Protect Your 5-Star Rating.
We'll Handle the Reviews.
Stop losing sleep over unfair 1-star reviews. Offload daily review monitoring, brand-compliant reply drafting, fake review disputes, and review generation campaigns to a highly-trained VA. Managed by a dedicated Project Manager at zero platform fees.
4.8+
Target Average Rating
100%
Response Rate
70%
Cost Reduction
Quality Assurance
Brand Voice Audited by PM
Total Control Over Your Public Image
Your online reputation directly impacts your revenue. Let our managed VAs execute your reputation strategy consistently, every single day.
Prompt Review Responding
Monitoring Google, Yelp, Amazon, and Trustpilot. Drafting personalized, empathetic responses to 5-star reviews to build loyalty and boost local SEO signals.
Negative Feedback Triage
Acting as a buffer. Identifying 1-star reviews immediately, responding professionally to take the issue offline, and escalating severe complaints to management.
Review Generation Campaigns
Managing tools like Birdeye or Podium. Executing SMS and email campaigns to ask your happiest recent customers to leave a review, drowning out any negativity.
Disputing Fake Reviews
Identifying obvious spam, ex-employee retaliation, or competitor sabotage. Filing structured disputes with Google/Yelp support to get violating reviews removed.
Social Listening
Monitoring Reddit, Twitter, and niche forums for brand mentions. Engaging with users who mention your business before it turns into an official review.
Uncompromising Quality Control
Every response template and dispute claim is audited by your dedicated Project Manager for brand voice compliance. Zero management overhead.
Discuss Your Brand VoiceThe Reputation Tech Stack
Proficient in Top Review Platforms
Our VAs hit the ground running. You just grant them secure, delegated access to the tools you already use.
The Smart Choice for Brand Protection
Why business owners choose Sagedoer's managed model over hiring random freelancers off Upwork.
Freelancer Platforms
Brand Voice Disconnect
Unvetted freelancers pasting generic, robotic, or grammatically incorrect replies to your customers.
Escalation Risks
Getting defensive with a 1-star reviewer and making the PR situation significantly worse.
Management Burden
You must constantly QA their responses before they click 'post'.
Platform Fees
Paying up to 20% in hidden markups and bidding fees just to use the platform.
Managed Reputation VA
Brand Voice Compliance
Internally vetted. Trained to use empathetic, brand-approved templates.
Escalation Protocols
Trained to de-escalate. Severe complaints are flagged for your management team instantly.
Management Burden
Dedicated PM builds the template library and QA's responses for free.
Platform Fees
0% Hidden Fees. Pay an hourly rate ($6-$7/hr) purely for execution.
Seamless & Secure Onboarding
Integrate a reputation expert into your brand safely in days.
Submit Requirements
Share your review platforms, typical complaint types, and examples of responses you love.
Calibrate Brand Voice
Our PM works with you to build a secure "Canned Response" library and escalation protocol for the VA.
Expert Execution
Your VA starts monitoring and replying. The PM audits the initial responses to ensure perfect tone.
Pay Only for Output
We log and charge exclusively for the VA's actual working time. The PM's oversight is completely free.
Transparent, High-ROI Pricing
Protect your brand's revenue without the high cost of a local PR manager.
Part-Time
20 Hours Per Week
Est. $560 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free brand voice auditing
- Zero setup or onboarding fees
- No monthly membership charges
Full-Time
40 Hours Per Week
Est. $960 USD / Month (4 Weeks)
- Pay only for hours of pure work
- Dedicated Project Manager included
- Free brand voice auditing
- Zero setup or onboarding fees
- No monthly membership charges
Frequently Asked Questions
No. During onboarding, your Project Manager will help you build a "Canned Response Library" that matches your exact brand tone. The VA will use these approved templates as a base, but is trained to personalize each reply by mentioning the customer's name and specific details from their review.
We prioritize security. You should never share your master Google password. Instead, you invite the VA to your Google Business Profile as a "Manager." This allows them to read and reply to reviews, but prevents them from deleting the profile or removing you as the owner.
While no one can guarantee platform moderation decisions, our VAs are trained to spot violations of Terms of Service (e.g., profanity, competitor sabotage, fake names). They will formally flag the review and open dispute tickets with Google/Yelp support, persisting until the platform makes a ruling.
The PM acts as your PR Director. Instead of you micromanaging the VA, you give your brand guidelines to the PM. The PM trains the VA, randomly audits their review replies to ensure they sound professional, and ensures any major negative reviews are escalated to you immediately. This oversight is provided at zero extra cost.
Build a 5-Star Brand.
Contact us to discuss your current review volume and platforms. We can integrate a highly-trained Reputation VA into your business safely.
Request a Brand Audit
Fill out the form below and a PM will reach out shortly.