Never miss a
Dispatch Window.
Stop spending hours on hold with freight companies. Hire a fully managed Logistics Virtual Assistant to rate shop, generate BOLs, and schedule daily carrier pickups for your warehouse, 3PL, or e-commerce store.
Managing Systems Across Top Freight & Parcel Carriers
Logistics Admin, Outsourced.
Don't let your warehouse manager waste hours doing data entry. Our VAs act as your off-site dispatch desk, handling the paperwork, routing, and carrier communications.
LTL & FTL Scheduling
Coordinating Less-Than-Truckload and Full-Truckload freight. We book the trucks, negotiate lift-gate requirements, and ensure dock-door availability.
Rate Shopping
Running dimensions and weights through multiple carrier portals (or Freightos) to secure the absolute lowest shipping rates for your outbound cargo.
BOL & Label Generation
Accurately drafting Bills of Lading, generating shipping labels in ShipStation or ShipBob, and sending them directly to your warehouse floor for printing.
Customs & Intl. Paperwork
Removing the headache of cross-border shipping. We prepare commercial invoices, harmonized (HS) codes, and NAFTA/USMCA certificates of origin.
Daily Parcel Coordination
Managing high-volume UPS, FedEx, and USPS pickups. We schedule the sweeps, monitor missed pickups, and re-book them immediately.
Claims & Dispute Filing
When carriers lose or damage freight, we gather the invoices, photos, and BOLs to officially file the insurance claims and recover your money.
The Dispatch Pipeline.
A structured, four-phase route to move your freight efficiently.
Order Sync & Rating
Orders drop into your WMS or inbox. The VA analyzes dimensions, classes, and rate-shops the best carrier for the route.
Documentation Prep
The VA generates the BOLs, pallet labels, and commercial invoices, sending them digitally to your warehouse floor.
Carrier Dispatch
We contact the carrier to book the pickup window, verify equipment needs (lift-gates), and confirm the dispatch.
Tracking & Exceptions
The VA monitors the shipment until Delivery. If a package stalls, they open a trace and handle the customer service updates.
Sagedoer vs In-House Clerks
Why lean operations choose our managed infrastructure over hiring local logistics clerks.
| The Operational Cost | In-House Local Clerk | Sagedoer Managed VA |
|---|---|---|
| Payroll & Overhead | $40k+ salary, benefits, desk space, and taxes. | Flat $6-$7/hr. No benefits or overhead costs. |
| Management & QA | You have to train them and double-check their BOLs. | Dedicated PM handles all training and document QA. |
| Coverage & Scale | When they are sick or take PTO, shipping halts. | Seamless internal replacements. Dispatch never stops. |
| Platform Fees | N/A | 0% Hidden Fees. We don't mark up standard VA rates. |
Scale Shipping. Flat Rates.
Get high-volume operational support without the massive overhead of a logistics team.
Part-Time Dispatch
20 Hours / Week
Est. $560 USD / Month (4 Wks)
- Pay only for pure working hours
- Dedicated PM included
- Free document & BOL QA
- No hidden agency retainers
Full-Time Dispatch
40 Hours / Week
Est. $960 USD / Month (4 Wks)
- Pay only for pure working hours
- Dedicated PM included
- Free document & BOL QA
- No hidden agency retainers
Logistics FAQ
You define the exact working hours during onboarding. Our logistics VAs are accustomed to working US/UK/EU business hours to ensure they are available to call freight terminals, dispatchers, and brokers during their local operating times.
Yes. The VA can easily log into your RingCentral, Aircall, or Google Voice systems. This allows them to make outbound calls to carriers appearing exactly as if they are sitting in your local office.
Yes. When a customer emails asking "Where is my order?", the VA can dive into Zendesk or Gorgias, trace the package, open a claim with the carrier if it's lost, and reply to the customer with an update, completely removing that burden from your team.
Keep your dock
Moving.
Stop managing paperwork and hold music. Get your freight logistics handled by our dedicated dispatchers today.