protect Your Time & Student Experience
Our VAs handle the tedious operational tasks that come with scaling a course, allowing you to focus on recording new modules and coaching your high-ticket clients.
Tier 1 Student Support
Achieve Inbox Zero. VAs manage your Zendesk, HelpScout, or Gmail, answering common questions and troubleshooting basic tech issues.
- Password resets & login troubleshooting
- Sending manual welcome/onboarding emails
LMS & Asset Management
Keep your course clean and updated. Your VA will format lessons, upload video files, and attach PDF resources in platforms like Kajabi or Thinkific.
- Structuring modules and dripping content
- Fixing broken links & updating copy
Community Moderation
Maintain a positive, active environment. We moderate your Skool, Circle, or Facebook Group to ensure members feel supported and rules are followed.
- Approving new members & removing spam
- Answering tagged questions & directing to FAQs
Billing & Churn Recovery
Protect your recurring revenue. VAs monitor Stripe or PayPal for failed payments and follow up with students to update their credit cards.
- Processing approved refunds & cancellations
- Emailing students with expired payment methods
Live Coaching Admin
Run flawless group coaching calls. Your VA handles the backend logistics so you can focus entirely on delivering value to your students.
- Sending Zoom links & managing waiting rooms
- Uploading call replays to the LMS post-event
Free Operations Manager
You don't have time to micromanage support staff or QA their emails. We assign a dedicated Project Manager to supervise your VA and ensure your SOPs are followed—at zero extra cost.
View PricingA Smarter Approach to Team Building
Why top creators are abandoning traditional freelance marketplaces for fully managed virtual assistants.
Freelance Platforms
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Platform Markups & Fees
Lose up to 40% of your budget to bidding fees, transaction costs, and monthly memberships.
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High Management Burden
You are entirely responsible for training them on Kajabi, auditing their emails, and tracking hours.
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Turnover Headaches
If a freelancer quits, your student support halts completely while you restart the hiring process.
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0% Hidden Fees
Pay strictly an hourly rate for pure work tracked via centralized software. Zero platform markups.
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Free Management Layer
Your dedicated Project Manager supervises the VA, QA's their support emails, and assures quality.
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Seamless Internal Replacements
If a VA takes leave, we assign another internally vetted expert instantly. Zero support disruption.
Delegate in 4 Simple Steps
Submit Needs
Share your specific LMS platform and support volume with us via Form or WhatsApp.
Finalise Setup
Our PM promptly reviews your goals, outlines SOPs, and finalises security protocols.
Expert Execution
Your PM takes full charge, managing your VA to tackle inbox tickets and refunds.
Pay For Output
We charge exclusively for actual working time logged. PM supervision is 100% free.
Predictable Overhead Budgeting
20 HOURS
Per Week
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
40 HOURS
Per Week
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free management supervision
- Zero setup or onboarding fees
Trusted by EdTech & Creators
Frequently Asked Questions
Data privacy is critical. Our VAs operate under strict Non-Disclosure Agreements (NDAs). You provide restricted, role-based access to your specific systems (like Kajabi or Stripe). Our professionals use secure password managers and follow stringent data protection protocols.
Yes. Our VAs are trained in professional customer service and de-escalation. Your Project Manager will work with you to establish clear SOPs for refund eligibility, allowing the VA to process or deny refunds systematically based strictly on your company's policy, keeping you out of the emotional back-and-forth.
Absolutely. Sagedoer maintains a bench of administratively skilled VAs. Your dedicated Project Manager will ensure your assigned VA is familiarized with your specific Learning Management System and support tools before they begin handling live student tickets.
Optimize Your
Student Success.
Stop letting support tickets bottleneck your content creation. Contact Sagedoer to deploy your dedicated operations support instantly.
Request Admin Setup
Share your LMS platform and support volume. A PM will respond shortly.